Supplement Place Reviews 

2,597
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and professional staff who handle inquiries swiftly. People frequently commend the high quality of the products, noting their effectiveness and natural ingredients. The delivery service is also highly rated for its speed, efficiency, and convenient letterbox-friendly packaging. Ordering is described as easy and stress-free, with many appreciating the streamlined process. However, some customers also noted concerns regarding specific products, with a few experiencing no desired effect or even adverse reactions like nausea and restless sleep.

What people talk about most

Product

Consumers find product quality to be excellent, with many praising the efficacy and natural ingredients of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the high quality of supplements,... See more

Service

Customers consistently note positive experiences with service, often describing it as very good,... See more

Order

Customers had positive experiences with order, highlighting the ease of online ordering and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service (as ever) from Supplement Place. Most recently I ordered during one of their occasional sales, then realised one item had a short use-by date and sent a quick email on the off chan... See more

Company replied

Rated 5 out of 5 stars

I was a bit skeptical at first, but I’ve noticed I feel stronger and more focused during my workouts, and recovery seems a bit quicker. It’s reassuring to know it’s a blend of natural ingredients de... See more

Company replied

Rated 5 out of 5 stars

I ordered my meals for one month and unfortunately I signed up for six months l got back to Jane plan by email and Fatima got back to me and sorted out my order and I am now on a one month plan and... See more

Company replied

Rated 5 out of 5 stars

New to this, first delivery, so too early to gauge effect of the pills. However we are very impressed with the speed of delivery, the slimline letterbox packaging and, especially, the online reviews.... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Cosmetics Store
  3. Fitness and Nutrition Service
  4. Flavours, Fragrances and Aroma Supplier
  5. Health and Beauty Shop
  6. Sports Nutrition Store

Written by the company

Supplement Place is a trusted supplier of affordable supplements within the health and wellbeing industry where you can be sure of the best quality supplements available. We offer a 15% introductory discount for new customers and regular discounts when you sign up to our mailing list for existing customers. We pride ourselves in our customer service and are always available for any questions, queries and product information by phone, email or whatsapp. We are very proud to have won South West Supplement Company of the Year in 2021 and 2022!


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,597)

103 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice cup

Nice cup, light weight and very, very cute. Delivery made it dor Christmas too, daughter was delighted.

December 22, 2024
Supplement Place logo

Reply from Supplement Place

Thanks Sue.

Rated 5 out of 5 stars

Exceptional service and personalised advice…

Exceptional service and personalised nutrition advice. Two lovely women who obviously knew a lot about the supplements they sell. Prices are reasonable and the quality fits class/. Such a refreshingchnge to deal; with this company rather than a faceless enterprise.

December 11, 2024
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Reply from Supplement Place

Thank you so much, Jennifer. This really means a lot.

Rated 1 out of 5 stars

Problems with delivering to EU

Problems with delivering to EU, got a call from DHL, unpleasant experience with the customer representative who gets hurt his feeling so easily he/she should get another kind of job.

November 26, 2024
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Reply from Supplement Place

The first contact we had from you was a message that you started with "are you dumb" - my feelings weren't hurt I just decided not to bother engaging with such rudeness and arrogance at all and simply cancelled and refunded your order before it was even shipped. There was no issue with delivery as we did not despatch your order. Learn some manners and politeness.

Rated 5 out of 5 stars

Great experience again!

Great experience again!. Delivered on time. Product seems to make me less nauseous too :)

November 26, 2024
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Reply from Supplement Place

That's great! Thank you.

Rated 5 out of 5 stars

Incredible Customer Service

Had a recent mishap placing orders but the customer service team were on it immediately and sorted it out quickly and efficiently. Well done Supplement Place!

November 22, 2024
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Reply from Supplement Place

Thanks Beverly!

Rated 5 out of 5 stars

Brilliant fast service

Brilliant fast service, it is a Christmas present so unable to comment on product looks really good though.

November 20, 2024
Supplement Place logo

Reply from Supplement Place

Thank you, Trudy.

Rated 5 out of 5 stars

Easy to order

Easy to order, got tracking info and arrived as expected. Good product. Great stuff. Thankyou.

September 27, 2024
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Reply from Supplement Place

Thanks Bret!

Rated 5 out of 5 stars

Excellent service

Quick service and always available to speak to should there be any questions or issues.
A great selections of supplements are available and all at good prices.

September 26, 2024
Supplement Place logo

Reply from Supplement Place

Thank you Mike, we appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Website easy to access

Website easy to access. Customer Services team very helpful and friendly for any queries. Delivery service very quick

September 12, 2024
Supplement Place logo

Reply from Supplement Place

Thank you for your review, Lynn.

Rated 5 out of 5 stars

loved the packaging

loved the packaging - thought it was just brilliant, not needing mulitple bottles half filled,
and arrived in great time

September 11, 2024
Supplement Place logo

Reply from Supplement Place

Thank you Lana!

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