Easy to order online, speedy delivery via InPost at my local shop However the sizing was very snug so i needed a larger size (no way was the model wearing medium size), no option to exchange, so end... See more
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The help from the staff involved was top tier. Both the Shop Manager & the assistant who helped me made me feel valued as a customer. They were efficient & well informed. calm & patient - even when... See more
What made my experience great was the attention to customers. Both on the shop floor and at the till. The fitting rooms had someone available and the team were always about making sure the store looke... See more
I am new to this country, and this was my first experience buying clothes here. I am not familiar with your company, so I wanted to share my thoughts. There were so many clothes in the center, and as... See more
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Company details
About Superdry - Leeds Trinity
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
18-24 Albion Street, LS1 6HX, Leeds, United Kingdom
- 01132 469772
4.4
Excellent
170 reviews
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Ordered lined hoodie to store alo…
Ordered lined hoodie to store also purchased another while there, excellent quality, especially for the cold weather.
January 17, 2024
Poor customer service
I returned my coat I just brought recently because the metal tag had dropped off at the bottom of the zip, The guy who served me had no customer service skills and automatically did a online refund without asking what I wanted first which was an exchange he replied that I had said I wanted a refund I said no I’m returning, So he disappeared in back and brought a colleague out to explain that we can’t do an exchange now has the refund has been issued online and will go back on your account which was fair enough so she said she can order the coat for me to come to my address free delivery so my partner had to lend me the money until my refund came through.. I wasn’t happy with any of the customer service I received from the young girl and boy, definitely need some re-training in people skills.
January 21, 2024
Fast service.
January 14, 2024
Really good service
Really good service. A refund given for a t shirt that didnt fit even though i didnt have a receipt. Thankyou. I will shop here again many times
January 11, 2024
Ligting in stores continues to be an…
Ligting in stores continues to be an issue. Overall the store looks good but it’s difficult to find good light to actually see how a garment looks when you are wearing it.
Stock size availability was so-so
January 10, 2024
I bought a couple of sale items at the…
I bought a couple of sale items at the store in Leeds. They're Super dry so obviously good quality, dale prices and the customer service was excellent. I my 5 year old twins with me and the lady was very child friendly. So got all the things right.
January 2, 2024
Excellent service at Leeds Trinity store
Very friendly and helpful staff at Leeds Trinity store. Ordered for delivery as item not in stock. Item arrived quickly and was of good quality.
December 18, 2023
really kind workers
really kind workers
trinity leeds superdry workers are very lovely people
December 30, 2023
Quick pick up at store in Leeds great…
Quick pick up at store in Leeds great customer service
December 18, 2023
Excellent choice of clothes
Excellent choice of clothes. Easy website to access and navigate. Great communication and easy collection arrangement.
December 10, 2023
Great service and fast delivery
December 4, 2023
Staff were friendly and efficient
December 10, 2023
The best quality ever
Despatched and arrived in store quickly! The coat was packaged very well, the coat itself is the best quality ever, feels very well made. I don’t feel the cold when I’m wearing the coat, it keeps me very warm! Absolutely love it.
November 24, 2023
Great product & great service in store
November 28, 2023
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