Attentive and helpful staff
Attentive and helpful staff. I had questions and they really helped me choose the right jacket for my trip.
December 29, 2022
Unprompted review
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Company details
Written by the company
Inspiriert von Abenteuergeist und der nachhaltigen Herstellung von Premiumprodukten, ist Superdry eine aufregende zeitgenössische Marke, die Vintage-Americana und japanisch inspirierte Grafiken mit britischem Stil verbindet, welche sich durch hochwertige Stoffe, authentische Vintage-Waschungen, einzigartige Details, weltweit führende handgezeichnete Grafiken und maßgeschneiderte Passformen auszeichnen. Superdry basiert auf Stil und feiert dies durch fünf einzigartige Styles & Marken: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X und die Leistungssportabteilung. Superdrys Ziel ist es, bis 2030 die nachhaltigste börsennotierte Modemarke der Welt zu werden. Superdry hat bereits 2021 zahlreiche Branchenauszeichnungen gewonnen, darunter den „Positive Change Award“ bei den Draper’s Sustainable Fashion Awards.
Contact info
Bertholdstrasse 5, 79098, Freiburg, Germany
- 0049 7613 1963 615
3.5
Average
16 reviews
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Amazing staff and an amazing selection…
Amazing staff and an amazing selection of wardrobe. :)
October 10, 2022
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It is s h i t!
It is bad,incredablie bad .
First i ordered things that were avaliable in the on line Shop.
Then you didn't sent them even though they where payed for and avaliable.
You sent just a few items ,not all.
Second problem was you charged me and took the money for the items you didnt send.
And third problem was you charged me more money then it was on the invoice.
So it is s h i t!
March 27, 2022
Reply from Superdry DE - Freiburg
Good afternoon Andrej,
Thank you for sharing your feedback. We are very sorry that one item from your order could not be sent due to issues with the stock in the warehouse. I can see that a refund has been processed for this item. We apologise for the delay in refunding you.
If you have any queries regarding the costs of your items, please contact our Customer Care Team on care@superdry.de, and we can look into this further for you.
Kind regards
Superdry Customer Care
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