The shop is quite full not much room to walk around especially when it’s busy. Everything packed into small space. Bought a t-shirt which I loved but soon has I washed it the v neck was not central ev... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The whole shopping experience at Superdry McCarthy Glen East Midlands Outlet was very good. I had recently received an email about Superdry special offers. Staff member Michael was very helpful whe... See more
Walked into store, instantly greeted by friendly member of staff, asked if he could help, click and collect order, asked my name, got my order, checked my I.D and confirmation, gave me my order, wishe... See more
Item bought as a Christmas gift on line not quite as expected from images on site and was taken to the local Superdry outlet store for exchange. A huge thankyou to the lady member of Staff in the stor... See more
Company details
About Superdry - East Midlands Outlet
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
50 Mansfield Road, DE55 2JW, Alfreton, United Kingdom
- 01773 545260
4.7
Excellent
331 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We found some cute well-fitting Items.
We found some cute, well-fitting items that we just the right look.
March 3, 2026
Superb service in the shop and…
Superb service in the shop and fantastic quality goods
February 24, 2026
Great that you allow dogs in your store!
February 21, 2026
Great service prompt delivery
January 11, 2026
Staff so helpful
Staff so helpful. We needed sizes which weren’t on the shop floor, assistant was so helpful checked stock and brought sizes out. No issues. Very good experience. Will definitely shop here again.
January 19, 2026
Good quality clothing
Good quality clothing. 1st time buyer from Superdry. Very reasonably priced for items bought. Very polite and helpful service too.
January 14, 2026
Great coat and super friendly service
January 11, 2026
Great service in store and quality as…
Great service in store and quality as usual. Happy with my purchase. Thank you
January 3, 2026
Best shop at the outlet.
January 7, 2026
Easy to find what you want
A good range of styles, colour options and sizes on display. The store is also laid out quite logically, with similar items together, i.e. different styles of hoodies together, with co-ordinating items located adjacent to these (such as jogging bottoms next to hoodies).
January 3, 2026
The store was well stocked and the…
The store was well stocked and the staff were very helpful
December 30, 2025
The shop was clean and the staff were…
The shop was clean and the staff were helpful and cheerful. Loved my jumper. The only constructive feedback would be that it round be good if there were wider walkways
December 31, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.