Great customer service in the Livingston branch! There were delays with an item that hadn’t been in stock and was being posted to us. However, the store managed to sort out a speedy refund and provi... See more
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The shop was nice and tidy, super organised. There was a nice ambience about the store. It was very quiet and there were not many people around, I was there after lunchtime. I found the custom... See more
Company replied
We ordered two hoodies for my son. They arrived in time but we're too small. We chose replacements and opted to take our returns back to the shop. In the shop my son saw a hoodie he preferred to the r... See more
I ordered the same jacket last week which I had to return to Livingston store as it had faulty studs at the hood which means it can't stud. The girl in the store had put on my receipt that it didn't f... See more
Company details
About Superdry - Livingston
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 337 Almondvale South, EH54 6HR, Livingston, United Kingdom
- 01506 436349
4.8
Excellent
281 reviews
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Knowledge of staff and helped sorting…supereasy
Knowledge of staff and helped sorting size requirements,very helpful throughout
July 5, 2025
Store very airy
Store very airy, nice chilled music, pleasure to shop in
Shirts were very good quality - hadn’t bought Superdry for years, very pleasantly surprised
Staff were lovely too (at the Livingston branch!)
June 17, 2025
Store was easy to browse
Store was easy to browse , staff available if needed and changing facilties clean . Colleague at till friendly and transaction processed quickly.
May 12, 2025
Really helpful staff
April 13, 2025
5 star customer service
The female cashier was very pleasant, informative and helpful. Good selection of products to choose from.
April 13, 2025
Amazing quality of service
Jennifer was super awesome, gave me a HUGE confidence boost and super good advice regarding sizing. Amazing quality clothing and incredibly helpful and friendly staff.
February 28, 2025
Unprompted review
Great selection of clothing and staff…
Great selection of clothing and staff are really helpful. My husband and my son are delighted with their items.
November 26, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great service as always
The service from the young lady at the shop in livingstone was excellent, 1 of the reasons my wife and I enjoy shopping with you.
December 6, 2024
Reply from Superdry - Livingston
Hello,
Thank you for your kind words!
We're so glad to hear you had a positive experience with our team in Livingston. We strive to provide excellent customer service and appreciate your feedback.
We hope you have a lovely Christmas,
Superdry
Terrible Quality and Terrible delivery service
I ordered the same jacket last week which I had to return to Livingston store as it had faulty studs at the hood which means it can't stud. The girl in the store had put on my receipt that it didn't fit properly which was incorrect as she said herself it was faulty. I have had the same jacket sent to me again with faulty studs and the fur isn't connected to the hood properly as it has big gapping gaps where the fur could come off, not usual Superdry quality. Had a bad experience with the delivery driver leaving it at someone's door step in another street in the pouring rain the day before as the person in the next street had to bring it to my door tonight as he said it was left on his door step. I really don't think I will order on line again as I am extremely disappointed
December 6, 2024
Reply from Superdry - Livingston
Hello,
Thank you for your kind words!
At Superdry, we want our customers to have a really positive experience, so we're so pleased you had a positive experience at our Livingston store.
Thank you for shopping with us.
Superdry
Superdry is #1
The staff are great, the selection/style and quality are all excellent. I think it's my favourite store. I would love a few options for my younger kids would be my only suggestion.
Keep up the good work 👍
November 29, 2024
Reply from Superdry - Livingston
Hello,
Thank you for reviewing your shopping experience at our Livingston store.
We always aim to offer the best service to our customers every time, so it's great to hear from happy customers.
Thank you for shopping with us and your great comments.
Superdry Team
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