They sent the wrong glasses, asked for a picture, I sent it right away and nothing. Its been over a month. Buyer beware..this company is no good. Totally dissatisfied.
Sunglasses Online
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See what reviewers are saying
After ordering 3 times from them. I received a wrong pair of sunglass at the beginning of July and it since then that I am waiting my right pair!!! I sent a lot of emails to them and they are always s... See more
ALWAYS SPAMING MY INBOX!!!!!! annoying as fu****
Placed order online, but the glasses that arrived were not the exact Oakley Twenty model I expected. Spoke with company who agreed that artwork was out of date and would be refreshed. Overall very goo... See more
Company details
About Sunglasses Online
Information provided by various external sources
- Sunglasses Online is the online outlet of an independent, family run optician practice in Hemel Hempstead, a family business that has been trading as a registered independent optician on the UK high street since 1983.
- Our friendly and knowledgable staff are just a phone call away, and they are more than happy to help with any questions you have about any of our products or our prescription service.
- We stock the most popular designer glasses and sunglasses including Ray-Ban and Oakley.
- All eyewear orders are dispatched using Royal Mail's signed-for and tracked services, ensuring a fast and hassle-free delivery.
Contact info
52 Marlowes Centre, HP1 1DX, Hemel Hempstead
- 01442 211477
- contactus@sunglasses-on-line.co.uk
- www.sunglasses-on-line.co.uk
Best price, good service
Tried on a pair of Oakleys in store for size. Found this company and brought them at an excellent price. Called to check company existed etc. Friendly clear response and glasses received the next day! Well done
Outstanding!
Ordered some Oakley Carbon Side glasses and had a very professional service throughout and very prompt responses to any email or telephone call.
I can see clearly now.
The best glasses I have worn complete with perfect lenses and at a price that was impossible to better.The glasses were delivered by special delivery at no extra cost due to my impending holiday.I have nothing but praise for both the service and product and will certainly use them again.
Online shopping made easy.
Easily found what I wanted, and at a great price too. Easy checkout process. Didn't have to register my details so that was a plus! Icing on the cake was getting my sunglasses delivered the next day :-)
Incredible!!
These are the by far the best pair of prescription pair of sunglasses I have ever had. They are so comfortable to wear, I wore them almost all day. They were so comfortable infact I wore them on the day I got them and I had a driving lesson that day. The price was fantastic as well. The silver and the blue go well with each other.
Thank you to Sunglasses online. Great company. Fast deliver as well. Got them within a week of ordering them.
I would highly recommend this company to anyone.
Best Sunglasses I have had
I bought a pair of prescription sunglasses and am very pleased with them. Stylish and excellent vision, delivered in about a week.
Only word of warning as with any internet site, carefully check your order details before confirming as it is easy to click on the wrong colour, size etc.
Best online price, great communication and fast!
I scoured the net for the glasses I wanted and sunglasses online came up trumps. Ordering was simple and they arrived in 8 days. Excellent frames and lenses that saved me a lot of money if I brought them on the high street. I strongly recommend!
Fantastic customer service
Placed a late order but took the delivery within 2 days when I called to chase as we were going off on holiday the lady couldn't have been more helpful. Good range of products at excellent prices would certainly use again.
Excellent service
Ordered a pair of prescription glasses and in just over a week, they arrived. I was emailed when they were being sent so I knew exactly what was going on.
The quality of the lenses is very good and is perfect for my prescription and the Oakley frames are typically Oakley quality of being superb. No complaints here and recommended highly!
Good comma and a smooth transaction
I found the responses to e mails, quick, polite and helpful. They offered a forces discount which swung them for me.
awsome
Fantastic company will use again nearly £100 cheaper than vision exspress only 1week to get here just in time for my holiday
Excellent service, couldn't have been helpful
After the first pair of glasses I had chosen online arrived but were too big, David personally made sure my glasses were exchanged for something more suitable. I love my new specs!
Quality price and advice
Ordered some prescription Oakleys. Was attracted initially by the price as they were cheaper but also offered some good advice over the phone during my deliberations. Gave advice on use for cycling and with regard for lens options and a real time delivery expectations. Good service all round as Oakleys are pricey products
5 star service highly recommend!
Ordered a pair of ray ban glasses which are prefect! Over £100 cheaper than elsewhere and super fast delivery! Will definitely use again :)
great service will be ordering again
was very pleased with speed of delivery and service
Informed great product
Order fulfilled to a high standard at half the price of high street optician
superb service
The website is very detailed and user friendly. Lots of detailed information which is essential. I phoned the 'office' for advice and the questions were efficiently answered. The prescription details which I copied out were explained. The progress of my order was related to me by email and delivery in less time than expected. Sunglasses in lovely case and bag and best of all, they fit well and stop glare! Excellent, saved money and look good too . Will use the service again.
THE WORLD IS NOW PICTURE PERFECT!!
THE WEBSITE IS GREAT, THE GLASSES WERE RESONABLY PRICED THE SERVICE SECOND TO NONE
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