I don't know what makes superdry great, all I know is that everything I purchased from superdry has always been super, super fit super colours fantastic sales prices, (sorry I only buy sales items) as... See more

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Shopped in the Nottingham Victoria Centre store, dealt with 2 team members that day , one on shop floor (M) and one on till (F-Giselle- beautiful name!), both were conscientious, professional, polite,... See more
Incompetent ...ordered a jacket in Nottingham store to be delivered at home more than 10 days ago and it never arrived...went into the shop and they don't know where the package is so they reorder th... See more
I've always loved Superdry. I recently bought a second hand parka which is fantastic and persuaded me to invest in more. The windcheater coat I bought looks good, gives me confidence and is functional... See more
Company details
About Superdry - Nottingham
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
3, Victoria Market, NG1 3QN, Nottingham, United Kingdom
- 01159 412272
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Wonderful staff!
Got the item I wanted, for 35 quid less as it was in the sale.
The women who served me was wonderful in finding out if she could offer a discount and was so polite and helpful.
The store had a great range of coats…
The store had a great range of coats that made it easy to try on and see which was best and the staff were friendly
The product is excellent
The product is excellent. I have been looking for a new winter coat for a long time and this is the first I have seen that I really liked. The shop staff were brilliant, both the young lady who took the time to show us the coat and offer options and the lady on checkout who was really polite and helpful.
Helpful staff/ great clothing range
Helpful staff, great choice of clothes. Clothing from here always goes down well as a birthday gift.
Nice manager with good understanding
Nice manager with good understanding, respectful, with good customer services.
Super snug 😀
Superdry is Super
The service was really great and I got the product 3 days before the promised date.
I had bin looking at this coat on the…
I had bin looking at this coat on the superdry website for a while & soon as I seen a black Friday deal on it I had to get it!! Such a comfortable, warm coat & the hood I'm just in love end off!! 😁💃
Great purchase but customer service not so
Bought a hoody in the Black Friday sale, great price & love my purchase. Staff in the store completely dis-interested, made me feel like it was a chore to serve me & then they didn’t take the security tag out & we had to go back to get it removed
Great item would order again.
Very good!.......
Very good quality and splendid customer…
Very good quality and splendid customer service
I've always loved Superdry
I've always loved Superdry. I recently bought a second hand parka which is fantastic and persuaded me to invest in more. The windcheater coat I bought looks good, gives me confidence and is functional too. Very good for the winter in UK. The price was a little steep but I suppose that's what I get for designer name and for going direct to the store. Everyone on marketplace messed me around so I have settled on this. I was after the £200 odd cobalt blue 2019 season ultimate snow rescue coat but I'm very happy overall with what I've ended up with. I will be investing in Superdry wear in the future
Knowledgeable
Knowledgeable, patient and very helpful service . All questions answered, no rush even when was past them close time.
Staff very friendly and helpful
I had to return an item and order…
I had to return an item and order another one on line.
Return process was very simple and the gestation form order to receiving he replacement item was very quick.
Highly recommend
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Reply from Superdry - Nottingham
Quality clothes
Incompetent ...ordered a jacket in…
Incompetent ...ordered a jacket in Nottingham store to be delivered at home more than 10 days ago and it never arrived...went into the shop and they don't know where the package is so they reorder the item 2 days ago for next day delivery and still waiting,so frustrating with this order from suprdry.
Update...went into store to query it today and they are blaming the online team and customer service as its lost in Transit again this time with a different courier...how can anyone run a company in this manner,I'll be taking my business elsewhere.
The staff were helpful and really nice
The staff were helpful and really nice, also my return and refund were dealt with very quickly
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