Superdry ES Reviews 

14,561
TrustScore 3 out of 5

3.1

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Rated 3 out of 5 stars

works fine! takes a bit longer to ship than what they promise, 5 days for me and not 3. and they change their prices all the time, which is quite annoying, however, just make sure to never buy anythin... See more

Rated 5 out of 5 stars

Very happy with the fast delivery. Great quality, color is not as much contrast as online but still like it. Because it’s an oversized I ordered. S and a really is comfortable oversized. Was well... See more

Rated 2 out of 5 stars

I rordered a jacket but my back sent a message to say it had not been authorised. However, I received an email confirming the order so asked cia their customer service if they could confirm whether th... See more

Rated 1 out of 5 stars

I placed an order 24/12/2023. The current ETA on tracking states : Estimated Delivery latest 5th January 22:59:00. It's the 8th. It was collected by the courier on the 4th and there is no further info... See more

Company details

  1. Beauty & Well-being

Written by the company

Inspirado por el espíritu aventurero y la creación de productos premium de forma sostenible, Superdry es una emocionante marca contemporánea que fusiona gráficos clásicos de inspiración americana y japonesa con un estilo británico. Se caracteriza por tejidos de calidad, un auténtico estilo vintage, detalles únicos, cortes a medida y gráficos dibujados a mano líderes a nivel mundial. Superdry se basa en el estilo y lo celebra a través de cinco opciones de estilo únicas: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X y la División Sport Performance. La ambición de Superdry es convertirse en la marca de moda cotizada más sostenible del planeta para 2030 y, en 2021, ganó numerosos premios en la industria, incluido el ‘Positive Change Award’ (Premio al cambio positivo) en los premios de moda sostenible Draper's Sustainable Fashion Awards.


Contact info

3.1

Average

TrustScore 3 out of 5

15K reviews

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3.1

All reviews

(14,561)

518 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 STARs

Very quick delivery, items well packaged and the quality is fantastic

February 8, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent quality, quick delivery

Clothes of excellent quality and great design! I got my items just two days after placing the order. I ordered a windcheater jacket, a summer military jacket and two T-shirts. All pieces suit me very well! I wear size M in Spain, and also ordered M by Superdry. Highly recommended brand!

January 24, 2018
Unprompted review
Rated 1 out of 5 stars

Pedimos 4 artículos online y tan solo …

Pedimos 4 artículos online y tan solo nos llegaron 3. Superdry nos devolvió el dinero y pensamos que era porque se habían quedado sin stock.
Cual fue nuestra sorpresa cuando nos llega un correo diciendo que nosotros habíamos devuelto la prenda y el motivo era que: no nos quedaba bien! Ni la recibimos! No sé exactamente que pasó pero nos pareció que no es una manera profesional de actuar.

We order 4 items online but we only received 3 of them. Superdry returned our money for our unshipped item and we thought they had run out of stock.
To our surprise, we received an email stating the we had returned the item and the reason: it didn't fit!
We didn't even see the item! I don't know what happened to that sweater but I believe it is not professional to do that.

January 23, 2018
Unprompted review
Rated 5 out of 5 stars

Everything perfect

Very fast delivery (in Greece)
Well packaged
Tottaly very satisfied with my experience shopping in Superdry.es
(QUALITY of products-very generous discounts-fast delivery)

January 21, 2018
Unprompted review

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