Superdry IT Reviews 

8,828
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I'm already a Superdry customer so l know very well their products. This was the first time buying online, for sure l will continue to buy more!

Rated 1 out of 5 stars

The order was cancelled by Superdy!! I am quite pissed about it, the only explanation I received was "these things can happen" as if that were a reason for the order not being delivered, they just pro... See more

Rated 5 out of 5 stars

First time I purchased from them was from the store in Lakeside near Grays years ago. From that time until now I've purchased over 20 times as far as I can remember, both for me and family & fr... See more

Rated 5 out of 5 stars

Superdry is my go to brand for clothing! Always a pleasure to deal with.Express shipping at an affordable price. Thanks.

Company details

  1. Beauty & Well-being

Written by the company

Ispirato dallo spirito di avventura e dalla creazione di prodotti premium in modo sostenibile, Superdry è un entusiasmante marchio contemporaneo che fonde grafiche vintage americane con ispirazione giapponese ed un tocco di stile britannico. I capi sono caratterizzati da tessuti di qualità, autentico look vintage, dettagli unici, fantastiche grafiche disegnate a mano ed ottima sartorialitá. Superdry è fondato sullo stile e lo celebra attraverso cinque opzioni uniche: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X e la sezione Performance Sport. Lo scopo di Superdry è quello di diventare il piú quotato marchio di moda sostenibile del pianeta entro il 2030 e, nel 2021, ha ottenuto numerosi riconoscimenti nel settore tra cui il "Positive Change Award" ai Draper's Sustainable Fashion Awards.


Contact info

3.8

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(8,828)

297 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

it s been the second time in a row my…

it s been the second time in a row my order has not arrived. first time I ordered from superdry s site in Poland, didn t get ANY UPDATE FOR MY ORDER and i had to wait for a week till i get a response to my many emails. I tried to place an order from a different destination this time . Unfortunately, my parcel didn t arrived AGAIN and still don t have any tracking number for my order!!!I checked my personal information as the first time and there is no mistake.. SO disappointed with this irresponsible behavior!Is there is any assessment for the Delivery Services anyway??????

May 21, 2020
Unprompted review
Rated 4 out of 5 stars

Userfriendly

Userfriendly website, charming product photos, and very impressive discounts.
Not clear time of delivery shopping.

April 16, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look