Absolutely love Yr winter coats and superb jackets .Yr colleagues are very pleasant and helpful always ..congratulations on being a fantastic place to buy exactly what l want may you be here for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Love the Superdry brand. High quality materials that last. They may be fairly expensive, but I've always got my money's worth out of them. If I could afford to, my wardrobe would be crammed with Super... See more
Saw a puffer jacket to buy for my son in laws birthday but didn't have the size in store. The gentleman the counter was so very helpful & ordered me the correct size online. He explained everything in... See more
I would avoid, once they got your money, the customer service after is near to non-existent. Tried to return an item in-store (Bradford), but they were incredibly rude and dismissive. I'm approachin... See more
Company details
About Superdry - Bradford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
MUS12 The Broadway Shopping Centre, BD1 1AH, Bradford, United Kingdom
- 01274 720972
4.7
Excellent
141 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got what I wanted delivered fast and…
Got what I wanted delivered fast and free. Good quality clothing and when I had to return it in store, the staff were friendly and helpful. Got the return confirmation instantly.Trustworthy brand.
November 6, 2021
I bought this backpack for my son and…
I bought this backpack for my son and he loved it. It’s a great size to fit all his university essentials in and it looks stylish with the patches. Overall extremely happy with my purchase.
October 12, 2021
Extremely happy with my purchase.
September 14, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I ordered instore for instore…
I ordered instore for instore collection. I was told it should be available within 4 days. After 1 week I rang the store and customer services. Neither had any record of my purchase despite me having a receipt emailed to me.
I had to completely reorder online. The item was ready to collect within 24 hours
August 16, 2021
Reply from Superdry - Bradford
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
I love this bag
It's great. I like the suede leather (or suade leather style as it's not mentioned on the label) for the bottom.
It wasn't obvious at first on the photos but it has a zip for easy side access to the main storage and a laptop sleeve as well.
Comfortable breathable mesh cushion back to it as well. Plus a drawstring to double close the top that's made with hi-vis reflective material.
August 6, 2021
Good quality
June 23, 2021
Product was delivered quickly to the…
Product was delivered quickly to the store and the staff were helpful
May 23, 2021
Very very fast service
Very very fast service excellent product quickly delivered what more can you ask
May 20, 2021
Great quality as usual
Great quality as usual, love the simple elegant design and premium feel.
April 25, 2021
Brilliant delivery as planned
March 13, 2021
Fantastic T shirt
Fantastic T shirt , lovely feel and top quality as usual .
Great fit due to your sizing guide , very pleased .
January 28, 2021
Superdry
Great quality Clothing. Stylish and affordable. Great fast free delivery. Will shop again.
January 24, 2021
Unprompted review
Poor quality
The service Superdry has provided me is excellent BUT....... the quality of the garments was poor for the money
January 13, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.