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Superdry - Swansea Reviews 156

TrustScore 5 out of 5

4.8

24-25 Garden Street, SA1 3QW Swansea, GB


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Rated 5 out of 5 stars

A big shout out at the lovely Rebecka in the Swansea shop (sorry if spelt differently) who was so lovely friendly and helpful, and knew exactly what she was doing. She made shopping a great exper... See more

Rated 5 out of 5 stars

I have never shoped this way before. Went into super dry shop the assistant ordered my item on line . I paid for the item and received receipt on my phone. The delivery of my item was received 2 da... See more

Rated 5 out of 5 stars

I went in for a specific design / colour. Asked the store assistant who lead me to t-shirts which I wasn’t too keen on as they were to be for a gift. I questioned a design / quality I’d seen online wh... See more

Rated 1 out of 5 stars

Well they sent me a pair of jeans that were seconds....the stitching was unbelievable and missing the superdry logo on the back pocket,I had them send me another pair as they wernt to standard,the s... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Swansea

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 24-25 Garden Street, SA1 3QW, Swansea, United Kingdom

  • 01792 468250

4.8

Excellent

TrustScore 5 out of 5

156 reviews

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Rated 5 out of 5 stars

A fab shopping experience

A big shout out at the lovely Rebecka in the Swansea shop (sorry if spelt differently) who was so lovely friendly and helpful, and knew exactly what she was doing. She made shopping a great experience.
And I am very happy and thankful for the delivery experience.
We will definitely go back to your shop.
My coat is beautiful!
Thank you very much!
Angelika

January 19, 2026
Rated 5 out of 5 stars

Helpful lady

Helpful lady. Checked the Internet for a 3xl for an exchange for our son. The hoody arrived the day after. Couldn't wish for a better service

December 29, 2025
Rated 5 out of 5 stars

Amazing service from the staff

Amazing service from the staff , especially the Manager.
Always a warm welcome.
They can't do enough for you.
It's shows so many other retail stores how's its done.
Well done team Swansea

December 19, 2025
Rated 5 out of 5 stars

Great service in your Swansea store

Great service in your Swansea store. I felt valued as a customer. The lady serving didn’t rush and ensured the gift receipts I requested were tucked safely into each item. Items purchased were folded with care.

December 8, 2025

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