Ordered online three tops that were on discount. Great experience. Products corresponded to pictures, sizes matched as expected and products arrived in less than one week.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Never disappointed with Superdry ! Perfect fit, great quality and design, both for casual or business. Love it, since more than 15 years.
I was looking for two sweat shirts and I have found both of them with the nice help of the seller woman : a blue one and a black one (warm sweat shirts). Thanks !
Great product, as described. Quick and precise delivery. Generally, I suggest bigger size, because we are not all mannequins...
Company details
Written by the company
“Inspirée par l'esprit d'aventure et la fabrication artisanale de produits haut de gamme de manière durable, Superdry est une marque contemporaine inspirante qui allie graphismes vintages d'inspiration Américaine et Japonaise, avec un style Britannique. Ils sont caractérisés par des tissus de qualité, des looks vintages authentiques, des détails uniques, des graphismes faits main et des coupes sur mesure. Superdry est construite sur le style et honore cela à travers cinq choix / marques de style uniques : Original & Vintage, Superdry Studios, Superdry CODE, Superdry X et la Performance Sport Division. L'ambition de Superdry est de devenir la marque la plus durable de la planète d'ici 2030 et, en 2021, elle a remporté plusieurs distinctions et prix, dont le « Positive Change Award » aux Draper's Sustainable Fashion Awards.”
Contact info
Unit 60 The Runnings, GL51 9NW, Cheltenham, United Kingdom
- care@superdry.be
- www.superdry.be/be-fr
4.2
Great
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Like usual just perfect
September 28, 2018
Unprompted review
Service au top
August 22, 2018
Unprompted review
Super service
August 17, 2018
Unprompted review
Just perfect :)
July 18, 2018
Unprompted review
Perfect, as usual.
Easy ordering. Fast delivery. Right articles in the box. Perfect, as usual :-)
July 13, 2018
Unprompted review
Very quick delivery and goods available…
Very quick delivery and goods available in all colours and sizes, excellent!
June 11, 2018
Unprompted review
everything fine except the customer…
everything fine except the customer service that is simply not working
April 22, 2018
Unprompted review
excellent et super rapide !
April 17, 2018
Unprompted review
Good quality and comfortable to wear!
April 2, 2018
Unprompted review
Very quick delivery and good material
Very quick delivery and good material. Nice!
March 31, 2018
Unprompted review
The zipper of my coat is broken
The zipper of my coat is broken. I mailed and called several times. Nobody answers my mail. I have mailed the coat back today and hope to receive a refund ASAP.
Your after sales departement is terrible.
I Will never buy superdry again
March 6, 2018
Unprompted review
I have made quite a lot of orders for…
Good Website and good after sale services! I have made quite a lot of orders for me and my wife nowadays. Website is very well prepared and user-friendly. It is easy to choose on website. I have not faced any problem with deliveries. And I have made a mistake while ordering and I have called their call center. They had immediately taken action and cancelled my orders and reimbursed my payments in 2 weeks.
February 22, 2018
Unprompted review
expediction ultra rapide
February 15, 2018
Unprompted review
Top top Top....
February 12, 2018
Unprompted review
I'm very happy to order from the …
I'm very happy to order from the superdry site , really fast and serious
Many thanks again , I like that ;-)
February 10, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.