Wasn’t able to track ANY progress on shipping progress……..jus came home one day package was in the mailbox
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My online ordered was screwed up. Both items I ordered came back small I stead of large. When I returned the wrong time, I was not refunded for the full amount and was told that shipping was on me.
Aizha was very helpful in the return process @ Superdry Tysons Corner.
I love it. I have a lot of their clothing.
Company details
Written by the company
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Contact info
7987 Chain Bridge Road, Unit G4U, 22102, Tysons, United States
- 571 512 3133
4.0
Great
25 reviews
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Untraceable
Wasn’t able to track ANY progress on shipping progress……..jus came home one day package was in the mailbox
February 12, 2024
Great Customer Service by Aizha
Aizha was very helpful in the return process @ Superdry Tysons Corner.
January 16, 2024
Quality is always great
December 18, 2023
My online ordered was screwed up
My online ordered was screwed up. Both items I ordered came back small I stead of large. When I returned the wrong time, I was not refunded for the full amount and was told that shipping was on me.
December 1, 2023
My delivery went to wrong address
My delivery went to wrong address
Still I am not able claim my money
February 6, 2023
Great communication and speed of order…
Great communication and speed of order shipping.
December 25, 2022
The workers were really friendly and…
The workers were really friendly and very helpful.
December 8, 2022
great store
great store, quality of clothing is unique, just need to adjust to their sizes, a size large equals to XXL, free shipping is a plus.
September 5, 2022
Nice and friendly
Nice and friendly. They didn't have my size, however, they helped me to order the right size and ship it home.
July 3, 2022
The best service and very fast…
The best service and very fast delivery. Very recomended.
February 6, 2022
Size wrong
Unfortunately the size chart was completely wrong for me, even based on customer review and I wasn’t warned the coat contained “materials that are non-returnable”.
January 23, 2022
Great quality apparel!
January 23, 2022
Size guide line was way off
Size guide line was way off. The first 3 i bought was too small even the size said XL. Then I ordered another 3 XXL shirts but they were still too small. I had to returned them, i was refunded 2 of them because of no replacement, the other one is still waiting but I am not sure if you are sending the same small XXL size. I emailed but no one responded. I ordered 3 new XXXL but you didn't have the color and style I wanted to order.
July 23, 2021
My order was missing and it had to be…
My order was missing and it had to be resent. I needed it at a time when it was detrimental.
April 27, 2021
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