A big shout out at the lovely Rebecka in the Swansea shop (sorry if spelt differently) who was so lovely friendly and helpful, and knew exactly what she was doing. She made shopping a great exper... See more

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I have never shoped this way before. Went into super dry shop the assistant ordered my item on line . I paid for the item and received receipt on my phone. The delivery of my item was received 2 da... See more
I went in for a specific design / colour. Asked the store assistant who lead me to t-shirts which I wasn’t too keen on as they were to be for a gift. I questioned a design / quality I’d seen online wh... See more
Well they sent me a pair of jeans that were seconds....the stitching was unbelievable and missing the superdry logo on the back pocket,I had them send me another pair as they wernt to standard,the s... See more
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Company details
About Superdry - Swansea
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
24-25 Garden Street, SA1 3QW, Swansea, United Kingdom
- 01792 468250
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Great service
Great service and very patient even with my kids running around screaming.
The women at the till was extremely…
The women at the till was extremely helpful and polite
Quality item delivered to my home as…
Quality item delivered to my home as arranged
A fab shopping experience
A big shout out at the lovely Rebecka in the Swansea shop (sorry if spelt differently) who was so lovely friendly and helpful, and knew exactly what she was doing. She made shopping a great experience.
And I am very happy and thankful for the delivery experience.
We will definitely go back to your shop.
My coat is beautiful!
Thank you very much!
Angelika
Great service from the Swansea store
Great service from the Swansea store
Very helpful staff
Amazing experience.
Amazing experience.. my coat wasn’t in the shop but they ordered it online for me .. my coat is so warm ..
Staff were helpful and found the…
Staff were helpful and found the correct size when the Jacket was behind other garments on a different hanger.
Helpful lady
Helpful lady. Checked the Internet for a 3xl for an exchange for our son. The hoody arrived the day after. Couldn't wish for a better service
Polite helpful member of Staff.
Great service but very little in…
Great service but very little in January sales despite the advertising!
I just love superdry polite and always…
I just love superdry polite and always a pleasure to deal with
Amazing service from the staff
Amazing service from the staff , especially the Manager.
Always a warm welcome.
They can't do enough for you.
It's shows so many other retail stores how's its done.
Well done team Swansea
The sale assistant was really helpful…
The sale assistant was really helpful and friendly ☺️
Good guality clothing but I had to go…
Good guality clothing but I had to go up a size as size ,s are a little small
Great service in your Swansea store
Great service in your Swansea store. I felt valued as a customer. The lady serving didn’t rush and ensured the gift receipts I requested were tucked safely into each item. Items purchased were folded with care.
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