Sunshine Home Improvements Reviews 

514
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, reviewers overwhelmingly had a great experience with this company. Paying customers consistently praise the staff and installation teams for their exceptional professionalism, friendliness, and remarkable efficiency throughout the entire home renovation process. Many consumers also deeply appreciate the outstanding quality of the products and windows, noting significant and immediate improvements in indoor warmth, comfort, and general appearance. Some reviewers were not happy with the sales process, mentioning that company representatives could be overly pushy or persistent when delivering property quotes. A few customers additionally experienced occasional issues regarding installation cleanliness, rushed project timelines, or minor finishing touches being left completely incomplete.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly throughout the installation... See more

Service

Reviewers mention satisfaction with the service, highlighting professional installations and clean work areas... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the stunning windows,... See more

Product

People report high satisfaction with the product quality, noting that windows and doors are stunning, secure,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an effortless and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul and Joel from Sunshine Home Improvements installed our new triple glazed windows and doors over the last 2 days. They were superb! Friendly and professional at the same time and they were very go... See more

Rated 5 out of 5 stars

I looked this company up on Trust pilot before ordering windows and doors and was sceptical that they had such good reviews. However, Thomas and Iestyn fitted our order today and I now know they are a... See more

Rated 5 out of 5 stars

After having previous work done by this company we decided to take the plunge and have a full new bathroom refit. David was the first we met who talked us through it all, then Lee coming to measure u... See more

Rated 5 out of 5 stars

James & Lee came to fit my windows & door, excellent work done by both they are such a friendly men with good banta. Professional workmanship completed by both, look forward to having this company and... See more


Company details

  1. Home Improvement Store
  2. also in
  3. Double Glazing Installer
  4. PVC Windows Supplier
  5. Window Installation Service

Written by the company

At Sunshine Home Improvements, we are your trusted experts in installing windows, doors, conservatories, fascia & guttering and various home improvements across South Wales and the whole of Wales. With our Certass registration and QANW association, you can rest assured that your project is in safe hands. Our commitment to quality and customer satisfaction has earned us recognition, including being awarded Best Family Run Business 2024. Specializing in Triple Glazing, our dedicated team brings years of experience and expertise to every project, ensuring superior craftsmanship, unbeatable prices, and outstanding service. Whether you're looking to enhance the beauty and functionality of your home or boost its energy efficiency, count on us to deliver exceptional results tailored to your needs. Your peace of mind is our priority.


Contact info

4.8

Excellent

TrustScore 5 out of 5

514 reviews

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4.8

All reviews

(514)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From ordering our new back door to it…

From ordering our new back door to it being fitted was a really good experience. Biggest thanks to Rhys and Selwyn, who quickly removed the old door and frame, replacing it with a tailored new door,. They were prompt and thorough. Well done!

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company. Couldn’t fault anything at all. Fitters was excellent cleaned up well after them couldn’t fault them at all. Catrin jones is the most polite person on earth, she always goes up and above to help us out which really makes it easier for us, Catrin your one in a million enjoy your Easter egg in July lol xx

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible service

Absolutely terrible service. Started with pushy salesman who tried to arrange fitting over Christmas. Then the actual fitters who trashed the place, damaged walls and squeezed a 4 day job into two days by rushing and working really late (not good when you have 2 small children) so they could have a day off (their words). Then after they left and we tidied up, because they didn't bring any brushes or hoovers. we found a bit of damage to the front door and a window. We tried contacting them about it and after a month or so and multiple calls, someone came out to look at it but nothing else. We rang a few times more and got a lot of excuses and aggro over the phone bringing my partner to tears. COMPLETE LACK OF CUSTOMER SERVICE.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

New Kitchen Worktops & Splash Back

Had my kitchen worktops & splash back done last week fitted by Jay from Sunshine Home Improvements. Jay was very professional, kind, polite & answered all my questions & put me at ease. Nothing was too much trouble & throughly cleaned up after. Thank you so much Jay. I had a few concerns regarding some electrical, gave me advice. Received a phone call from Tim, who sent an electrician out the same day to check a few sockets out & put my mind at rest as living on my own. Thank you Jordan for checking things out & for putting in a new socket. I would defo recommend this company 100 percent, very professional in every way. Now looking forward to having a new bathroom.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Replacement conservatory with roof.

We have had our conservatory replaced and changed into a sun room with a roof, lighting and heating. The fitters that ripped out the old conservatory and fitted the new one were brilliant. The team we had were headed by Morgan and his crew and they were always friendly, courteous and helpful.

This was not a budget job and was more expensive than other quotes we had but the materials and amount of insulation, the workmanship etc were all top notch.

The work is not fully completed yet but when it is I will place another review.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent standard of workmanship

The technicians from Sunshine Home Improvements are skilled professionals they installed my new Georgian style triple glazed windows very efficiently and to a very high standard.
The uPVC windows are good quality and I'm impressed with the locking system on each of the opening sashes feel firm and secure when closing which is important to me.
They were friendly and considerate, and
I'm delighted with the results.
The team were very clean and tidy, and meticulous from start to finish
I would highly recommend Sunshine Home Improvements to anyone looking to have any of the services they offer.
A very satisfied customer in Penarth 👍

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Daryl

Daryl, did absolutely brilliant job fitting out a new bathroom and downstairs toilet really pleased with it, he worked really hard nonstop was very polite and very informative.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

We’ve just had triple glazed windows…

We’ve just had triple glazed windows installed by Joel and Nigel, and we couldn’t be happier with the result. From start to finish, their work was absolutely superb. They were easy to talk to, answered all our questions clearly, and gave us great advice throughout the process. The quality of the installation is excellent — everything feels solid, well-fitted, and finished to a very high standard.
Joel and Nigel were also a pleasure to have around. They were friendly and professional. They kept everything tidy, worked efficiently, and made the whole process smooth and stress-free.
The difference the triple glazing has made is already noticeable the noise reduction is amazing. It’s a fantastic upgrade to our home.
We would definitely go back to them again if we need anything else done and wouldn’t hesitate to recommend them to others.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with our new windows

Really happy with our experience of using Sunshine. Our windows look amazing and we have had loads of compliments about them. Thank you to Paul for arranging it all and thanks to Tom and Iestyn for fitting. You all made it very easy and straightforward and we are really pleased with our new windows. I would definitely recommend this company

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

All around excellent experience

So, initially I just checked to see what cost of windows would be after our windows began to fail fairly spectacularly. I had a lot going on in the house, so was purely just a "look and see" effort. Price was excellent, so decided to take advantage of the offer and roll with it (finance option is also very good). Anyway, the fitters came, and installed. They were done in a day and super professional and tidy. Really good experience. I have since used these guys for my kitchen. The whole experience from queries to complete was fantastic. Not pushy, didnt feel pressured.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Kitchen/Windows Installed We had windows installed the beginning…

We had windows installed the beginning of the year which we were very pleased with. Then was approached to have a kitchen fitted. We decided to have a wall knocked out and have an open plan kitchen. Jack and his team done the knockout and took 2 doors out. the brickwork on the outside matched the house to a very high standard. Darren fitted all cupboards, worktops and splashbacks and appliances. All done to a high standard. All workers very friendly and helpful. Chris and Lee were also very helpful who over seen all work. Would recommend to friends and fsmily.

April 14, 2026
Unprompted review

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