One of the best customer service at Superdry Super helpful crew being lead my a great manager… I honestly forgot to get their names however, I must say I was greeted well severed with passion and de... See more
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Didn't like the attitude of the cashier, after I paid cash she looked at me as if the bill was faked then checked many times. I do understand that it's her job to check the bill but is there anyway e... See more
Very pleased with my new coat from the wembley outlet. It's an addition to my wardrobe goes with the anorac that i've had from superdry for some years. Many thanks for the young lady on the till, who... See more
The fact that when I entered the store the manager and staff were approachable, and Superdry followed their return policy down to the letter. if it is a manufactural fought. It was done so beautiful t... See more
Company details
About Superdry - Outlet Wembley
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 84-85 London Designer Outlet, HA9 0FD, Wembley, United Kingdom
- 02089 020969
4.5
Excellent
299 reviews
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Reply from Superdry - Outlet Wembley
Hello,
Thank you for taking the time to give us your feedback about your shopping experience at our Wembley Outlet store.
We always aim to offer the best service to our customers every time, so we're really happy to read your comments.
Thank you for shopping with us, we really appreciate it!
Superdry Team
Lack of stock for most common sizes…
Lack of stock for most common sizes such as medium and large is disappointing.
Also I received marketing emails despite being assured my email address would not be used for marketing - only to provide me with an online receipt. This is unethical.
September 1, 2024
Reply from Superdry - Outlet Wembley
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Care
T shirts had good choice but not…
T shirts had good choice but not hoodies otherwise good experience
August 24, 2024
Reply from Superdry - Outlet Wembley
Hello,
Thank you for taking the time to give us your valuable feedback.
We endeavor to give our customers a really positive experience, so we appreciate your feedback so we can learn and improve our products and services.
Thank you for shopping with us, we really appreciate it.
Superdry Team
Good experience in store
Good experience in store! Always a great choice of products. I love Superdry
August 12, 2024
Very good customer service
Very good customer service, sizes what I needed was available
August 7, 2024
Courteous satisfactory customer service…
Courteous satisfactory customer service and timely delivery of product as pledged
July 28, 2024
The team was very helpful and courteous.
August 4, 2024
Reply from Superdry - Outlet Wembley
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Nice style and quality
July 30, 2024
Reply from Superdry - Outlet Wembley
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Reply from Superdry - Outlet Wembley
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Reply from Superdry - Outlet Wembley
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. We hope you enjoy your new Superdry jacket. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Reply from Superdry - Outlet Wembley
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Great outlet
Great outlet. Availability of huge amount of designs. Helpful and friendly staff
July 17, 2024
lighting needs to improve
A better arrangement of the store is recommended, with better lighting.
July 16, 2024
staff at counter was very polite and…
staff at counter was very polite and great service!!
June 14, 2024
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