The product quality is good. However. the store assistant told me my item would be delivered the next day. 4 days later still not here. Customer service (no telephone help just online chat) then te... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was looking for a men bomber jacket as a gift for my friend. As soon as enter the shop in MK Shopping center a lovely lady asked me if I need help. I did mention about bomber jackets and her confid... See more
Went into Superdry, Milton Keynes and was very impressed with the quality, colours and selection of mens clothing. Purchased 4 shirts, not cheap, but better to pay for something that looks good and b... See more
As always, all staff are wonderfully welcoming! They go above and beyond to make sure that their customers experience a wonderful visit to their store. The lady serving us on our most recent visit... See more
Company details
About Superdry - Milton Keynes
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit SU15/16 Midsummer Place, MK9 3GB, Milton Keynes, United Kingdom
- 01908 605126
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
The young lady at the till was very polite and friendly and helpful when purchasing my items as I had a few gift vouchers to use and she was very patient whilst doing the transaction.
The staff helping me is so smart
The staff helping me is so smart and familiar with company’s computer system! Fast and efficient to complete my request. He’s also well-mannered and patient!!
Superdry - Great Value - Great Quality
I was shopping for a warm gilet and I found one at Superdry. My size was not available in the shop so it was ordered for me. Delivery was free and very fast. Great item along with very good customer service- thank you.
Unsolicited Emails
Was asked to give an email to send me an e-receipt even though I wanted a physical copy anyway.
I am now getting unsolicited emails regarding offers and indeed this very survey I have unsubscribed which I shouldn’t have had to do in the first place but yet I’m still getting the emails to fill out this survey
Excellent service
Delivered when expected, had to exchange one item as wrong size ordered, shop in Milton Keynes were really helpful and friendly. Excellent service
Not so good customer service
The guys want to close the shop at 7 when clearly it says the closing time is 8pm.
Great customer service at Superdry MK
At a time when customer service in retail has fallen to a very low point, it’s really important to celebrate and commend great service when you find it. That’s why I wanted to say a big thank you to Nathan at MK for great customer service not just once but twice! The first time with his seamless service when I bought a black parka and he reserved it for me.
Secondly, when unusually there was a fault with the coat. Nathan stepped up, found a replacement coat and had it waiting for me when I called in to make the exchange. He was super efficient and friendly during the whole process. Poor guy was feeling unwell and he still smiled through it.
Nathan is a great credit to Superdry and his team. Some fantastic qualities that are all too rare in retail and customer service generally these days.
I hope his employer can find a way to celebrate and reward him. Thanks for everything Nathan
Best wishes Marc
Have been looking for a decent jacket…
Have been looking for a decent jacket decided to treat myself to get a superdry jacket.visted the store in the week.had a good look round.coudnt find the one i was looking for.spoke to to assistant.show one i wanted she had a look online for me.had one in right colour and a large .she was very helpful.
Very helpful staff at the Milton Keynes…
Very helpful staff at the Milton Keynes store when I changed the Jacket for the correct size.
Great staffThe staff were very helpful and I will…
The staff were very helpful and I will definitely be back
great service by staff in the store
The staff were helpful
The staff were helpful, knowledgeable and pleasant to all the questions asked and could not do enough to help. Well done to all the team.
lovely store friendly staff good choice…
lovely store friendly staff good choice of clothes
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







