Sunseeker Doors  Reviews 

125
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Clients consistently highlight the exceptional overall quality of the sliding and bifold doors, noting their modern appearance, durable materials, and slick frames. People also express immense satisfaction with the helpful staff members who always provide smooth communication and reliable professional assistance throughout the entire project. Some reviewers were not happy with occasional fitting challenges, measurement shortcomings, or minor product adjustments needed over a long period. A few consumers mentioned that specific installation aspects, wall compatibility limitations, or minor practical drawbacks required extra careful attention during the setup process.

What people talk about most

Product

People report positive experiences with product, expressing deep satisfaction and admiration for the stunning... See more

Service

Reviewers highlight positive aspects of service from the initial contact to the final installation. Consumers... See more

Staff

Consumers find staff to be positive, professional, and exceptionally helpful throughout the entire process.... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction and noting that the finished... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve used Sunseeker doors on our last property and new property. The system works really well to our needs as a family & the slimline frames give a slick modern feel. Their service on all occasions h... See more

Company replied

Rated 5 out of 5 stars

Don't be fooled by the formal nature of their communications, the team at Sunseeker are great. We had a problem with a very old set of doors from 2014, so well outside the warranty, but we paid a reas... See more

Company replied

Rated 5 out of 5 stars

Really pleased with our new sliding doors from Sunseeker Doors. The whole process was smooth from start to finish – good communication, quick installation, and the doors look amazing. They slide effo... See more

Company replied

Rated 5 out of 5 stars

We had our doors installed July 24 in black and we absolutely love them. From start to finish Sunseeker were brilliant, happy for us to come and see the doors in their factory, took time to answer... See more

Company replied


Company details

  1. Door Manufacturer

Written by the company

UltraSlim slide and pivot doors, designed and launched in 2009 as the successor to our Slimline bi folding patio doors, have since been installed in thousands of homes in the UK. - The company started in 2003 and is now under a new generation of ownership from 2023. - Our uniquely designed door system with its unrivalled ultra slim 19mm aluminium frames is not available from any other manufacturer. - We manufacture and install UltraSlim SunSeeker Doors from our HQ base in Bedfordshire. We do not sell or install via third parties, which is how we remain competitive. - Visit our website for information and to request a quotation, a service visit or just contact customer services or sales to request a response or call-back. There are also demonstration videos and a gallery of client installations plus optional extras, such as tinted glass, integrated blinds and a choice of aluminium frame colours. - Alternatively, you can view our Frameless Glass Doors, which are ideal for room dividers, enclosures, out-buildings and commercial installations. They work on the same principle of slide and turn but are not suitable as doors from your home to outside, as they are tempered glass. - UltraSlim doors are double-glazed, adhering to British standards and building regulations, and are also available as windows. Be sure to include the original slide and turn door designers (SunSeeker Doors) for your Wow factor when you consider your new home, extension or renovation. - Visit sunseekerdoors.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

125 reviews

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4.7

All reviews

(125)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

bifold doors install

We had bifold doors installed and very happy with the service and quality of work. One of the installers, Adam, was very professional and suggested some modifications to adapt to our requirements.Highly recommend

May 15, 2025
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Hi Tat,

Thank you for taking the time to leave a review.

We are really happy to hear about your experience.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

Smooth ordering experience and great…

Smooth ordering experience and great communication.

I had several pre-sales enquiries, all of which were answered promptly and to my satisfaction.

The website is easy to navigate, and the ordering process was straightforward.
The doors were installed on time and in excellent condition. They work really well and look fantastic.
I would happily recommend Sunseekerdoors to others.

February 12, 2025
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Hi Tanya,

Thank you for taking the time to leave a review.

We are really happy to hear about your experience.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

5*’s isn’t enough!

5*’s isn’t enough!
Paul and Ben couldn’t be more informative and helpful from quote stage, responding to queries and updating me through the process.
Top quality product and service 👏

May 13, 2025
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Hi Ash,

Thank you for taking the time to leave a review.

We are really happy to hear about your experience.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

Great service

We had slimline slide and pivot doors installed a few years ago and we love them. They are stunning and have made a real difference to our lifestyle.
We had a small issue with one of the hinges a few weeks ago. Once reported, the Service Manager Ben Yeats responded straightaway and arranged for an engineer to attend.
The repair was completed efficiently and effectively by a very courteous team and we are very happy to have our doors in good working order again.
I couldn't be happier with the level of service we have received to date.
Thank you

April 24, 2025
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Hi Sally,

Thank you for taking the time to leave a review.

We are really happy to hear about your experience.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

Great doors and great service.

Great doors and great service.

April 1, 2025
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Hi Bela,

Thank you for taking the time to leave a review.

We are really happy to hear about your experience.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

Sliding/ folding doors

Very quick to answer emails. Ordered and fitted within 3 weeks. Staff very polite and knowledgeable the doors are excellent. Would definitely recommend

April 2, 2025
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Hi Mrs Thomas,

Thank you for taking the time to leave a review.

We are really happy to hear about your experience.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

Amazing, reliable and efficient

Thanks so much to the team at sunseeker doors. From measuring to fitting the service has been amazing. Very efficient and reliable with great customer service.

February 13, 2025
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Hi Jo,

Thank you for taking the time to leave a review.

We are really happy to hear about your experience.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

4 door ultra slim slide and pivot system

A fantastic experience from start to finish. A big thanks to Paul, Tony, Ben and Chloe who were efficient and organised in all their communications.

I am so happy with my doors. Tom and Connor were fantastic as a team fitting our system. They also weren't bad to look at it, would certainly have them back.

February 12, 2025
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Hi Rebecca,

Thank you for taking the time to leave a review.

We are really happy to hear about your experience.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

Swift efficient service and a product…

Swift efficient service and a product that solved a design and circulation problem of our project. Thank you.

