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Superdry - Milton Keynes Reviews 

374
TrustScore 4.5 out of 5

4.7

Unit SU15/16 Midsummer Place, MK9 3GB Milton Keynes, GB


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See what reviewers are saying

Rated 2 out of 5 stars

The product quality is good. However. the store assistant told me my item would be delivered the next day. 4 days later still not here. Customer service (no telephone help just online chat) then te... See more

Rated 5 out of 5 stars

I was looking for a men bomber jacket as a gift for my friend. As soon as enter the shop in MK Shopping center a lovely lady asked me if I need help. I did mention about bomber jackets and her confid... See more

Rated 5 out of 5 stars

Went into Superdry, Milton Keynes and was very impressed with the quality, colours and selection of mens clothing. Purchased 4 shirts, not cheap, but better to pay for something that looks good and b... See more

Rated 5 out of 5 stars

As always, all staff are wonderfully welcoming! They go above and beyond to make sure that their customers experience a wonderful visit to their store. The lady serving us on our most recent visit... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Milton Keynes

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Unit SU15/16 Midsummer Place, MK9 3GB, Milton Keynes, United Kingdom

  • 01908 605126

4.7

Excellent

TrustScore 4.5 out of 5

374 reviews

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4.7

All reviews

(374)

13,454 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

The young lady at the till was very polite and friendly and helpful when purchasing my items as I had a few gift vouchers to use and she was very patient whilst doing the transaction.

December 16, 2025
Rated 5 out of 5 stars

The staff helping me is so smart

The staff helping me is so smart and familiar with company’s computer system! Fast and efficient to complete my request. He’s also well-mannered and patient!!

November 29, 2025
Rated 5 out of 5 stars

Superdry - Great Value - Great Quality

I was shopping for a warm gilet and I found one at Superdry. My size was not available in the shop so it was ordered for me. Delivery was free and very fast. Great item along with very good customer service- thank you.

November 27, 2025
Rated 1 out of 5 stars

Unsolicited Emails

Was asked to give an email to send me an e-receipt even though I wanted a physical copy anyway.

I am now getting unsolicited emails regarding offers and indeed this very survey I have unsubscribed which I shouldn’t have had to do in the first place but yet I’m still getting the emails to fill out this survey

December 7, 2025
Rated 5 out of 5 stars

Excellent service

Delivered when expected, had to exchange one item as wrong size ordered, shop in Milton Keynes were really helpful and friendly. Excellent service

December 9, 2025
Rated 5 out of 5 stars

Great customer service at Superdry MK

At a time when customer service in retail has fallen to a very low point, it’s really important to celebrate and commend great service when you find it. That’s why I wanted to say a big thank you to Nathan at MK for great customer service not just once but twice! The first time with his seamless service when I bought a black parka and he reserved it for me.

Secondly, when unusually there was a fault with the coat. Nathan stepped up, found a replacement coat and had it waiting for me when I called in to make the exchange. He was super efficient and friendly during the whole process. Poor guy was feeling unwell and he still smiled through it.

Nathan is a great credit to Superdry and his team. Some fantastic qualities that are all too rare in retail and customer service generally these days.

I hope his employer can find a way to celebrate and reward him. Thanks for everything Nathan

Best wishes Marc

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Have been looking for a decent jacket…

Have been looking for a decent jacket decided to treat myself to get a superdry jacket.visted the store in the week.had a good look round.coudnt find the one i was looking for.spoke to to assistant.show one i wanted she had a look online for me.had one in right colour and a large .she was very helpful.

December 4, 2025

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