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Superdry - Nottingham Reviews 

246
TrustScore 4.5 out of 5

4.7

3, Victoria Market, NG1 3QN Nottingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I don't know what makes superdry great, all I know is that everything I purchased from superdry has always been super, super fit super colours fantastic sales prices, (sorry I only buy sales items) as... See more

Rated 5 out of 5 stars

Shopped in the Nottingham Victoria Centre store, dealt with 2 team members that day , one on shop floor (M) and one on till (F-Giselle- beautiful name!), both were conscientious, professional, polite,... See more

Rated 1 out of 5 stars

Incompetent ...ordered a jacket in Nottingham store to be delivered at home more than 10 days ago and it never arrived...went into the shop and they don't know where the package is so they reorder th... See more

Rated 5 out of 5 stars

I've always loved Superdry. I recently bought a second hand parka which is fantastic and persuaded me to invest in more. The windcheater coat I bought looks good, gives me confidence and is functional... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Nottingham

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 3, Victoria Market, NG1 3QN, Nottingham, United Kingdom

  • 01159 412272

4.7

Excellent

TrustScore 4.5 out of 5

246 reviews

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4.7

All reviews

(246)

13,859 reviews in the last 12 months

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Rated 5 out of 5 stars

Our 1st experience of Superdry

It was the 1st time I’d been in Superdry - we were shopping with our 14 year old grandson, & we bought him a pair of shoes there. They didn’t have the colour he wanted, in his size, so we ordered them. The male member of staff was extremely helpful, and explained carefully about delivery times. He was “spot on” & the shoes arrived in plenty of time for our grandson’s birthday. We were delighted with the service, the delivery and the goods!

October 30, 2022
Rated 5 out of 5 stars

Amazing

Amazing, website super easy to use.
Delivery was fast, great email communication. Delivered by evri.

Item is amazing, brilliant quality.
10/10

October 14, 2022
Rated 5 out of 5 stars

I fell in love with a winter coat in…

I fell in love with a winter coat in your Nottingham Victoria Center shop. The only size 16 had a little fault and was discounted but I wanted a perfect one. I live in Harrogate so couldn't go back to the shop. The lady in the shop offered me that she orders one for me and it will be delivered to my home. I can't remember her name but it was on the 10th October in the morning hours. She's a credit for your company.

October 10, 2022
Rated 1 out of 5 stars

Terrible service

Terrible service. I ordered 3 different coats. I was sent 3 but they sent 2 identical ones! I contact Customer Service straight away and received a reference number with “we will be in touch within 48 hours”. Nine days later, I am still waiting!!!!! So terrible delivery and disgusting service to date

October 5, 2022
Rated 5 out of 5 stars

Return

Quick and efficient service. Friendly staff member who offered advice and helped process my return.

October 3, 2022
Rated 5 out of 5 stars

I have shopped at Superdry for years

I have shopped at Superdry for years, my first experience was in York but now continue in Nottingham, there’s always a good variety of clothing and friendly customer service.

August 13, 2022
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Reply from Superdry - Nottingham

Hello,

We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks again for the review. We really appreciate it.

Superdry Care

Rated 5 out of 5 stars

My experience is that I will definitely…

My experience is that I will definitely use your web site again if ,anything catches my eye . Must say great service,with quick delivery thank you 👍🏻😃

August 10, 2022
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Reply from Superdry - Nottingham

Hi Nicholas,

We appreciate you sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.

Superdry Care

Rated 5 out of 5 stars
Superdry - Nottingham logo

Reply from Superdry - Nottingham

Hello Zahir,

Thank you for taking the time to give us your feedback. We endeavour to give our customers a really positive experience, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.

Superdry Care

Rated 5 out of 5 stars

Very good quality

July 31, 2022
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Reply from Superdry - Nottingham

Hi Madalina,

Thank you for sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks again for the review. We really appreciate it.

Superdry Care

Rated 5 out of 5 stars

Rochelle at Nottingham was fantastic

Called into the Nottingham store. I was served by Rochelle. She could not have been more pleasant or helpful. I chose several jackets which were not in store. This was not a problem they were located and shipped arriving the next day. Thanks for the great service

June 24, 2022
Superdry - Nottingham logo

Reply from Superdry - Nottingham

Hello Lisa,

We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.

Superdry Care

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