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Superdry - Silverburn Reviews 

161
TrustScore 4.5 out of 5

4.7

Silverburn Shopping Centre, Barrhead Road, G53 6AF Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The free delivery was in good time, and the jumper is lovely & cosy. A perfect length for my wee mum who is only about 4 foot 8 & finds most jumpers are like dresses on her.

Rated 5 out of 5 stars

Great shopping experience with our teenage son.. Great range of clothing with multiple colour choices..,He said it was a cool store and despite his initial reluctance to come along clothes shopping he... See more

Rated 5 out of 5 stars

Asst was really helpful she was helping me decide on which purchase to make & one I wanted wasnt available in my size. She checked availability on screen and arranged to have it delivered to my home,... See more

Rated 1 out of 5 stars

I tried to return my item, it went fine until I got to the shop, where I was given no receipt when I handed over my item, still no email receipt 4 days later, which I was promised by the end of the da... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Silverburn

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Silverburn Shopping Centre, Barrhead Road, G53 6AF, Glasgow, United Kingdom

  • 01418 818863

4.7

Excellent

TrustScore 4.5 out of 5

161 reviews

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4.7

All reviews

(161)

13,577 reviews in the last 12 months

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Rated 5 out of 5 stars

woman’s Neon Vintage Logo Hoodie…

Saw a woman’s Neon Vintage Logo Hoodie in store, unfortunately they didn’t have my size in stock. The assistant was very helpful, I paid then and there and they ordered my size to be delivered to my house FoC. It arrived 2 days later, excellent turnaround.

March 5, 2023
Rated 5 out of 5 stars

Great Experience Overall

The sales assistants were very kind, respectful and helpful! Excellent customer service! Very happy with the hoodie I bought and pleased that the payment for other hoodie I returned was back in my bank account the next day :)

February 19, 2023
Rated 5 out of 5 stars

easy to use and efficient

easy to use and efficient, fast online ordering to store collection and staff member in store exceeded my expectation level, in helping me.
an altogether first class experience

January 18, 2023
Rated 5 out of 5 stars

Ladies joggers

Very Happy with my joggers. Fit perfect.Was quick with sending them out.No problems. Thankyou.

January 9, 2023
Rated 5 out of 5 stars

Excellent service

Wife ordered me a hoodie at local store (Glasgow Silverburn) for delivery. There was an issue with the order not feeding through properly, but when querying delivery date with store, they couldn't have been more helpful.
Assistant spent several minutes chasing up order with Superdry online team, then when confirmed it was a "ghost" order, arranged refund, and allowed me to select another hoodie with a special discount to match the original order's price. A few days later a mail arrived from the online store, offering us a 10% discount for an online order as compensation.
Couple that, with finding a coat at their Glasgow Braehead store for my son, down from £250 to £75 during the sale (to which the local manager arranged another 10% off, when I asked if the online 10% voucher could be used - it couldn't, so I still have that to use), and I've been very impressed with the customer focus and staff at both of the stores I've used recently.
Quality of the hoodie and coat are excellent, the hoodie's the most comfortable I've found in ages.
My son has a Superdry backpack for school bought in a sale 4 years ago, and it's still totally intact and looks brand new. Before then, he was having to get a new bag at least once each school year.
Will definitely be back for more.

December 16, 2022
Unprompted review
Rated 1 out of 5 stars

I did not get to collect the parcel as…

I did not get to collect the parcel as it was sent back saying it was to small .I think this is not professional as now i need to pay the full price for the items as I Got them in the black friday deal so I will not be purchasing them now .

December 2, 2022
Rated 5 out of 5 stars

I ordered a black coat from Silverburn

I ordered a black coat from Silverburn, XS was out of stock ..
I got the coat ordered and delivered free of charge , & 3 days earlier than planned .. £30 off Black Friday deal !!
I was treated like a Queen in store and felt overwhelmed by the excellent service I received by both sakes advisor , & the duty manager ..
I am 1 very happy customer .. thank you so much Superdry Silverburn..

November 21, 2022
Rated 5 out of 5 stars

Purchased in Silverburn

Purchased in Silverburn, the branch didn't have correct size so offered to order it for me online with 10% off and free delivery. It was a no brainier and fantastic service! Well done 👏🏻

November 12, 2022

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