The young lady who served us was amazing. She tried everything to acquire what my son needed, even checking the internet and gave us a number of alternative option. Sizing at an Outlet will always b... See more
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We went to the shop in Swindon Outlet Village, such bad organization, too many clothes on rails that most the clothes were ending up on the floor, sale items mixed with full price items. Staff hangi... See more
Janette and Jamie spent time with us in store and on line to find a larger size of hoodie to exchange for one we were returning. Nothing was too much trouble for them. They were respectful, helpful,... See more
I purchased 2 skirts, a Vintage logo t- shirt, Organic cotton shirt, Boyfriend Trucker Jacket and Vegan Low Pro Classic Sneakers and all these were delivered to me in good packaging. My outfits make... See more
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Company details
About Superdry - Outlet Swindon
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
77 Kemble Drive, SN2 2DY, Swindon, United Kingdom
- 01793 434253
4.6
Excellent
133 reviews
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Superdry
I was constantly kept in the know about my delivery, and the delivery in order was comfy
April 22, 2023
Great products
November 30, 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great outfits
This store had a great collection and good deals !! Staffs were amazing and so helpful
July 26, 2022
Unprompted review
Reply from Superdry - Outlet Swindon
Hello,
Thank you for sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Superdry Care
Fabulous item thanks
June 10, 2022
Reply from Superdry - Outlet Swindon
Hello,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Great service
Great service. Unfortunately had to return one item as too small but will reorder larger size.
March 11, 2022
Frustrated, no delivery, no information
Hello. I have paid for an item that hasn’t been delivered. The delivery company Hermes, has asked me to get in contact with Superdry because it’s been over 12 working days since I placed the order. Both Superdry and Hermes notified me that the item has been dispatched, moneys have been taken from by bank yet still no item has been delivered. If I hadn’t taken considerable time to contact both Superdry and Hermes (both automated complaints systems were time consuming and cumbersome to navigate) I would still be waiting for the item to be delivered believing that it was going to be delivered any day and no one would have contacted me to provide me with any information. The item is expensive and this has been a real hassle for me and I will not be ordering any mode items from Superdry again
December 9, 2021
I was expecting a parcel from superdry…
I was expecting a parcel from superdry yesterday to my local pickup newsagents
Delivery was by Hermes
But it wasn’t as Hermes decided to
Send back as apparently I no longer needed parcel
Complete lie
I’m sharing the blame with superdry as they use a delivery company that charge £6 connection fee if you want to talk to a person
Superdry 48 hrs to answer my complaint
Too
Not happy at all !
September 2, 2021
Unprompted review
Reply from Superdry - Outlet Swindon
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We would suggest contacting us directly before involving Hermes in the future, to avoid the phone costs.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
As always good quality and good prices…
As always good quality and good prices in the outlet .also speedy service with delivery
June 23, 2021
Amazing I love this company thank you
Amazing I love this company thank you
Jose de Oliveira
May 15, 2021
VERY POLITE STAFF collection was easy…
VERY POLITE STAFF collection was easy any quick.
April 30, 2021
Product as described
Product as described. Slightly snug for a medium but nice fit. Pkg arrive well before indicated date, which was a bonus but didn't do much for planning. On the whole very happy.
February 18, 2021
Love super dry .clothes are affordable…
Love super dry .clothes are affordable and comfortable. Love the joggers with zips. Quick and easy delivery with free returns. Hassle free. What’s not to like?
January 21, 2021
Reply from Superdry - Outlet Swindon
Hi christopher white, thanks for taking the time to share your feedback with us. Providing the best service and quality products is the most important thing for us. Thank you for your review. We hope to see you again soon!
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