Superdry US - Disney springs Reviews 56

TrustScore 4.5 out of 5

4.6

1486 Buena Vista Dr, 32830 Orlando, US


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See what reviewers are saying

Rated 1 out of 5 stars

I returned a purchase and due to an employee’s mistake on my initial purchase the employee doing the return said they couldn’t refund my entire purchase and the majority would have to be provided as a... See more

Rated 4 out of 5 stars

The store in Disney Springs is easy to navigate with friendly staff, some of the clothes don’t have sizes big enough to accommodate taller or bigger people.

Rated 5 out of 5 stars

I went to the Disney Springs location & the customer service was EXCELLENT! Staff, was friendly, available,& professional. I really appreciate how my clothes were carefully folded at check out. I r... See more

Rated 4 out of 5 stars

I was able to find a shirt that I liked and when I discovered I grabbed the wrong size they let me exchange it for the correct size.


Company details

  1. Beauty & Well-being

Written by the company

Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.


Contact info

  • 1486 Buena Vista Dr, 32830, Orlando, United States

  • 321 251 3351

4.6

Excellent

TrustScore 4.5 out of 5

56 reviews

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Rated 5 out of 5 stars

Excellent brand

This is a excellent place to find a great outfit for any occasion. The staff are pretty cool, and the brand for me is a best one.

June 4, 2024
Rated 5 out of 5 stars

I went to the Disney Springs location &…

I went to the Disney Springs location & the customer service was EXCELLENT! Staff, was friendly, available,& professional. I really appreciate how my clothes were carefully folded at check out. I really hate to see my clothes just throw in the bag, which happens at too many stores these days.

May 16, 2024
Rated 5 out of 5 stars

Excellent experience

Excellent experience, I've bought and sold tons of superdry second hand through applications such as poshmark. I was excited to see a store and every employee in the store was absolutely amazing. Especially the girl that checked us out she was super knowledgeable about the brand and mission of the company which aligns with a lot of what I believe in which is sustainable fashion and design.

March 17, 2024
Rated 5 out of 5 stars

While customer service is a little…

While customer service is a little delayed in responding, once they do they are SUPER understanding and really care. They make things right if there are issues and they address things with the customers best interest in mind. Quality clothing and quality people. Quality company. I really love this company.

February 19, 2024
Rated 5 out of 5 stars

Awesome finds

Awesome shop with great finds. Loved the layout of the store and the organization of the product

February 17, 2024
Rated 1 out of 5 stars

Poor Customer Service Experience

I returned a purchase and due to an employee’s mistake on my initial purchase the employee doing the return said they couldn’t refund my entire purchase and the majority would have to be provided as a store credit even though I made the purchase with my credit card. They blamed the system and said it’s a UK issue and to go through the UK if I wanted it resolved.

February 8, 2024

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