I ordered two ladies coats as I didn’t know which one I liked/fitted better. When I decided, I took the one I didn’t want, back to store and I had a refund within an hour talk about brilliant service!... See more
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See what reviewers are saying
I ordered a jacket for my boyfriend as a Christmas present online. After looking every day for the past 3 weeks nearly to see if it has been shipped. All I have gotten is ‘Manifested’. I spoke to cust... See more
Quick delivery to home and another item to the store, well fitted quality shirt. I was impressed by the range of shades, bought this airy cotton shirt in burnt orange and in pumpkin orange. Good servi... See more
The cargo trousers are nice and comfortable and quality of the product is really good. Ordered size 30/30. waist bit bigger than normal when compared to other clothing brands, ended up ordering twic... See more
Company details
About Superdry - Norwich
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
401 Chapelfield Road, NR2 1SZ, Norwich, United Kingdom
- 01603 615344
4.7
Excellent
286 reviews
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Very nice selection of clothing and…
Very nice selection of clothing and accessories the staff where very helpful to find what i was looking for
November 23, 2023
The shop service was very good
The shop service was very good.
Delivery was terrible Evri throw parcel over the hedge/gate and it landed in a puddle. It was found by the local post man who delivered it to me. Very soggy so placed on radiator to dry.
Not happy with delivery.
November 22, 2023
Very friendly staff and happy to look…
Very friendly staff and happy to look on line for stock.
November 22, 2023
High quality clothing offered at a…
High quality clothing offered at a reasonable price in sale
November 21, 2023
Very friendly and helpful staff
November 21, 2023
Friendly service
Really lovely assistant who was friendly and helpful. Good choice of coats in store.
November 17, 2023
Fast informed service
November 1, 2023
Good experience in the shop
Good experience in the shop. Assistant she was very helpful.
Speed and efficiency of delivery.
Great product.
October 25, 2023
Staff were friendly and helpful
September 28, 2023
Norwich store were very good about…
Norwich store were very good about exchanging when I took goods back for exchange.
October 7, 2023
Thankyou
I made a purchase of a new coat online & brought it back into store to return sue to it being too long
- simple easy & straight forward, the salesman was helpful and friendly (guy with the glasses & dark hair )
A big Thankyou for making not making it a palarva! Made it so easy!
September 29, 2023
Bought ski jacket online,the size was…
Bought ski jacket online,the size was correct but the sleeves were way too long. Had to return it,very easy and efficient way to get a refund.The jacket itself is great,very light and cosy.sad that cant keep it
September 16, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Superdry - Norwich
Hi Elna,
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
We love the quality and warmth of Yr…
We love the quality and warmth of Yr jackets. We've only purchased Superdry from charity shops before,but after visiting Yr store in norwich we made wanted to buy brand new. Staff were helpful,polite and knew the different coats to try.
September 2, 2023
Dresses / tops
Who says you’re too old for a nice super dry dress. At 59 I feel fab in them.
August 26, 2023
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