Superdry US - Santa Monica Reviews 8

TrustScore 2.5 out of 5

2.6

1334 Third Street Promenade, Suite 102, 90401 Santa Monica, US


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See what reviewers are saying

Rated 1 out of 5 stars

You keep responding to my return in my email with no response address! It's a noreply. You keep saying my refund will be reprocessed. I never asked for a refund!!! I asked for a replacement.... See more

Rated 5 out of 5 stars

Absolutely loved the shirt and pants I got. Lots of compliments from the shirt and the pairs of pants were very comfy. I do wish they all came in the 30 inseam but hemming isn’t an issue for me. Will... See more

Rated 4 out of 5 stars

I wish your sizing was a little bit larger. You know, Americans are fat and all that :) I love your company, your clothing, and footwear. I'm proud to be seen in Superdry. The staff at the Santa M... See more

Rated 5 out of 5 stars

I love superdry, I have been using this brand for a long time and now my son is in love with superdry, keep up the good quality.


Company details

  1. Beauty & Well-being

Written by the company

Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.


Contact info

  • 1334 Third Street Promenade, Suite 102, 90401, Santa Monica, United States

  • 424 238 2200

2.6

Poor

TrustScore 2.5 out of 5

8 reviews

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1-star

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Rated 1 out of 5 stars

You keep responding to my return in my…

You keep responding to my return in my email with no response address! It's a noreply.

You keep saying my refund will be reprocessed. I never asked for a refund!!! I asked for a replacement. I even emailed the service center online and no response yet as to why you keep telling me you are refunding me.

I went through the process online to return my item. It asked me if I wanted a replacement or refund? I marked replacement and said I need a US Size 8. Yet, I keep getting notified that you will refund me???

January 2, 2023
Rated 5 out of 5 stars

Absolutely loved the shirt and pants I…

Absolutely loved the shirt and pants I got. Lots of compliments from the shirt and the pairs of pants were very comfy. I do wish they all came in the 30 inseam but hemming isn’t an issue for me. Will be for sure purchasing more!

July 27, 2021

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