I have found that Superdry clothes are really fashionable for most age groups and the clothes are excellent quality, I did take advantage though of sale prices as more affordable for me. The delivery... See more
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See what reviewers are saying
Had to exchange a coat as I had changed my mind. Lady that served us was very helpful as the coat I wanted had a mark on so she organised one to be sent to my home from warehouse. I hadn’t noticed the... See more
I ordered a hoodie for my grandson’s Christmas in your Stirling store on 9th December when it had not arrived by the 19th I phoned the store when I was informed that the order had not gone through (ap... See more
Since writing a review about my missing parcel, I have been into Superdry to see if they can help. I received excellent and patient customer service from a very polite assistant in the Stirling. She... See more
Company details
About Superdry - Stirling
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Stirling Thistle Marches Shopping Centre, FK8 2EA, Stirling, United Kingdom
- 01786 440023
4.9
Excellent
206 reviews
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Friendly and helpful staff
January 8, 2024
Your fantastic service.
When I first went into your shop in Stirling. I felt like I was a shoplifter until the girl who came to the front of yhe shop helpd me so much l felt right at ease. Then the person sering me was so welcoming and festive it was a breath of fresh air
December 26, 2023
Great service from ordering online to…
Great service from ordering online to picking up in store .
December 18, 2023
Great Staff experience
The staff were so helpful,went to great lengths to make sure I was happy.
December 18, 2023
Quick efficient and very friendly service
The service was amazing from the great service received in the shop with very friendly and helpful staff to the quick and efficient delivery of the jacket I ordered, I was kept very well informed of the progress of the delivery.
December 5, 2023
Decent service
I needed to change what I bought cos of size and exchange was seamless. Quality product
November 28, 2023
Above and beyond service
Came in the store numerous times, with a undesive daughter, this particular time came in alone, asked a shop assistant, for advice, whom went above and beyond, helped with any questions, brought different products and offered amazing advice, fantastic service, for a confused dad, now a very happy daughter, thank you! 😊
December 3, 2023
Very attentive staff without being…
Very attentive staff without being intrusive. The know their stock and give helpful advice. Very pleasant shopping experience
November 28, 2023
Service slow
Service was very slow seemed from what i could see there were only two members of staff on- myself and another customer brought it to their attention that a person had jsut walked out the shop with a winter jacket and their reaction was laughable - couldn't care less shrug of the shoulder - perhaps company guidelines not to challenge anyone but if so half rhe town will get word and shop will be emptied
November 21, 2023
Great style and comfort
Attractive styling and a warm, practical winter jacket at a great price.
November 27, 2023
Nice shopping experience
Help trying in clothes and getting sizes. Nice costumer interaction while paying for items.
November 18, 2023
Very helpful staff at the Stirling…
Very helpful staff at the Stirling store and despite having to order my size for home delivery, it was easy and quick.
November 10, 2023
Luv luv luv my new coats so much i had…
Luv luv luv my new coats so much i had to buy more that 1 🙈😂
November 20, 2023
My jacket was delivered within a few…
My jacket was delivered within a few days after ordering it in the shop.
October 22, 2023
Staff there to help and products excellent
item sent to wrong location for collection.
Mistake sorted immediately
Store staff friendly sympathetic and efficient.
October 19, 2023
Staff so helpful
Staff so helpful, clothing good quality and most of my favourite clothes are Superdry items.
September 24, 2023
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Second hand clothing
Second purchase from Super dry not happy with, the gilet I ordered arrived dirty and the colour had run, white gilet with black lining the back ran into the white, must have been second hand and washed in a washing machine
September 24, 2023
Reply from Superdry - Stirling
Hi Senga,
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Care
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