Cloths quality, material is outstanding. Designs and patterns are excellent. I love to buy cloths from Superdry. They are bit expensive however I mostly buy cloths during sales. SD provides very good... See more
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See what reviewers are saying
Been a customer of SD for years, growing old disgracefully. Pleased to see that quality has only improved over last decade while they kept their style and brand intact. Personnel is always amazing. T... See more
Disappointing. After making a significant purchase during your online Black Friday deals, I had to exchange the items for a different size. When I visited your store, I was told that as the Black Fr... See more
Always been a lover of superdry cloths as they last and keep their shape. good quality, lots to choose from, although some sizes differ, brought a top wrong size for a xmas present after Xmas the... See more
Company details
About Superdry - Bracknell
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 16/18, The Avenue, The Lexicon, RG12 1BD, Bracknell, United Kingdom
- 01344 867095
4.5
Excellent
167 reviews
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Ordered some gloves online
Ordered some gloves online, they arrived in store very quickly and the staff were great. The music in the shop is awful though, maybe I’m getting too old!
November 27, 2022
I can't remember the young mans name…
I can't remember the young mans name who helped me but he went overboard to help find the shirt I wanted, the colour of which was not in your shop. He had a wonderful demeanor and I would not hesitate to go back to him for any purchase.🤗
October 26, 2022
item didn't deliver yet and you…
item didn't deliver yet and you expecting me to rate your company. My son is freezing out side waiting for that jacket how long it will take?
October 10, 2022
Good quality clothes and good customer…
Good quality clothes and good customer service in store.
September 25, 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Superdry - just fun to wear and not take life too seriously
My wife recently bought a casual jacket for me from Superdry in Bracknell as a birthday present and am delighted with the price and quality of the item.
August 25, 2022
Unprompted review
Reply from Superdry - Bracknell
Hello,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we love to hear from happy customers. Thanks so much for taking the time to give us your feedback.
Superdry Care
Product didn't work on this occasion but service was excellent
Although the trousers I ordered didn't work out, they arrived promptly and the returns process was very straightforward. Pleasant member of staff who dealt with the return in the store. (Bracknell)
August 19, 2022
Great service and delivered to NZ in 10…
Great service and delivered to NZ in 10 days. Dungarees are great…. Fit, look and price. Thick denim, should wear well.
July 25, 2022
Reply from Superdry - Bracknell
Hi,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Superdry Care
I purchased a hoodie and it discoloured…
I purchased a hoodie and it discoloured in the wash, Superdry let me return it and gave me a full refund. Really great customer service in store
June 21, 2022
Reply from Superdry - Bracknell
Hi Sarah,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Superdry Care
Excellent service and excellent service…
Excellent service and excellent service in store Bracknell great and helpful Staff
June 20, 2022
Reply from Superdry - Bracknell
Hi,
Thank you for taking the time to give us your feedback. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks again for the review. We really appreciate it.
Superdry Care
Helpful and cheerful staff
The young lady who serve me in the Bracknell store couldn’t be more helpful. She was polite and cheerful. We had a lovely conversation about the fashion world as she served me too.
Discussing sizing and availability, nothing was to much trouble.
June 2, 2022
Reply from Superdry - Bracknell
Hi Sarah,
We appreciate you sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Superdry Care
Great service
I visited the Bracknell store today and was served by Anna. Wow what a credit to your store, polite, personable and super helpful. She took time to help find a particular garment i required. Sadly its a shame 3 other members of staff weren't so dedicated to customer service, they stood around chatting, letting the queue at the tills build up and not offering their services to waiting customers.
I have give 5 stars based on the excellent service Anna provided today and that alone.
May 28, 2022
Unprompted review
Reply from Superdry - Bracknell
Hi,
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Excellent range of clothing &…
Excellent range of clothing & outstanding customer service!!
May 27, 2022
Reply from Superdry - Bracknell
Hi Rob,
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Superdry Care
Easy returns.
April 19, 2022
Friendly efficient staff
April 7, 2022
Great services
March 19, 2022
It's always a great experience
It's always a great experience! Online or in the shops you guys are great!
March 18, 2022
Great Quality
Great store with a large selection, friendly staff and easy to refund/exchange items! Will definitely shop here more.
January 18, 2022
Ordered on line with an 10 discount
Ordered on line with an 10 discount, used side guide. The item arrived quickly but was massive. Tried to exchange in store. The assistant refunded my item and checked for a smaller size however said that she could not add the discount adding that superdry didn't do exchanges only refunds and repurchase. Left store disappointed, will look for similar item else where. Poor customer service.
January 17, 2022
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