SUPERIORE.DE Reviews 30

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Wine Store

Written by the company

SUPERIORE.DE ist der Italienspezialist unter den Weinversandhändlern in Deutschland. Entdecken Sie jetzt mehr als 3.000 italienische Spitzenweine von mehr als 300 namhaften Winzern aus allen wichtigen Wein-Regionen Italiens, dazu traditionelle Feinkost, z.B. erlesene Olio Extra Vergine, handgemachte Pasta, traditionelle Aromi und feine Süßwaren. Alle Produkte werden ganzjährig klimatisiert in einem nachhaltig sanierten Industriedenkmal gelagert und sind sofort lieferbar.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Price Quality is excellent

Price Quality is excellent. Enormous selection of quality Italian wines, Delivery to The Netherlands within 3 days and packaging is superb

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered some Italian wines

Ordered some Italian wines - about 7 business days delivery to Athens Greece via DHL which is nice. Good package - everything seems fine. Reasonable prices too - I will buy again.

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Superb Customer Service Rep

The Young Lady, that I spoke with today, Ms Sheila Blanche, was very thorough and very thoughtful in researching the past problems that I have been enduring in attempting to seek a resolution to the current and past problems that I have been having in seeking processing of a previous partial order that I had received. She was extreme courteous and very professional in researching the information that was needed to try to resolve this issue. I would "Love" and thoroughly enjoy speaking with this young lady each and every time that I should need to call. Keep up the good work, no not good but Great work in the future in helping customers resolve issues with the product or company!

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

Simply excellent

Simply excellent. A wide range of wines. I purchased 4 bottles from a really small producer in Alto Adige, hard to buy on the winemaker website, impossible to find on Italian online shops. Really impressed about the quick and safe shipment. Absolutely recommended. Brilliant!

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

I had great experience with…

I had great experience with Superiore.de team, although there have been lot of problems with delivery. I oredered 15 bottles, which have been divided into two packages and one of them was being late a lot. Nevertheless, the support and communication from Superiore team was all the time quick and reliable, which left me with no concerns about my order. Not to mention that one of the bottles was missing (obviously broken during transport) - that was also solved without problems from Superiore. Professionalism at highest level!

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Really impressed

Great selection of wines, first class service & a lot cheaper shipping than some others. Fast delivery as well. Got 6 bottles of lambrusco & prosecco to test the service. Will definitely order again. Thank you.

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant

Fantastic - stock the BEST fizzy in the world. I was useless and had two separate addresses listed - so they emailed straight away and clarified. And sent the oder which arrived just a few days later- quicker than half the UK orgs I order from. BRILLIANT

August 31, 2020
Unprompted review
Rated 5 out of 5 stars

I like superiore.de

I like superiore.de: I've used them a few times over the years and always found incredible how it is considerably cheaper to order from them in Germany and have wine delivered to the UK than to buy from ANY shop in London or UK-based website.

Their catalogue is rich and interesting, and I've discovered more than one gem, also helped by their very good listings and the very complete coverage of ratings by all major evaluators.

The main gripe with the website is that they funnily insist in having it just in German, although the issue is minimal with today's good support for instant translation by browsers such as Chrome. Emails don't get auto-translated, though: FFS get a translator and internationalise your site!

March 29, 2018
Unprompted review
Show reviews in all languages. (30 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look