SunSpaces Reviews 

489
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We've had a veranda and electric blind from SunSpaces, they were installed separately as we realised we needed the blind after a few summers. Both times the customer service has been excellent: site v... See more

Rated 5 out of 5 stars

It's not everyday that one decides to buy a 6 x3 metre Sun Room. I carefully researched 4 Companies and Sunspaces were streets ahead. Firstly, their brochure was superb, secondly the Sales Rep. Luke... See more

Rated 5 out of 5 stars

Have had my garden room for 9 years and had a problem with one of the supporting posts. Contacted SunSpaces spoke to Mike and he got a team to asses the issue and come up with a solution. This was the... See more

Rated 5 out of 5 stars

Great service from start to finish from Dimitar to Michael and especially the Sunspaces installtion team! any niggles were sorted out promptly! very happy with Sun Room in terms of quality and inpart... See more

Company details

  1. Garden Center
  2. also in
  3. Garden
  4. Patio Enclosure Supplier

Written by the company

SunSpaces is part of the Greensquares family, a trusted name in premium outdoor living solutions since 2004. We specialise in designing and installing high-quality glass and aluminium structures that help homeowners enjoy their outdoor spaces throughout the year. Our product range includes stylish glass verandas, bespoke garden sunrooms, glass rooms, and outdoor living extensions, all tailored to complement your home and lifestyle. Glass Verandas: Choose from pitched or flat-roof aluminium verandas with glass or polycarbonate roofing options. Available as wall-attached or free-standing structures, our verandas provide the perfect way to extend your outdoor living season while adding style and value to your property. Garden Sunrooms: Our fully glazed garden sunrooms are designed for true year-round outdoor living. Featuring German-engineered aluminium frames, sliding glass walls, and optional heating and lighting systems, they create a bright, comfortable space that seamlessly connects your home and garden. Why Choose SunSpaces? • 360° panoramic glazing • Year-round outdoor living solutions • German-engineered quality and durability • Bespoke designs tailored to your home • Expert installation and dedicated customer service For over 20 years, we've helped thousands of homeowners transform their outdoor spaces with beautifully designed, long-lasting products that combine innovation, quality, and style.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

489 reviews

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4.7

All reviews

(489)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

It has changed the way we live!!

After much researching into what might suit our requirements and situation best, we fell upon SunSpaces and in particular their Ultra Veranda.
It is their biggest and boldest structure, but appeared to fit our requirements and looked fantastic.
Jason, the company MD/owner made an initial site visit and talked us through all the possibilities.
If we were going to have a new veranda, we wanted it as usable and 'Wow' as possible, so we bit our teeth and decided upon a structure that would span right across the entire rear of our house - 9 mtr wide and 3 mtr deep - approx 1/3 as a glass room and 2/3 open veranda - to replace our tatty old UPVC conservatory.

We went ahead and placed an order, slightly anxious that the veranda we had decided upon, might be too big or dominant for our garden.
What really helped our decision making process was the amazing set of 3D virtual rendering that we were sent - giving us a real feel for how the veranda would look.
We had laid a new patio area in readiness for installation of the veranda.
After a slight hiccup with an inexperienced installation team, the in-house expert installers came, and within 4 days they had constructed our stunning new glass-room/veranda.
One bit of advice - if you do go ahead with a SunSpace veranda, insist on the in-house fitters. They were great guys - friendly, helpful and a pleasure to have on site.
And as for our veranda - it has simply changed our lives. It is the most beautiful, stunning space to sit (and eat) in. We got ourselves an infra red heater, and have enjoyed sitting in the glass room all the way through winter, cozy, whilst watching all manner of terrible winter weather.
As the weather has improved, we have increasingly slid back all the doors and are living the dream. It feels like we are living in a swanky, beautiful boutique hotel.
Everyone of our friends and family also think it is the most wonderful garden room structure they have ever seen.
And make sure you opt for the LED lights set into the beams - they only further enhance the beauty of the space, as the night draws in.
All our fears about the structure being too big and dominating the garden were unnecessary. It has massively enhanced both our garden and the rear of our house, even though it is a big, bold, very contemporary structure.
Basically, we can't speak highly enough about it - or the company. Communication throughout the whole ordering and installation process has been fantastic.
If you are thinking of getting a new veranda / glass-room, don't go near an old style conservatory - go for one of these structures. We absolutely love ours - It will change your life! And worth every penny!
And the guys at SunSpaces have all been great to work with too.
Thanks guys.
Dave & Helena

May 20, 2024
Unprompted review
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Reply from SunSpaces

Hi David & Helena.

