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Superdry - Outlet Bridgend Reviews 

125
TrustScore 5 out of 5

4.8

Unit 28, Bridgend Designer Outlet, CF32 9SU Bridgend, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Visited the store looking for a jumper for my husband but they did not have it. My husband found shorts instead that he liked but needed a smaller size than those in store. A team member checked sto... See more

Rated 4 out of 5 stars

Staff were helpful and talkative at check out, gave me tips on future purchases. The casual conversation helped calm me down from the anxiety I get when shopping. Not 5 stars as music was really lo... See more

Rated 5 out of 5 stars

An honest respect for customers and our needs. Not afraid to guarantee their products that are priced highly competitively for the quality of their goods. Although I am 66, I easily find sizes and sty... See more

Rated 2 out of 5 stars

Staff not helpful and showed little respect for customers. Some Staff on the day of visit, seemed more interested in talking among themselves about their social life rather than serving and helping c... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Outlet Bridgend

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Unit 28, Bridgend Designer Outlet, CF32 9SU, Bridgend, United Kingdom

  • 01656 651675

4.8

Excellent

TrustScore 5 out of 5

125 reviews

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4.8

All reviews

(125)

13,624 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not shop here.

Joe - The Shop manager should not have any dealings with customers with disabilities.
He is extremely rude and is a danger to the public with his level of understanding for hidden disabilities.

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect

Never experienced any problems with superdry, everything ran smoothly and returns are easy and free , can’t ask for more

September 13, 2021
Rated 5 out of 5 stars

Lovely jacket

I liked the colour combination of the jacket, the fact that it's fleece-lined
and the delivery was faster than I expected.
I think it would have been perfect if the zips went all the way down. I assumed it did from the pictures I saw on the website but, at last, you have to wear it over your head. Despite this, I still think it's a fantastic jacket.

August 28, 2021
Rated 5 out of 5 stars

Great products

Great products, exceptional customer service. Always so easy to order and deal with. Treat customers the way they should be treated, I wish other companies were as good as Superdry. Thank you Superdry. Keep up the good work.

June 30, 2021
Rated 5 out of 5 stars

Bridgend

Ordered online for free delivery to local store.
Failed to receive email confirming item was ready for delivery. I made a quick phone call and they confirmed it had been delivered. Young lady in the shop was very apologetic about the failure to notify me.
My daughter loves the coat perfect for a light shower and mild weather.
Loved the paper packaging.

May 4, 2021

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