I love everything Superdry!! I have a knee length wool coat with red satin lining and blue velvet epaulettes, it's gorgeous. I've always wanted a leather aviator jacket, I'm very happy with my Superdr... See more

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I am charged a wrong price. Saying it was on sale but the sticker hid the original price and the original price was same as the sale price. Superdry mislead a customer by charging a fraudulent amount.... See more
Superdry is always top quality, and the jacket I brought was perfect, i brought the tripple zip windbreaker bpack/red. The three zips work great together, the look can be changed drastically and it's... See more
The girl who served me was amazing. Didnt ger her name but i did let the manager know. She was so accommodating patient and helpful. I was unsure of colour's and clothes to pick and she not only helpe... See more
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Company details
About Superdry - Bullring
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit SU303 The Bullring Centre, B5 4BA, Birmingham, United Kingdom
- 01216 430691
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Great service
I knew what I was looking for when I visited the shop and it was easy to find. All I had to do was choose which colour! The assistant who served me was friendly, knowledgeable and engaging. I think his name is Dan. Kudos, Dan
Quick service to get the click and…
Quick service to get the click and collect. Friendly girl who who sorted me out with bag also.
Quality product, great customer service
I needed to return a Christmas gift (a maxi puffer coat) as the size and style didn't suit. The staff at Superdry Birmingham were extremely helpful and facilitated a refund with a smile. I'd like to add that the coat was very well made with high attention to detail and quality.
Superdry Snow Rescue jacket
Very good delivery, though not quite the quickest, but worth waiting 3 days.
Excellent clothes
Excellent clothes , took my 13 year old granddaughter shopping at the bullring shop at the weekend and introduced her to the brand . The clothes last and look great for years to come , pay a little more and they will outlast the other brands .😎
No one has cared to attend to my…I was embarrassed and humiliated
No one has cared to attend to my complain
Good experience
Good online experience only issue when I went to collect my parcel they gave me the wrong one, had to go back and get the correct one
Great range of products on end of year…
Great range of products on end of year sales, staff discreet but are present when you need help. Good quality brand!
Plenty of choice in clothing
Plenty of choice in clothing. Quick service at tills. Pleasant staff. Clean store.
Great products
Always good quality products. If ever any issues is resolved promptly so top marks for service.
Well made products and reasonable…
Well made products and reasonable priced. Good customer service with quick delivery with online orders and kept informed via email. Very easy to click & collect
The lady who served me noticed that…
The lady who served me noticed that there was a sale on, when the garment came up full price, she went the extra mile and checked if it was meant to be in the sale.
Amazing coat, amazing staff.
The coat had 20% off. Win!!! I ordered online came on time and was absolutely lovely and warm. However, I decided the colour of the coat was not for me, and I wanted to swap it. Store staff made the exchange process a breeze and my longline everest parka is now amazing looking and warm.
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