Thank you very much for your positive feedback! We're absolutely delighted to hear that your veranda/sunroom hybrid model has changed the way you live and that the 3D render helped with your decision making. We're also glad to hear that our in-house installers were fantastic as always and that you have enjoyed the building in all weather. Thank you for choosing SunSpaces and for your kind words! Thank you both!

Kind Regards,

The SunSpaces Team.

Rated 5 out of 5 stars

Brilliant company!!

I cannot recommend Ruslan and Greensquares enough. From start to finish Ruslan provided me with all the info I needed. I visited his premises to look at the composite decking that I eventually purchased. There was no hard sell with Ruslan, just professional advice given in a very courteous manner. I have recommend him to family and friends and the end result of my project was simply brilliant. The product I purchased was Aged Oak/ weather deck. You don't have to look any further for fantastic, prompt customer service... If I could more than 15 stars I would.. Thank you.

April 30, 2024
Unprompted review
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Reply from SunSpaces

Hi Jeanette.

Thank you for your positive feedback. We're delighted to hear that Ruslan was fantastic as always. We're also very glad to hear that the end result of your composite decking project was brilliant. Thank you for choosing Greensquares!

Kind Regards,

The Greensquares Team.

Rated 5 out of 5 stars

We had our veranda done in february

We had our veranda done in february. It cost us money but we don't regret, it is our life saver for the rainy days. I don't put clothes in and out and monitor weather any more.
The guys that were putting it up were very polite, friendly and approachable. Answered every question with patience. We are happy customers.

February 19, 2024
Unprompted review
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Reply from SunSpaces

Hi Eva.

Thank you for your positive feedback. We're thrilled to hear that you are happy customers and that you can your garden all-year round, no matter the weather. We're also glad to hear that our installers were fantastic as always. Thank you for choosing SunSpaces!

Kind Regards,

The SunSpaces Team.

Rated 5 out of 5 stars

Garden room

Aspire Verandah

Happy with my new verandah.
The surveyor did a good job in measuring and sending drawings.
Installers James and Mike were polite and accommodating.
I now have a lovely garden room to enjoy.
Diane SE London

April 17, 2024
Unprompted review
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Reply from SunSpaces

Hi Diane.

Thank you for your positive feedback. We're delighted to hear that you're happy with your new veranda. We're also glad to hear that James and Mike were fantastic as always. Thank you for choosing SunSpaces!

Kind Regards,

The SunSpaces Team.

Rated 5 out of 5 stars

Great service!

We ordered a Timbertech balcony system and Melissa helped us through the whole process and was excellent and went above and beyond the level of service expected (and have experienced elsewhere during our house build). I would certainly use them again.

March 6, 2024
Unprompted review
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Reply from SunSpaces

Hi Glen.

Thank you for your positive feedback. We're thrilled to hear that Melissa was excellent as always and went above and beyond for you. We're also very glad to hear that you would use us again. We look forward to serving you again in the future. Thank you for choosing Greensquares!

Kind Regards,

The Greensquares Team.

Rated 5 out of 5 stars

Great company. A+ customer service

Sunspaces worked with us to coordinate our veranda plans with having external wall insulation fitted. They sent a surveyor out and sent over technical drawings to enable our rendering company to put the necessary measures in place to accommodate the veranda. They then coordinated with our landscapers to provide technical details of where to place the footings for the legs. The fitting team were great, really friendly and professional. The veranda is beautiful and really good quality. We had it fitted with heat and UV reflective, slightly tinted glass which is definitely helping to keep our kitchen cooler on warm days. Very excited for our patio to be finished so we can start to enjoy our outdoor living room.

April 16, 2024
Unprompted review
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Reply from SunSpaces

Hi Sarah.

Thank you for your positive feedback. We're thrilled to hear that your experience with our service was excellent and that our installation team were friendly and professional as always. Most importantly, we're glad to hear that you are very happy with your brand-new veranda. We're excited for you to start enjoying your outdoor space too. Thank you for choosing SunSpaces!

Kind Regards,

The SunSpaces Team.

Rated 5 out of 5 stars

Great communication with the team from…

Great communication with the team from sale until installation.

