Absolutely love Yr winter coats and superb jackets .Yr colleagues are very pleasant and helpful always ..congratulations on being a fantastic place to buy exactly what l want may you be here for... See more
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See what reviewers are saying
Love the Superdry brand. High quality materials that last. They may be fairly expensive, but I've always got my money's worth out of them. If I could afford to, my wardrobe would be crammed with Super... See more
Saw a puffer jacket to buy for my son in laws birthday but didn't have the size in store. The gentleman the counter was so very helpful & ordered me the correct size online. He explained everything in... See more
I would avoid, once they got your money, the customer service after is near to non-existent. Tried to return an item in-store (Bradford), but they were incredibly rude and dismissive. I'm approachin... See more
Company details
About Superdry - Bradford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
MUS12 The Broadway Shopping Centre, BD1 1AH, Bradford, United Kingdom
- 01274 720972
4.7
Excellent
141 reviews
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I love the products of superdry
I love the products of superdry. I was humble the superdry team's support and quick delivery of products. Thank you so much.
October 1, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It’s nice that there is a good range BUT
It’s nice that there is a good range of clothing but does everything have to be so packed into the shop floor ? I would have bought more if I could have seen everything more clearly - I had my grandson in his push chair & couldn’t get round very easy - there were a lot of staff stood by the door which was a bit intimidating & I had to wait for someone to see me at the till for them to come and serve me
October 4, 2024
Reply from Superdry - Bradford
Hi Mrs Walls,
Thank you for taking the time to share your feedback with us.
At Superdry, we endeavor to give our customers a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback.
Thanks again for taking the time to leave a review. We really appreciate all feedback.
Kind regards,
Superdry Care
Fabulous service from Emily.
September 29, 2024
Best customer service from lady
October 3, 2024
The manager in the bradford store is…
The manager in the bradford store is very professional, kind and accomodating, she made sure i receive the right item and booked delivery for me. The item arrived in good condition.
September 26, 2024
Brilliant
The staff were exceptional, really welcoming and kind. The Coat is brilliant quality.
October 1, 2024
Reply from Superdry - Bradford
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
Quick no fuss delivery
September 2, 2024
Fantastic store and staff
Staff never bothered us we could browse the store without them hounding us and when we had a question they was very helpful in answering it and great customer service from both of them highly recommended store to visit
August 30, 2024
Excellent customer service
The sale assistant who served us at the Bradford Broadway store, young man with braids in his hair, was absolutely fantastic!
August 23, 2024
My item was faulty and they could not…
My item was faulty and they could not offer me any extra discount even though all the other jackets were also faulty. Staff were really friendly.
July 8, 2024
You didn't clarify that you use…
You didn't clarify that you use american sizing so they are slightly smaller
June 16, 2024
Reply from Superdry - Bradford
Hello,
We appreciate you sharing your feedback with us.
We endeavour to give our customers a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion,
Our Superdry.com website are UK shoe sizes and we show US equivalent.
Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Superdry Team
Love the Superdry brand
Love the Superdry brand. High quality materials that last. They may be fairly expensive, but I've always got my money's worth out of them. If I could afford to, my wardrobe would be crammed with Superdry gear! I've visited both Bradford and Leeds Superdry stores and always received great service from them.
May 30, 2024
Absolutely love Yr winter coats and…
Absolutely love Yr winter coats and superb jackets .Yr colleagues are very pleasant and helpful always ..congratulations on being a fantastic place to buy exactly what l want may you be here for many more yrs ...thankyou
May 17, 2024
Usual excellent service
May 9, 2024
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