Good range of coats. Easy online ordering and easy to return to store with fast payment reimbursement. Returned the online coat as it didn't suit me but purchased another coat in store. Great customer... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordering was easy online and delivery time excellent. Sadly the day of delivery my parcel was left outside my neighbours patio doors and not my safe place even though I was in all day and nobody rang... See more
Company replied
Absolute garbage, the day after purchasing your products you have sent a mocking mail showing that there is now a 30% spring discount on both jackets purchased. After bombarding with emails saying sto... See more
The staff in the Braehead store are helpful and polite. I quite like the calming atmosphere in the store, it’s not to bright and in your face. A little crowded with rails which can be annoying some... See more
Company details
About Superdry - Braehead
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Titanium House Braehead Shopping Centre, G51 4BF, Glasgow, United Kingdom
- 01418 866819
4.6
Excellent
164 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great displays in the store layout
Great displays in the store layout, kind attentive and friendly staff at the register
November 18, 2024
Reply from Superdry - Braehead
Hello,
Thank you for reviewing your shopping experience at our Braehead store.
At Superdry, we want our customers to have a really positive experience, so it's great to hear from happy customers.
Thank you for shopping with us and your great comments.
Superdry Team
Top item and speedy delivery.
My purchase was delivered with care and speed. Thanks.
November 13, 2024
Bought goods as a gift
Bought goods as a gift, sadly not suitable. Staff made retun simple and without issue.
October 29, 2024
Good range of coats
Good range of coats. Easy online ordering and easy to return to store with fast payment reimbursement. Returned the online coat as it didn't suit me but purchased another coat in store. Great customer service. Would definitely shop Superdry again. Love my new coat!
October 15, 2024
Reply from Superdry - Braehead
Hello,
Thank you for sharing your 5 star review with us.
At Superdry, we want you to have a great experience, so we are delighted with your feedback regarding our Braehead store and website order.
Thanks so much for shopping with us, we really appreciate it.
If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Dealt with in a very professional…
Dealt with in a very professional manner and the cashier was very polite and courteous
October 10, 2024
Excellent customer service!
The staff member who served me was very helpful and kind. Felt like a good relaxing shopping experience!
October 5, 2024
Excellent quality & friendly staff 😊
September 30, 2024
Great price for product great service…
Great price for product great service at cash desk
August 12, 2024
Staff helped & were about to sort out…
Staff helped & were about to sort out our goods we were buying& at pay desk very kind .
July 28, 2024
Reply from Superdry - Braehead
Hello,
Thank you for taking the time to leave a great review about our Braehead store.
At Superdry, we want our customers to have a really positive experience, so it's great to hear you're happy with everything.
Thank you for shopping with us! If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Your staff member was delightful
Your staff member was delightful. A credit to your store.
July 23, 2024
Reply from Superdry - Braehead
We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Care
Great customer service and quality item
July 24, 2024
Reply from Superdry - Braehead
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Love my superdry hoodie,very…
Love my superdry hoodie,very comfortable on. Staff where very nice and helpful.
July 9, 2024
Shirts purchased for my 12 year old…
Shirts purchased for my 12 year old son. They were a good fit. The staff in store were very helpful
July 1, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.