I was so dissapointed when the shop didn't have my size in a particular top, but I really didn't want to come back to Westfield another day to collect. The kind woman at the till said she could have i... See more
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Great choice of clothes always cable to return free ..... Only downside is local shop at white city Westfield dont offer discounts when it used too before it moved location in westfield ..... Prefer t... See more
We received above and beyond service from the store manager Charles. He excelled in his quality of service by sourcing clothing im store and online and in other stores. He held items for me until I c... See more
Super unprofessional team member in Westfield ‘mens’ store. I felt bad for the girl who was on a shift with him. He had no interest to deliver any sort of customer service nor support for the female... See more
Company details
About Superdry - White City
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
SU1103/1104, Westfield Shopping Centre, W12 7GA, London, United Kingdom
- 02087 435201
4.3
Excellent
255 reviews
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Great store in Westfields White City
Great store in Westfields White City. The customer service is amazing. Staff are friendly yet professional and extremely helpful.
April 1, 2024
I went to all the stores in London
I went to all the stores in London, looking for a Bomber Colegiate Jacket, which was on your sale promotion but my size was not available. Westfield was the last one and thanks to a brilliant lady, she managed to locate it at the Outlet in Westfield. Went on Sunday morning and it was there..! She is that kind of staff you need in most stores, helpful, courteous and ready to help, plus with a great smile!!
March 20, 2024
Brilliant jacket
Brilliant jacket! As always. I just love superdry! I would recommend it!
March 11, 2024
Hi I'm very happy to purchased from…
Hi I'm very happy to purchased from superdry actually I bought a coat which has 1 year to exchange if something happen to coat .that's sound nice
February 5, 2024
Good quality merchandise
Good quality merchandise. Good selection of clothing items. So many ranges of colours, styles and fabrics. Their logo is easy on the eye and it stands out. The website is a breeze to browse through. I just couldn’t resist this beautiful jacket I saw. It was so easy to place an order and you get instant updates on the progress of your order and delivery. They also offer 10 percent discount when you first sign up with your email.
I was thrilled with my experience and the product was just as good as I expected.
I only wish they had a wider presence in the high street as currently they are limited into certain locations.
February 26, 2024
Love the brand but your staff in…
Love the brand but your staff in Shepherds Bush suck! Rude, unhelpful and radiate boredom/apathy - sort it out!
March 8, 2024
The customer service was great and they…
The customer service was great and they explained the policies very clearly
February 25, 2024
The staff in the Westfield Shepherds…
The staff in the Westfield Shepherds Bush shop were SO nice and attentive. Asked where I could find polo shirts and was shown all sorts. And when I came to pay I asked for a small bag for two purchases as I needed to put them in a back pack. They understood completely. Amazing staff. Thank you for such a pleasant shopping experience.
February 25, 2024
I like the jacket
I like the jacket, but the music in store was so loud
At till, I barely heard the superdry colleague what she said to me , because of loud music
February 5, 2024
The shop assistant was so helpful.He…is a star
The shop assistant was so helpful.He went beyond and above to help me find what I wanted.He is really a star 🌟
February 5, 2024
Customer service
The staff seems like doesn’t know anything about the store and also how to treat a customer, not friendly at all !! I went to the store to buy some trousers and didn’t get it !! Ask for help and the staff didn’t help at all!!
February 5, 2024
Explicit music being played in store
Explicit music being played in store. Don’t know the song but was very uncomfortable with my kids in there with rapper talking about F his chick and F off
February 5, 2024
Longline jacket was perfect
Longline jacket was perfect, so warm that I don’t need to wear thermals in the winter and also had a ranged of colours to choose from, I chose brown. Mahdi from Westfield White city branch was so lovely and helpful!
January 31, 2024
Customer service was excellent
Customer service was excellent, very friendly and helpful staff. The store was well stocked and had a variety of items
January 22, 2024
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