April 2, 2024
Unprompted review
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Reply from SunSpaces

Hi A Katsaros.

Thank you for your positive feedback. We're pleased to hear that our communication was great throughout your experience. Thank you for choosing SunSpaces!

Kind Regards,

The SunSpaces Team.

Rated 5 out of 5 stars

Exceptional support from Melissa Roberts

Excellent support though out the ordering process
Installation advice and support
Constant feed back

March 28, 2024
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Reply from SunSpaces

Hi Howellfabrications.

Thank you for your positive feedback. We're delighted to hear that your advice and support from Melissa was excellent as always. Thank you for choosing DeckPlus!

Kind Regards,

The DeckPlus Team.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, care and support

March 28, 2024
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Reply from SunSpaces

Hi Warren.

Thank you for your positive feedback. We're very pleased to hear that our customer service was excellent for you. Thank you for choosing DeckPlus!

Kind Regards,

The DeckPlus Team.

Rated 1 out of 5 stars

Big mess

Very good quality product, very unhappy with the service.

The reason for the low rating is that we were quoted and ordered a sunroom of 4,75m wide, which would have fit perfectly in our space and someone from the back-office decided to reduce the size to 4.65m, without even let us know.

Additionally, they decided to locate the sunroom separated from our fence, and leaving a big gap to it, again without even asking us where we wanted it to be located. They thought that we would have liked to waste all that space (between the fence and the glass room) in our patio so we can clean. When we realised about the wrong location, they fitters showed us their plans (that someone decided to make without communicating to us at all). However, they offered to move it into the right position. This resulted in having to drill our wall again, making 20 unnecessary holes in it. We have a new built and we are not happy about this at all.

The fitters were kind and professional, but when they left the patio was a mess and the garden full of aluminium bits. When we cleaned our patio, we noticed that there were silicone stains all over our tiles (almost new). We had to spend the weekend removing them, we tried every cleaning product, white spirit and lot of scrubbing, still struggle to remove it. It looked like they walked around the patio after stepping on the silicone, so the whole patio was stained.

So, summarising, after spending north of 20k in the sunroom, we received a smaller product than the one we paid for, was located in the wrong place and they messed up all our patio. The company offered to discount £200 for the inconvenience.

We are now adding a glass veranda to the other side of our patio and definitely avoiding this company. Please stay away from them.

February 19, 2024
SunSpaces logo

Reply from SunSpaces

Hello Mafalda,

We are sincerely disheartened to hear about your recent experience with our service. While we are pleased to know that you found the quality of our product to be very good, we deeply regret the dissatisfaction caused by the issues you encountered during the installation process.

We understand the frustration that arose from the discrepancies in the dimensions of the sunroom and its placement without your consultation. Such oversights are certainly not reflective of the level of service we aim to provide. We apologise for any inconvenience caused by these errors, including the unnecessary drilling and subsequent mess left behind.

Your feedback regarding the cleanliness of your patio and the difficulty in removing silicone stains is alarming and unacceptable. We assure you that we take these matters seriously and will be addressing them internally to prevent similar incidents from occurring in the future.

We appreciate your patience and understanding throughout this ordeal and acknowledge the importance of compensating you for the inconvenience. While we understand that £200 may not fully remedy the situation, we hope it serves as a gesture of our commitment to making things right.

It is truly disappointing to hear that you have chosen not to engage with us for your future projects. Please know that we value your feedback and will strive to regain your trust should you ever consider us again in the future.

Once again, we extend our sincerest apologies for the shortcomings you experienced and thank you for bringing them to our attention.

Kind Regards,

The SunSpaces Team.

Rated 5 out of 5 stars

Reception we received in store was very…

Reception we received in store was very friendly and informative. No pressure whatsoever. Great choice to choose from and fantastic prices. Ordering was easy plus we were kept informed of when the delivery would be made and what time it would be there. Definitely recommend

November 18, 2023
Unprompted review
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Reply from SunSpaces

Hi Fernley.

Thank you for your positive feedback. We're delighted to hear that you received a friendly and informative service from us. We're also glad to hear you enjoyed the choice of our products and our prices. Thank you for choosing Greensquares!

Kind Regards,

The Greensquares Team.

Rated 5 out of 5 stars

The sales executive Russ was…

The sales executive Russ was exceptionally professional and helpful at all times. He was also extremely efficient and polite. A joy to do business with.

