The female member of staff was welcoming and friendly. They helped me locate what I was looking for and which I then purchased as well as a couple of tee shirts. A little dearer than other stores but... See more
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The staff member at SD at Glasgow fort was excellent, he took his time to understand my need for the size of pullover I was needing let me try other ones on and then ordered the one I wanted then he e... See more
I ordered 5 items and they arrived within a couple of days. I kept two and took the other 3 back to the local branch, my refund was processed immediately and the money was back in my account 24 hours... See more
Went there to use gift cards given to me. I liked doing this in previous years after Christmas to get some bargains in the sales. Unfortunately when I asked a store assistant she told me there is no... See more
Company details
About Superdry - Glasgow Fort
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
18 Glasgow Fort Retail Park, G34 9DY, Glasgow, United Kingdom
- 01417 717354
4.8
Excellent
261 reviews
Asks customers to review
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This is why I don’t do surveys
This is why I don’t do surveys. I already gave it 5 Stars but now I need to write an essay before I can submit it??
November 20, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent customer service experience
October 19, 2023
Reply from Superdry - Glasgow Fort
Hi, We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Kind regards, Superdry Care
Smooth transaction
Smooth transaction
Even collecting from the store the staff are very happy and helpful
Great team thank you
October 19, 2023
Website great and kept up to date with…
Website great and kept up to date with delivery etc
September 25, 2023
Nice store & friendly staff
September 20, 2023
Great staff on the day I was in the…
Great staff on the day I was in the fort Glasgow - Sunday 1 oct 23
September 24, 2023
Great products
Fantastic quick service, great products, value for money and easy returns system
September 21, 2023
I had ordered on line and went in to…
I had ordered on line and went in to pick up at the Fort retail park .The customer service was great the assistance 👍 was smiling and was very helpful ,pleasant 😀 great service .
September 18, 2023
Helpful staff
The store didn’t have my size and the lovely helpful young man ordered my jacket from another store and I collected it 3 days later Absolutely great service and lovely staff no matter when I’ve shop in the Store at at Glasgow fort
August 12, 2023
The item was lovely but too big
The item was lovely but too big. Great returns service.
August 8, 2023
Fantastic clothes that have great…
Fantastic clothes that have great design and good value.
July 15, 2023
I received a pair of Superdry joggers…
I received a pair of Superdry joggers as a birthday present, but due to dressings on my legs, the tapered ankles meant that they didn’t fit. I didn’t have the receipt, but when I went into the store, the guy at the checkout was brilliant! We explained everything and he scanned the joggers and gave me a gift card so I could order another pair that didn’t taper at the ankles. I went online that evening and used the gift card and received my joggers 2 days later! Exceptional staff and excellent delivery times!
June 13, 2023
Reply from Superdry - Glasgow Fort
Hi, We're so glad you love the Joggers. Thank you for sharing your feedback with us. We endeavor to give our customers a really positive experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards, Superdry Care
Great quality t shirts at a great…
Great quality t shirts at a great price. Easy to collect at local store and good Comms.
June 12, 2023
Reply from Superdry - Glasgow Fort
Hi Derek,
Thank you for sharing your feedback with us.
We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly 😊
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Service
Staff were extremely helpful
June 5, 2023
Reply from Superdry - Glasgow Fort
Hi David,
Thank you for sharing your feedback with us.
At Superdry, we want you to have a great experience, so we love to hear from happy customers 😄
Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Service
Reply from Superdry - Glasgow Fort
Hi Jaynee,
Thank you for sharing your feedback with us.
We endeavor to give our customers a really positive experience, so it's really good to hear that everything's gone well 😄
Thanks so much for your review and comments.
Kind regards,
Superdry Customer Service
Great staff
Easy website, flawless from
Start to finish . Easy collection. Polite and friendly staff
June 7, 2023
Reply from Superdry - Glasgow Fort
Hi Ann, Thank you for taking the time to leave a review about our service. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks for shopping with us, we appreciate it!
Great company quality fab delivery…
Great company quality fab delivery service love my products look forward to more shopping
May 1, 2023
Lovely shirt quick delivery
April 23, 2023
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