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Superdry - Glasgow Reviews 

332
TrustScore 4.5 out of 5

4.5

Unit G0260 St Enoch's Centre, G1 4BW Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I made a mistake with my online order and decided it would be easier to visit the store rather than go through the lengthy Royal Mail return process. The two counter assistants were exemplary. They r... See more

Rated 5 out of 5 stars

I got myself a new hooded sports puffer jacket the other day and love it! My last SuperDry was so good I decided to get another one. It's a lovely denim wash colour, very comfortable and warm. I have... See more

Rated 1 out of 5 stars

I have placed an order, but the delivery is delayed and I have not received any notifications. It seems that no one is addressing the delay. I also contacted Superdry chat support, and they mention... See more

Rated 5 out of 5 stars

Nathan was our amazing sales person. He was so kind and extremely helpful. We were checking on the waterproof element of the coats being sold. He looked up every single coat with such patience, kindne... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Glasgow

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Unit G0260 St Enoch's Centre, G1 4BW, Glasgow, United Kingdom

  • 01412 211447

4.5

Excellent

TrustScore 4.5 out of 5

332 reviews

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4.5

All reviews

(332)

13,981 reviews in the last 12 months

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Rated 4 out of 5 stars

Found what I was looking for quickly

Found what I was looking for quickly - which is 99% of customer satisfaction. Shop floor staff didn't really interact with me, but then they didn't bother me either. Got the impression they preferred to leave punters be, unless they were needed.

February 2, 2024
Rated 5 out of 5 stars

A wee cheery person

Had a very positive experience with assistant in the argyle street shop she was really friendly and also shared a bit of good humour with me you about the corndbeef people would do well to keep her in any of your stores.. a cheery wee person 👍😁

January 22, 2024
Rated 5 out of 5 stars

Great experience

Great experience. Ordered two coats for my daughter to try and, although she didn't keep either of them, customer service was great. Returned them to the store in Glasgow and I received my refund within a matter of hours. Can't fault them at all.

January 13, 2024
Rated 2 out of 5 stars

I bought an expensive coat last week…

I bought an expensive coat last week and specifically ask the lady "is it waterproof "she said " it keeps you dry but if your out for long periods and it's heavy rain you might feel a little damp" I went out 3 nights later and I walked no more than 5 mins and my top was soaking wet!. Your called SUPERDRY!!!.

January 17, 2024
Rated 5 out of 5 stars

Great service to customers

It was the visual merchandiser who helped me pick a jacket more suited to my shape amd height. I was unsure of what to get but knew I wanted to buy a jacket and with his very helpful advice I bought a parka that is ideal fit, length, weight and style

January 13, 2024
Rated 5 out of 5 stars

Fantastic store staff.

Fantastic service from the customer service assistant in your Glasgow store who was warm and welcoming and professional. I had a couple of returns that were dealt with by a different assistant and the same applies to them. As I buy from you mostly online it is great to find that your store staff are exceptional abassadors for the company and brand. Thank you. I wish I had both girls names to mention them in person.

Martin

January 10, 2024

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