Outlet store at Cheshire Oaks - lots of stock, huge choice of items and price. Very helpful, patient and pleasant staff member on the till /counter. Lack of staff visible on the shop floor, that's... See more

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Great variety of clothing and prices even better than sales elsewhere. Purchased a Borg hoodie for myself for a fraction of the website price which I love!! and went back to purchase another for a Chr... See more
My recent shopping trip to Superdry was absolute perfection! The staff were exceptionally warm, attentive, and knowledgeable, helping me find the ideal fit without any high-pressure sales tactics. Th... See more
recently purchased a jacket from Superdry for £94, and I’m very disappointed with the quality. I wore it for only about two hours after buying it, and when I got home, I noticed the stitching under th... See more
Company details
About Superdry - Cheshire Oaks Outlet
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 19a Cheshire Oaks Outlet, CH65 9JJ, Ellesmere Port, United Kingdom
- 01513 568435
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Reply from Superdry - Cheshire Oaks Outlet
Great shopping experience
Great shopping experience
Awesome time we had when visited local stores at Cheshire oaks last Thursday.
A lot of clothes to choose from and great shopping assistant who was helpful. Thank You
Nice easy purchase
Once I had made my choice I made my way to the checkout. I was greeted by a very happy member of staff who was polite, caring and made me feel welcome. My purchase was trouble free and I left feeling a valued customer.
The guy who served us on the till was…
The guy who served us on the till was super friendly took time to chat with us and wasn't felt rushed and the conversation felt real and not scripted amazing guy
Not much choice
I was able only to buy gifts for my nieces. We live in Chester and visit outlet so often. Unfortunately the only one shop around in Cheshire Oaks never has nothing above size L for both men and women.
Happy shopper
I was delighted at your shop at gretna green outlet to be able to get my husband his birthday present of a coat he liked....nothing for me.....but we were at your outlet in Ellesmere port and I got a zip up fleece for winter....
Very small sizes ,
Very small sizes , you need to go at least 2 sizes up , but they don't have it in stock ...
A great store with a good range to…
A great store with a good range to choose from
The cashier was charming and very welcoming. A true credit.
Great service but not all the sizes are…
Great service but not all the sizes are available no matter when u go. It can be very quiet week with no school holidays or any festival coming up, sizes are always limited. Could do better in this aspect.
Simply the best
Everything I buy from Superdry is unique, really lovely and of the highest quality. Their graphic T shirts are soft but substantial and they’re not just designed for stick people! Everything washes well and retains the colour and sequin design. Just the best!
Very helpfull staff and a nice range of…
Very helpfull staff and a nice range of clothing.
Good service
Good service, found my size out the back. Good charging facilities. Pleasant staff.
Lovely member of staff on this occasion
The young chap who served me on this visit was lovely, friendly and chatty, unlike my previous visits. He was very helpful with my purchase and asked how I was and how my day was going. Again, something no one at the Cheshire Oaks store has done before! They could take valuable lessons from this lovely, polite young man. He should be made a supervisor, if he’s not already, and teach the others in customer service and not to stand around chatting amongst themselves where I’ve got to interrupt them to get some help!
Well done young man. Keep up the good work.
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