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Superdry - Outlet Bridgend Reviews 

125
TrustScore 5 out of 5

4.8

Unit 28, Bridgend Designer Outlet, CF32 9SU Bridgend, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Visited the store looking for a jumper for my husband but they did not have it. My husband found shorts instead that he liked but needed a smaller size than those in store. A team member checked sto... See more

Rated 4 out of 5 stars

Staff were helpful and talkative at check out, gave me tips on future purchases. The casual conversation helped calm me down from the anxiety I get when shopping. Not 5 stars as music was really lo... See more

Rated 5 out of 5 stars

An honest respect for customers and our needs. Not afraid to guarantee their products that are priced highly competitively for the quality of their goods. Although I am 66, I easily find sizes and sty... See more

Rated 2 out of 5 stars

Staff not helpful and showed little respect for customers. Some Staff on the day of visit, seemed more interested in talking among themselves about their social life rather than serving and helping c... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Outlet Bridgend

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Unit 28, Bridgend Designer Outlet, CF32 9SU, Bridgend, United Kingdom

  • 01656 651675

4.8

Excellent

TrustScore 5 out of 5

125 reviews

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4.8

All reviews

(125)

13,478 reviews in the last 12 months

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Rated 4 out of 5 stars

Staff and clothes’ quality are brilliant, shop not exactly accessible

Staff were helpful and talkative at check out, gave me tips on future purchases. The casual conversation helped calm me down from the anxiety I get when shopping.
Not 5 stars as music was really loud, which made the atmosphere stressful and made me feel I had to rush. This particular outlet’s layout also meant I struggled to get around in my wheelchair. Didn’t even bother trying to squeeze to the back.
Clothes have a lovely quality. The T-shirts I purchased are so soft!

May 26, 2025
Rated 5 out of 5 stars

Great service and advice

Well stocked outlet. Great staff. Great selection of clothes. Best cargo shorts in Mall. Sizing accurate, which it hasn’t always been so good improvement there!
Definitely going back soon

May 18, 2025
Rated 4 out of 5 stars

Great experience with Superdry!

I found what I was looking for. Service was great as well by the staff present. Billing was super easy and when I was selecting a coat, i was guided for the same. Thanks to Superdry team! It was a great shopping experience.

December 3, 2024
Superdry - Outlet Bridgend logo

Reply from Superdry - Outlet Bridgend

Hi,

Thank you for your positive review!

We're delighted to hear you had a great shopping experience and found what you were looking for. We appreciate your kind words about our staff and their helpfulness. We strive to provide excellent customer service and are happy to know our efforts were appreciated.

Thank you again,

Superdry

Rated 4 out of 5 stars

Staff very friendly and approachable

Staff very friendly and approachable.
Found an excellent bargain.
Unfortunately there was no "dogs welcome" sticker visible on shop front, so had to go in and ask

November 12, 2024
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Reply from Superdry - Outlet Bridgend

Hi,

Thank you for taking the time to give us your feedback.

At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly.

Thanks so much for your review and comments.

Kind regards,

Superdry Care

Rated 5 out of 5 stars

Good customer service

Good customer service. I had to return a hoodie as I picked up the wrong size. I had no problem in exchanging for a smaller size.

November 2, 2024
Superdry - Outlet Bridgend logo

Reply from Superdry - Outlet Bridgend

Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.

Kind regards,

Superdry Customer Care

Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service!
I was undecided over what size jacket to buy for my son as a gift. The Assistant gave me great advice and even tried it on for me !

October 31, 2024
Rated 5 out of 5 stars
Superdry - Outlet Bridgend logo

Reply from Superdry - Outlet Bridgend

Thank you for taking the time to review your recent experience at our Bridgend Outlet store. At Superdry, we want our customers to have a really positive experience, so it's really good to hear your valued feedback. Thanks for taking the time to leave a great review.

Rated 5 out of 5 stars

Customer service was on point

Customer service was on point, very friendly and helpful

All the staff working on Saturday 26th October 2024 were awesome and made my visit to your store in MacArthur Glen retail park in Bridgend an enjoyable experience and I will definitely shop there again

October 26, 2024
Superdry - Outlet Bridgend logo

Reply from Superdry - Outlet Bridgend

Hello,

Thank you for taking the time to leave a great review about our Bridgend Outlet store.

We always aim to offer the best service to our customers every time, so we're pleased everything went well.

Thanks for shopping with us we really appreciate it.

Superdry Team

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