July 15, 2024
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Hi AW,

Thank you for taking the time to leave a review.

We are really happy to hear about your experience.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

We are so happy with the service…

We are so happy with the service received from this company. We visited the workshop where they make the doors and it was very helpful. They worked around our dates and we are very pleased with our slide and pivot doors. They are amazing! Easy to operate and very slim profiles. Would highly recommend the doors and this company.

July 5, 2024
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Hi P Viala,

Thank you for taking the time to leave a review.

We are really happy to hear about your experience.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

Great service by the team at Sunseeker

Great service by the team at Sunseeker Doors. Requested a service on my bi-fold doors, easily arranged and the team turned up on time and quickly got to work.

They were incredibly professional and friendly during the visit, respectful of the property whilst fixing everything, and sorted a minor repair out on the spot.

Really great service and the team were brilliant. Can’t recommend enough.

August 29, 2024
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Hi Kyle,

Thank you for taking the time to leave a review.

We are really happy to hear about your experience.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

We've been working with Sunseeker for…

We've been working with Sunseeker for close to 15 years now, and they've always been great to deal with. Great product at an affordable price point, and great aftercare, always coming out in short order in the rare instance that it's required. I look forward to many more happy installs in the future👍🏻👍🏻

June 7, 2024
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Hi Mathew,

Thank you for taking the time to leave a review.

We are really happy to hear about your experience.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

Repeated custom

Have used Sunseeker for several installations over the years and the product is fantastic.
From survey to installation is seamless and all the team are friendly.
Would definitely recommend.

April 8, 2024
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Hi Gary,

Thank you for taking the time to leave a review.

We are really happy to hear about your experience.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

Amazing service from survey to…

Amazing service from survey to installation couldn’t be happier and the design and mechanics of the doors are sublime in looks and quality . Thanks to all the team and would highly recommend

June 3, 2024
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Hi Becki,

Thank you for taking the time to leave a review.

We are really happy to hear about your experience.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

Ultra slim doors

We had an ultra slim set doors supplied to our house in Spain.Similar to the house and design that’s on the company website . Great service from the team . Had them for nearly a year now . No issues . Love them !!

August 26, 2024
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Hi,

Thank you for taking the time to leave a review.

We are really happy to hear about your experience.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

We had Sunseeker Ultra Slim Bi fold doors fitted 2013

We had Sunseeker Ultra Slim Bi fold doors fitted in 2013. Over the years we have had a couple of small issues ( to be expected after 11 years )which Sunseeker have resolved quickly and efficiently.Communication is excellent with Ben and previously Paul in arranging swift appointments and the guys who carried out the work are very friendly & professional.They also gave me good advice tips on regular maintenance regarding lubrication etc to avoid any future problems. From our experience I would not hesitate to recommend.

August 20, 2024
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Hi Richard,

Thank you for taking the time to leave a review.

We are really happy to hear about your experience and that we resolved the issue quickly and professionally.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

Ultra slim folding sliding doors

Had our Ultra Slim folding/sliding doors fitted this week and we could not be any happier with these. The quality is exceptional and the doors are unique and so much nicer than a standard bifold. The Sunseeker team have been fantastic throughout - thank you Chloe and Adrian as you have gone above and beyond for us. We had two sets of 2.3m doors and chose the silver RAL colour. We even changed the opening style of the doors after ordering and Sunseeker were happy to accommodate this. The fitters were very professional and exceptionally quick and the doors have been fitted precisely. This was a concern with having such a thin frame but we needn’t have worried as they are perfect.
Cannot thank the team enough and for the owner Paul’s follow up email. We would recommend this company to anyone looking for quality new doors and exceptional customer service. Thank you again.

August 5, 2024
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Thank you for taking the time to leave a review.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

door service

i brought a house with sun seeker doors and after 10 years they started to have problems closing. i called sun seeker and they offered to service them, i accepted the offer and waited 2 weeks for the service visit. the sun seeker team arrived promptly and worked through the issues throughly. i was 100% satisfied with the service and everyone i spoke with.

August 1, 2024
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Thank you for taking the time to leave a review.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

Incredible windows and first-class customer service

We found sunseekers after a simple google search and what a find they have been.
The windows are outstanding quality and the mechanism works a treat. They offer a uniqueness that has taken our new space up a level -so much so that both our builders and architect have asked for the details for future recommendations.

I would also say that from start to finish their customer service has been absolutely first class. Quote, measurements, order and install all happened exactly as and when they promised.
It's worth noting that with a build project the scale of ours we have of course had a few niggly issues along the way, and when this happened with Sunseekers they resolved the problem quickly and completely without a moment of hesitation or fuss. This sort of customer service is a massive asset for such a company and left me in no doubt I would use and recommend them again.

June 26, 2024
Unprompted review
Sunseeker Doors  logo

Reply from Sunseeker Doors

Thank you Leon for taking the time to leave a review.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

Rated 5 out of 5 stars

Great aftercare

Great aftercare!

We have had our doors for nearly 3 years and have been incredibly happy with the sleek, slimline look and smooth ease at which they open and shut. Installation went well, and everything ran smoothly. A year later, we decided to get hooks to pin back the windows as they would swing about in the wind. Engineers came and did that without any issues. I suggest everyone asks for hooks on the doors as an add-on, as they don't come with them.

June 25, 2024
Sunseeker Doors  logo

Reply from Sunseeker Doors

Thank you Isabella for taking the time to leave a review.

As of October 1st 2023, SunseekerDoors was acquired by a new board of Directors. As part of this transition we have made it a priority to improve our communication with all our customers - both existing and new.

We take customer service very seriously and are appreciative to hear you had a positive experience.


Thanks again,

SunseekerDoors Team

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