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Superdry - Nottingham Reviews 

246
TrustScore 4.5 out of 5

4.7

3, Victoria Market, NG1 3QN Nottingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I don't know what makes superdry great, all I know is that everything I purchased from superdry has always been super, super fit super colours fantastic sales prices, (sorry I only buy sales items) as... See more

Rated 5 out of 5 stars

Shopped in the Nottingham Victoria Centre store, dealt with 2 team members that day , one on shop floor (M) and one on till (F-Giselle- beautiful name!), both were conscientious, professional, polite,... See more

Rated 1 out of 5 stars

Incompetent ...ordered a jacket in Nottingham store to be delivered at home more than 10 days ago and it never arrived...went into the shop and they don't know where the package is so they reorder th... See more

Rated 5 out of 5 stars

I've always loved Superdry. I recently bought a second hand parka which is fantastic and persuaded me to invest in more. The windcheater coat I bought looks good, gives me confidence and is functional... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Nottingham

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 3, Victoria Market, NG1 3QN, Nottingham, United Kingdom

  • 01159 412272

4.7

Excellent

TrustScore 4.5 out of 5

246 reviews

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4.7

All reviews

(246)

13,643 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful staff!

Got the item I wanted, for 35 quid less as it was in the sale.
The women who served me was wonderful in finding out if she could offer a discount and was so polite and helpful.

December 15, 2023
Rated 5 out of 5 stars

The product is excellent

The product is excellent. I have been looking for a new winter coat for a long time and this is the first I have seen that I really liked. The shop staff were brilliant, both the young lady who took the time to show us the coat and offer options and the lady on checkout who was really polite and helpful.

December 9, 2023
Rated 3 out of 5 stars

Great purchase but customer service not so

Bought a hoody in the Black Friday sale, great price & love my purchase. Staff in the store completely dis-interested, made me feel like it was a chore to serve me & then they didn’t take the security tag out & we had to go back to get it removed

November 22, 2023
Rated 5 out of 5 stars

I've always loved Superdry

I've always loved Superdry. I recently bought a second hand parka which is fantastic and persuaded me to invest in more. The windcheater coat I bought looks good, gives me confidence and is functional too. Very good for the winter in UK. The price was a little steep but I suppose that's what I get for designer name and for going direct to the store. Everyone on marketplace messed me around so I have settled on this. I was after the £200 odd cobalt blue 2019 season ultimate snow rescue coat but I'm very happy overall with what I've ended up with. I will be investing in Superdry wear in the future

November 18, 2023
Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, patient and very helpful service . All questions answered, no rush even when was past them close time.

November 17, 2023
Rated 5 out of 5 stars

I had to return an item and order…

I had to return an item and order another one on line.
Return process was very simple and the gestation form order to receiving he replacement item was very quick.
Highly recommend

October 24, 2023
Rated 5 out of 5 stars

Nice Jackets

The quality/price ratio of some products is very good

April 30, 2023
Superdry - Nottingham logo

Reply from Superdry - Nottingham

Hi, Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so we're really happy to read your comments. Thanks for taking the time to leave a review. We really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Care

Rated 1 out of 5 stars

Incompetent ...ordered a jacket in…

Incompetent ...ordered a jacket in Nottingham store to be delivered at home more than 10 days ago and it never arrived...went into the shop and they don't know where the package is so they reorder the item 2 days ago for next day delivery and still waiting,so frustrating with this order from suprdry.
Update...went into store to query it today and they are blaming the online team and customer service as its lost in Transit again this time with a different courier...how can anyone run a company in this manner,I'll be taking my business elsewhere.

October 2, 2023
Unprompted review

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