Visited the store looking for a jumper for my husband but they did not have it. My husband found shorts instead that he liked but needed a smaller size than those in store. A team member checked sto... See more

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Staff were helpful and talkative at check out, gave me tips on future purchases. The casual conversation helped calm me down from the anxiety I get when shopping. Not 5 stars as music was really lo... See more
An honest respect for customers and our needs. Not afraid to guarantee their products that are priced highly competitively for the quality of their goods. Although I am 66, I easily find sizes and sty... See more
Staff not helpful and showed little respect for customers. Some Staff on the day of visit, seemed more interested in talking among themselves about their social life rather than serving and helping c... See more
Company details
About Superdry - Outlet Bridgend
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 28, Bridgend Designer Outlet, CF32 9SU, Bridgend, United Kingdom
- 01656 651675
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Fast efficient service and amazing…
Fast efficient service and amazing quality as always !
i buy an xl t-shirt and it came medium…
i buy an xl t-shirt and it came medium size i would like
Do not shop here.
Joe - The Shop manager should not have any dealings with customers with disabilities.
He is extremely rude and is a danger to the public with his level of understanding for hidden disabilities.
Didn't receive package
The delivery man put the package in the bin, did not give us any indication he did so, and therefore the bin men the next day emptied it, and now my package is gone!
Perfect
Never experienced any problems with superdry, everything ran smoothly and returns are easy and free , can’t ask for more
Lovely jacket
I liked the colour combination of the jacket, the fact that it's fleece-lined
and the delivery was faster than I expected.
I think it would have been perfect if the zips went all the way down. I assumed it did from the pictures I saw on the website but, at last, you have to wear it over your head. Despite this, I still think it's a fantastic jacket.
Nice product that fulfils my needs
Nice product that fulfils my need to keep my phone and keys on me when moving about but without convenient pockets, also arrived promptly.
Great service online and in store (click and collect)
Items were just as pictured online. Staff were friendly on click and collect. Sliders very comfortable and would definitely buy again
Deliveries are always quick and any…
Deliveries are always quick and any returns are very quick and easy.
Great products
Great products, exceptional customer service. Always so easy to order and deal with. Treat customers the way they should be treated, I wish other companies were as good as Superdry. Thank you Superdry. Keep up the good work.
Always a great experience with Superdry
Easy browsing, plenty of choice and product information, quick dispatch and great quality!
Bridgend
Ordered online for free delivery to local store.
Failed to receive email confirming item was ready for delivery. I made a quick phone call and they confirmed it had been delivered. Young lady in the shop was very apologetic about the failure to notify me.
My daughter loves the coat perfect for a light shower and mild weather.
Loved the paper packaging.
Delivered to store within a day
Delivered to store within a day. Easy to collect, sliders were lovely, delicate colour , well made and looked great. Very pleased!
Your clothes are so good and nice👍but …
Your clothes are so good and nice👍but Medium size they inten to be small size
Excellent service and delivery.
Excellent from start to finish
Excellent from start to finish
Very pleased with my item
Quick and easy quality garment
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