Brilliant Friendly helpful staff. Nothing is too much trouble for them. Clean tidy well organised store. Great selection of sizes. Clean roomy changing rooms. Definitely will be visiting again soon.... See more
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So had to order item on line as no stock in the shop... Received the product.. The polo top looked tired, washed out and looked a size 8 not a size 14, Im a size 12, but the assistant said the are... See more
We shopped in the Inverness store. There, we were helped by Ellie. Ellie is a superb representative of Superdry. She couldn’t have been more patient and helpful. If she was my employee I would be e... See more
Company replied
Excellent stocked shop in Inverness friendly staff and relaxed atmosphere.. Bought the Everest woman’s puffa coat £160 and compared to M&S version at £99 , it is in a different league for quality, des... See more
Company replied
Company details
About Superdry - Inverness
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 15-16, East Gate Centre, IV2 3PP, Inverness, United Kingdom
- 01463 241490
4.7
Excellent
185 reviews
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Great shop staff and products in the…
Great shop staff and products in the Inverness shop
September 9, 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Pleasant experience Staff very friendly and helpful and…
Staff very friendly and helpful and polite
August 5, 2022
Reply from Superdry - Inverness
Hi,
We appreciate you taking the time to review your recent experience with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
Reply from Superdry - Inverness
Hi Jane,
Thank you for taking the time to leave a review. We endeavour to give our customers a really positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Superdry Care
Inverness 5* Dundee 1*
Staff in the Inverness store were fantastic very helpful. 100 times better service than the experience in the Dundee store. My daughter was looking for a specific top in a specific size. We were told by the Dundee store that it was old stock and not available to order. Went into the Inverness store when I got home. Asked if it could be ordered and yes it could. Delivered to my home address within a few days.
Well done Inverness
July 4, 2022
Reply from Superdry - Inverness
Hello,
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Superdry Care
Inverness
Found it to be a reasonably pleasant experience, can be tricky find specific item sometimes but if you ask a staff member they always keen to assist. The Staff are all friendly and helpful, will chat to you generally as well a specifically about items you are after.
My new favourite place to buy my clothing ….
June 27, 2022
Reply from Superdry - Inverness
Hi,
Thank you for taking the time to give us your feedback. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Great T-shirts
Great T-shirts, nicely made and a good fit. Like the subtle logo. Delivery super-quick and efficient. This was the 2nd of two orders, the delivery driver on the first order failed to ring the doorbell. But this one was delivered textbook.
June 22, 2022
Reply from Superdry - Inverness
Hello Ray,
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.
Superdry Care
Very helpful Superdry staff. Went above and beyond.
Went into my local Superdry to get a particular ski coat which they had sold out of. Very helpful and kind staff and it was purchased and delivered to my home.
Absolutely delighted. Thank you!
March 17, 2022
Exceptional quality products !
Exceptional quality products, with formidable integrity to match the infallible panache, supreme feel in peerless distinction, with affluent personality.
Undoubtedly commended for an astute user.
March 13, 2022
The guy serving us was soooo pleasant &…
The guy serving us was soooo pleasant & could tell us where there was other Superdry stores.
Took an interest in us & helped us find a couple of other items
I wish I'd got his name but it was Inverness store on Monday 28th Feb.
March 2, 2022
Happy customer
I absolutely love all my superdry buys my husband thinks I’m a superdry hoarder .However I love my local branch in Inverness shop is awesome and staff are alway happy to help when I’ve needed assistance
Scott was my assistant with this shop
February 22, 2022
Unprompted review
Order to the store was really quick
Order to the store was really quick, staff were brilliant and the product outstanding quality as always.
February 3, 2022
Inverness shop
Polite staff, welcoming store. Dealt with my return no problem. Always helpful and efficient. Great staff.
January 7, 2022
I enquired about an item that had never…
I enquired about an item that had never arrived but I was charged for. The staff was very helpful and caring and resolved it in friendly and professional manner. Thank you a lot!
January 6, 2022
Fantastic service
Fantastic service, I received a jumper I had ordered online and it was slightly small so I returned it to Superdry in Inverness. A friendly staff member reordered a larger one for me quickly and with no hassle. The larger jumper arrived within 2 days which is just fantastic. The jumper is perfect.
December 9, 2021
Organic cotton Henley style T shirts
The 2 T shirts I ordered arrived yesterday, they were supposed to arrive 3 days earlier but this is typical for the local Hermes carrier we have here. The shirts look very good quality and I am happy wit the service I received from the young man in the Inverness branch who helped me to order these. he was determined not to lose a sale just because he did not have them in his store and very competantly handled the sale. Good training.
November 30, 2021
Very helpful in store with fast delivery
November 29, 2021
I treated myself to a lovely Superdry…
I treated myself to a lovely Superdry ladies sweater with a Gift card from work as am Signed off work at the moment.
November 22, 2021
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