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Superdry - Leamington Spa Reviews 

154
TrustScore 4.5 out of 5

4.7

Unit 5/6 Upper Mall, Royal Priors Shopping Centre, CV32 4XT Leamington Spa, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Was overjoyed to find these chinos in actual colours, rather than just navy and sand. Nicely judged non-primary tones, too. Was anxious about fit after a disappointing time with one of the brand... See more

Rated 1 out of 5 stars

Poor health and safety and neglect of customer welfare, - constantly flickering light visible in main store for several months. Raised and reported several times. Triggering to family member who h... See more

Rated 5 out of 5 stars

Thought its says women’s cap, its perfectly fits for men and I found cap style is suitable for unisex.

Rated 5 out of 5 stars

Superdry make stylish, good quality clothes and their sizing suits me. On this occasion I bought a puffer jacket and two wool mix quarter zip tops. I’d tried the puffer jacket in store firs... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Leamington Spa

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Unit 5/6 Upper Mall, Royal Priors Shopping Centre, CV32 4XT, Leamington Spa, United Kingdom

  • 01926 259683

4.7

Excellent

TrustScore 4.5 out of 5

154 reviews

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4.7

All reviews

(154)

14,053 reviews in the last 12 months

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Rated 3 out of 5 stars

I had originally tried buying these…

I had originally tried buying these goods in store but for some very bizarre reason the company does not allow me to use my e vouchers in store so had to buy them on line. The whole point of me going to store was because the need to try the goods first. The staff were very helpful tho.
However the online ordering was easy and successful

November 4, 2022
Rated 2 out of 5 stars

The sizes of your clothing items is way…

The sizes of your clothing items is way out of the general sizes in Europe. I normally have an XL shirt size and your XXL size shirt is the exact same size.

Generally your clothes don't fit the people who want to buy them. You would sell. WAY more if you did.

October 30, 2022
Rated 5 out of 5 stars

Brilliant help with click and collect order.

I arrived to collect my purchase but it hadn't arrived. This was my fault as I hadn't received notification. However the staff at Leamington Superdry were amazing and tried to locate my order and find out possible delivery time. I received a phone call the following day to let me know that my order had arrived and was ready to collect. Brilliant service.
Earlier in the year I returned a faded hoodie to St. Ives branch of Superdry. Absolutely wonderful service. Replacement made straight away.
Thank you all.

October 4, 2022
Rated 1 out of 5 stars

I have not received the T-shirt in my…

I have not received the T-shirt in my order have emailed and no answer don’t know how else to communicate

September 27, 2022
Superdry - Leamington Spa logo

Reply from Superdry - Leamington Spa

Hi Billy,

Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really sorry that you've not received your full order. We've sent you an email to get this sorted out for you. Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.

Kind regards,
Superdry

Rated 5 out of 5 stars
Superdry - Leamington Spa logo

Reply from Superdry - Leamington Spa

Hello Angela,

Thank you for taking the time to give us your feedback. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.

Superdry Care

Rated 5 out of 5 stars

Click and Collect was quick and easy to…

Click and Collect was quick and easy to use, and the Leamington Spa store found my parcel promptly.

August 9, 2022
Superdry - Leamington Spa logo

Reply from Superdry - Leamington Spa

Hello Shelley,

We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.

Superdry Care

Rated 5 out of 5 stars

Great staff and store

Very friendly and helpful staff in the store with the manager setting a great example

July 30, 2022
Superdry - Leamington Spa logo

Reply from Superdry - Leamington Spa

Hi,

We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.

Superdry Care

Rated 5 out of 5 stars

Quality gear

Quality gear, with a price tag worthy of that quality. Will always love superdry.

July 7, 2022
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Reply from Superdry - Leamington Spa

Hi Matt,

Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.

Superdry Care

Rated 5 out of 5 stars

In house team at Leamington Spa went the extra mile

In house team at Leamington Spa helped me to locate and purchase different size product than that which my wife had purchased for my birthday which was no longer available in store. May have taken a little time but grateful for going the extra mile for me. Thank you.

July 7, 2022
Superdry - Leamington Spa logo

Reply from Superdry - Leamington Spa

Hello,

Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so we're really pleased that you love your new purchase. Thanks again for the review. We really appreciate it.

Superdry Care

Rated 5 out of 5 stars

Quick and correct help

Quick and correct help. Thanks

June 18, 2022
Superdry - Leamington Spa logo

Reply from Superdry - Leamington Spa

Hi,

We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.

Superdry Care

Rated 5 out of 5 stars

Visited the Leamington spa store with…

Visited the Leamington spa store with my son,18, who was looking for polo shirts. Found one he liked, tried it on then decided he'd like 2 as there was an offer, 2 for £70. There was only one on the shelf so we asked a store colleague, Abi, to check their stock. There was only one in store so Abi offered to order the items for us and have them delivered to our home address. She was very helpful , friendly, chatty and nothing was too much trouble. My son said he had spoken to her on a separate occasion a few weeks previously and she'd offered advice on sizes etc. Thanks Abi.

June 6, 2022
Superdry - Leamington Spa logo

Reply from Superdry - Leamington Spa

Hello Jules,

Thank you for taking the time to give us your feedback. We endeavour to give our customers a really positive experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.

Superdry Care

Rated 4 out of 5 stars

Shirt looked great

Shirt looked great. Was a present for my son in law and not seen it on him yet so only given 4 stars.

June 6, 2022
Superdry - Leamington Spa logo

Reply from Superdry - Leamington Spa

Hi Elaine,

Thank you for sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really happy to to read your comments.

Thanks so much for taking the time to give us your feedback.

Superdry Care

Rated 5 out of 5 stars

Had an issue with a coat I brought in…

Had an issue with a coat I brought in February and needed refunding and reordering
Staff were chatty, polite and super helpful and I had my new coat sorted amazingly quickly

Coat itself is super warm and very well made

May 14, 2022

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