If it is ditachable hoodie it will be great anyway this is marvelous
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Another nice neatly laid out store packed with a good range of gear. The staff were friendly and helpful which all made for a great customer experience.
I’m always grateful when Superdry has a sale! I see things that I would love to have but I can’t afford, so I wait until the sale starts and I hope the item that I want has been reduced and hasn’t bee... See more
Very disappointed. Made a trip to Newquay to go to the store. Arrived at 4.30pm only to find the shutters were nearly down. The door was loved but staff were inside. I looked on the website for the ph... See more
Company replied
Company details
About Superdry - Newquay
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
36-38 Bank St, TR7 1AY, Newquay, United Kingdom
- 01637 872973
4.8
Excellent
48 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff very helpfull I like the shop…
Staff very helpfull I like the shop layout easy to find what I was looking for and good quality
February 7, 2024
Very good staff
February 6, 2024
Very friendly and helpful staff
November 25, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Superdry - Newquay
Hi, We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so we are happy to hear you are happy with your new purchase. Thanks again for the review. We really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Kind regards, Superdry Care
Brilliant customer service
Easily ordered in store for home delivery - due to not having my size in, arrived earlier than expected & very pleased with the coat, quality & guarantee
September 21, 2023
Great experience
Really nice jeans and was able to return what I didn't want to the store free
July 29, 2023
Very quick delivery.
April 2, 2023
If it is ditachable hoodie it will be pert
If it is ditachable hoodie it will be great anyway this is marvelous
March 29, 2023
Easy to use online store and easy to…
Easy to use online store and easy to return wrong items in store. Very pleasant staff (Newquay -Chantelle)
January 22, 2023
Staff were friendly and efficient
November 26, 2022
Great service and great quality love…
Great service and great quality love superdry
June 22, 2022
Unprompted review
Reply from Superdry - Newquay
Hi Jackie,
Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Excellent service
Good website to use, ordered and dispatched really quickly and free postage. What’s not to love. I bought two items as a gift and they have been well received. Excellent quality tops too.
April 14, 2022
My husband has been taking me out…
My husband has been taking me out shopping today because he was fed up of seeing me in a coat that didn't keep me warm and I was always shivering. I wanted a coat that was very warm and water resistant but I couldn't see anything I liked. I nearly gave up looking and I saw your shop super dry.
We walked into your shop and I looked at some coats and again nothing catched my eye, then a very nice young lady walked up to me and asked what I was looking for and what is my favourite colours so I told her and she went up stairs and grabbed a coat and came back down and showed me. I saw it and I tryed it on. It was a colour that I like and it was the right size, I also looked at other items and once again she was very helpful. The young girl was called Morgan and she was so pilot and very chatty. I left with over £200 worth of clothes. Im extremely happy with both what I had and the service I received. Morgan was an absolute gem!!!
March 1, 2022
Unprompted review
I received the T-shirt quickly
I received the T-shirt quickly, it was similar to the description and picture. It arrived to the store quickly for collection.
February 7, 2022
Good quality product and excellent and…
Good quality product and excellent and prompt delivery
December 27, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.