February 21, 2024
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Reply from SunSpaces

Hi Gillian.

Thank you for your positive feedback. We're delighted to hear that Rus was fantastic as always. Thank you for choosing DeckPlus!

Kind Regards,

The DeckPlus Team.

Rated 5 out of 5 stars

Friendly staff and very efficient.

Friendly staff and very efficient.. competitive prices also. Will continue to use them as much as possible. Gav

February 15, 2024
Unprompted review
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Reply from SunSpaces

Hi Gavin.

Thank you for your positive feedback. We're pleased to hear that our staff have been friendly and efficient as always. We're also very glad to hear that you're happy with our competitive prices and will continue to work with us. Thank you for choosing Greensquares!

Kind Regards,

The Greensquares Team.

Rated 5 out of 5 stars

Timbertech Driftwood composite deck…

Timbertech Driftwood composite deck boards were great to work with, fantastic quality giving our customer a quality finished product with a long warranty!
Will use again for sure, Greensquares great as usual!!!

February 16, 2024
Unprompted review
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Reply from SunSpaces

Hi MPA Property Maintenance.

Thank you for your positive feedback. We're delighted to hear that you are happy with our deck boards and that our service was great as usual. Thank you for choosing Greensquares!

Kind Regards,

The Greensquares Team.

Rated 5 out of 5 stars

Communication was excellent and all…

Communication was excellent and all team members very helpful

February 8, 2024
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Reply from SunSpaces

Hi Chris.

Thank you for your positive feedback. We're delighted to hear that our communication was excellent and that all our team members were helpful as always. Thank you for choosing DeckPlus!

Kind Regards,

The DeckPlus Team.

Rated 5 out of 5 stars

Excellent workman, quality product

The Sunspaces team are professional and friendly. Everything, from our initial enquiry, through the survey and quotation process and on to the actual installation was handled really well. The installation team were fantastic - really friendly, conscientious with great attention to detail and very tidy (all waste being removed once finished). It was obvious that they cared about doing a good job! The Aspire veranda we purchased is a very high quality product and looks fantastic in situ. We would highly recommend Sunspaces as a company.

February 19, 2024
Unprompted review
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Reply from SunSpaces

Hi Tony.

Thank you for your positive feedback. We're thrilled to hear that you've had a very positive experience with our SunSpaces team and our installers. We're also very glad to hear that you love your brand-new Aspire veranda. Thank you for choosing and recommending SunSpaces!

Kind Regards,

The SunSpaces Team.

Rated 5 out of 5 stars

An amazing company

An amazing company to use for your garden. There knowledge and understanding for your requirement are exactly what you need when creating a project.

February 22, 2024
Unprompted review
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Reply from SunSpaces

Hi Louis.

Thank you for your positive feedback. We're pleased to hear that you are satisfied with our knowledge and understanding. Thank you for choosing Greensquares!

Kind Regards,

The Greensquares Team.

Rated 5 out of 5 stars

Working with Greensquares was a…

Working with Greensquares was a fantastic experience. Their use of quality materials resulted in a stunning final product that exceeded my expectations. The team was professional, responsive, and a pleasure to work with. Highly recommended!

February 20, 2024
Unprompted review
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Reply from SunSpaces

Hi Krasimir.

Thank you for your positive feedback. We're thrilled to hear that working with us has been a fantastic experience for you. We're also very glad to hear you're happy with our products, professionalism and service. Thank you for choosing Greensquares!

Kind Regards,

The Greensquares Team.

Rated 5 out of 5 stars

I use Greensquares for all of my…

I use Greensquares for all of my porcelain tiles.
Top quality products and brilliant speedy service.
Highly recommend

February 8, 2024
Unprompted review
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Reply from SunSpaces

Hi Sam.

Thank you for your positive feedback. We're delighted to hear that you are happy with the quality of our products and our speedy service. Thank you for choosing Greensquares!

Kind Regards,

The Greensquares Team.

Rated 5 out of 5 stars

Great Company

We have worked with green square a few years now.
The prduct ios good and the service is brilliant

February 19, 2024
Unprompted review
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Reply from SunSpaces

Hi Richard.

Thank you for your positive feedback. We're pleased to hear that you have been happy with our products and service for the few years we've worked together. Thank you for choosing Greensquares!

Kind Regards,

The Greensquares Team.

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