I was surprised of the delivery experience as it was prompt and items are wrapped tidy in paper. There is a good guarantee as well since the delivery is coordinated quickly. Therefore, you have enough... See more
Location
Switch location90 - 15 Queens Blvd, Space 1055, Elmhurst, 11373 Long Island, US
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See what reviewers are saying
Not accurate sizing. Material does not compare to competitors e.g., A&F or Hollister.
I love Superdry clothing. Its unfortunate that the closest store to me is closing ☹️
i went to exchange a jacjet for a bigger size they gave me two sizes smaller.
Company details
Written by the company
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Contact info
90 - 15 Queens Blvd, Space 1055, Elmhurst, 11373, Long Island, United States
- 718 906 6650
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Quality/Size
Not accurate sizing. Material does not compare to competitors e.g., A&F or Hollister.
I love Superdry clothing
I love Superdry clothing. Its unfortunate that the closest store to me is closing ☹️
i went to exchange a jacjet for a…
i went to exchange a jacjet for a bigger size they gave me two sizes smaller.
Great quality and fast delivery
I was surprised of the delivery…
I was surprised of the delivery experience as it was prompt and items are wrapped tidy in paper. There is a good guarantee as well since the delivery is coordinated quickly. Therefore, you have enough time to try the product to see if you like it. I also had an experience with the physical store and I gotta say, staff are extremely friendly. They do not look annoyed when asked for help. Thank you for the pleasant experience.
I absolutely love the clothes and the…
I absolutely love the clothes and the shipping is so fast 😊😊
Superdry's shipping is super fast
Superdry's shipping is super fast, literally received my order the next day with their standard shipping. Product quality is always great, sizes do run a tad bit small in my opinion. I'm usually a XL but got a XXL for a better fit. Will definitely shop with them again.
Customer service and professional was…
Customer service and professional was excellent . And the store was amazing
Free and Convenient returns of winter…
Free and Convenient returns of winter jackets.
Very good quality clothing
Very good quality clothing. Lots of selections of clothing . Favorite clothing piece would be the cargos pants.
The coat fits WONDERFULLY
The coat fits WONDERFULLY! It has extra pockets and it keeps me extremely warm. I LOVE IT!!!
The Staff is professional and friendly…
The Staff is professional and friendly and helpful. Thank you.
customer service
amazing customer service. they were super nice and patient in helping us out. they made sure we got everything that we needed.
Great product and size.
I did not receive my order and I spent…
I did not receive my order and I spent 246$ on my purchase then I can’t speak to no one never again
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