SuntekStore Reviews 

387
•
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I purchased a hard drive from these guys, after 2 hours it failed and I lost 104 valuable files, the drive is now useless. They had the cheek to offer me a £5 refund and keep the useless drive! As w... See more

Rated 2 out of 5 stars

I ordered 30 windup clockwork caterpillars cost £34.75 - shipping free and in small print “may have to pay import duties if large order but we will let you know” - no contact about this from Sunteks... See more

Rated 1 out of 5 stars

Very poor customer service. Ordered emerald green organza bags for my wedding, when I received them, they were lime green. When I message them, they essentially said it's my fault for not recognising... See more

Rated 1 out of 5 stars

I was shipped the incorrect item and suntek were not very helpful at sending the correct item to me. I contacted them to ask for the correct item to be shipped and they offered a partial refund. When... See more

Company details

  1. Electronics Store
  2. also in
  3. Clothing Store
  4. Fashion Accessories Store
  5. Furniture Store
  6. Game Store
  7. Hobby Store
  8. Pharmacy

Information provided by various external sources

SuntekStore.com Best Deals - Accessories for Cellphone, Digital Video, Home Entertainment, Laptop, MP3 Player, PC, PDA


Contact info

1.5

Bad

TrustScore 1.5 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(387)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressed ..!

Had excellent communication and service from SuntekStore...
Products were very well made .. actually bettter made than I was anticipating , given the very reasonable price . Arrived very quickly , within 10 days from order . For an overseas company to the UK , this was great service . Would absolutely purchase from this company again, and on my experience , I would recommend their services to others .

November 3, 2017
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. Ordered emerald green organza bags for my wedding, when I received them, they were lime green. When I message them, they essentially said it's my fault for not recognising that lighting could alter the colour slightly. These were two entirely different colour products mind! They said I could get a partial refund as the products were still 'fit for purpose' after more messaging they agreed to give me a full refund but insist I give them high ratings and they won't accept lower than a 3. This was written in every email to myself and made it seem like I wouldn't be getting my money back unless I give them a decent rating. I don't care about the money at this point: just don't want anyone else being ripped off

August 23, 2017
Unprompted review
Rated 5 out of 5 stars

I was pretty sceptical at first due to …

I was pretty sceptical at first due to their very low prices and coming from China to the UK but I ordered a pair of replacement pads for an expensive set of headphones and with express postage was less than a quarter the cost on Amazon. I thought I should give it a go and fair enough the parts were great and here in just over a week so top stuff!

August 2, 2017
Unprompted review
Rated 1 out of 5 stars

Advice against using this …

Advice against using this company.ordered my new born baby a photo prop rug.arrived today with dirty stains over it. Some kind of sticky substance at the edges and the whole thing is just molting away all over me.absolutely disgusting to think u could put a baby on this!
Stay clear of this company. Demanding a full refund.worth paying bit more for a better company

July 18, 2017
Unprompted review
Rated 5 out of 5 stars

I just received my first order from …

I just received my first order from SuntekStore and I am very, very happy with both the overall service they provided and the quality of the product that I ordered. Normally, I am quite cautious about ordering directly with overseas sellers. This one is clearly trustworthy, professional and committed to exceeding the expectations of their customers.

I have now placed a second order with SuntekStore and will likely place additional ones in the near future. Thus far, they are top notch. A great find for this savvy shopper.

June 3, 2017
Unprompted review
Rated 1 out of 5 stars

Buyer beware!

I bought goods from what was shown as a UK store. Nothing in delivery that goods coming from abroad on website or on the order confirmation.
They took payment then told I needed to pay import duty which added 30% to the cost of the goods!
I complained and said I would not accept the order and they said they could not refund and customs would destroy the goods if I did not accept them.
PayPal were useless as they can not get involved if there is customs duty to pay so the bank is now trying to get the money back. THIS IS A SCAM SO BUYER BEWARE!!!

October 25, 2016
Unprompted review
Rated 5 out of 5 stars

No problems here

Great company to deal with, fast shipping, great communication, problems dealt with promptly and good items - first class and I would not hesitate to recommend them.

September 27, 2016
Unprompted review
Rated 1 out of 5 stars

Disoppoint at it

Last month i bought a formal dresses from it. But they take about for 4 weeks to prepare it. And i have ask them to ship me the dress, bBut they do not reply me, even i have called to their servicer, Still no answer to me.

January 4, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Company

Had a small problem wth order, this company dealt with the problem very quickly and without any argument to my complete satisfaction.
Would not hesitate to deal with this company again.
If I could I would give 6 stars for customer service.

September 22, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look