Surecall Recruitment Reviews 

12
TrustScore 3.5 out of 5

3.4

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Company details

  1. Recruitment Service
  2. Employment Consultant
  3. Human Resource Consulting
  4. Payroll Service
  5. Recruiter
  6. Temp Agency

Written by the company

Surecall Recruitment has been providing specialist staffing services since 2004. We specialise in supplying both temporary and permanent staffing solutions for many industry clients at all levels including sectors such as driving, warehousing, transport and logistics. the NHS, Central Government and other public sector organisations. From warehouse operatives to hospital porters, we are the first point of call for many companies and job seekers.


Contact info

3.4

Average

TrustScore 3.5 out of 5

12 reviews

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3.4

All reviews

(12)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

one of the best agencys in uk if anyone…

one of the best agencys in uk if anyone looking for long time work with one company then this is the best company in uk m happy to say that it’s my good luck im part of this agency 😊

ask for mohamed in greenford
ive never seen somebody go above and beyond to help out

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience working…

I’ve had a great experience working with Surecall. The onboarding process was straightforward, communication has always been clear, and support is readily available when needed. Jobs are well-organized, expectations are transparent, and payments are handled reliably and on time. The team is professional and respectful, making it a solid agency to work with as a delivery driver. I would definitely recommend Surecall to others looking for consistent and well-managed delivery work.

December 17, 2025
Unprompted review
Surecall Recruitment logo

Reply from Surecall Recruitment

Thank you, Luca. If we can be of further service to you, please do not hesitate to contact us

Rated 5 out of 5 stars

Amazing team,

Amazing team,

Paid on time and very accurate

No issues at all.

December 17, 2025
Unprompted review
Surecall Recruitment logo

Reply from Surecall Recruitment

Thank you, Emmanuel. If we can be of further service to you, please do not hesitate to contact us.

Rated 5 out of 5 stars

Amazing Place to work

I’ve been working here for about two years now and it’s been a solid experience overall. The team are supportive, management are approachable, and you’re given the help you need without being micromanaged. There’s good training in place and clear expectations, which makes a big difference in recruitment.

The environment is professional but relaxed, and people actually work well together. Once you settle in, you’re trusted to do your job, which I really appreciate.

November 13, 2025
Unprompted review
Surecall Recruitment logo

Reply from Surecall Recruitment

Hi Nadeer - we are pleased that you are enjoying the work you have obtained through Surecall Recruitment. If we can be of further assistance to you do not hesitate to call us. We are proud of all our agency workers and recognise that they are the reason behind our success.

Rated 1 out of 5 stars

Pathetic company tbh just liars posted…

Pathetic company tbh just liars posted the same job in multiple cities multiple adverts call them and they say we will get someone to call you back never appens time wasting clowns cant run a bath let alone a business

May 22, 2025
Unprompted review
Surecall Recruitment logo

Reply from Surecall Recruitment

High Quiet Storm - we advertise jobs within a one-hour travel distance from the place of work. Most people are happy to travel up to an hour to get to work. This means that very likely the same job will appear in more than one city. Secondly, Surecall Recruitment specialises in advertising HGV Driver jobs. HGV Drivers are used to driving long distances and will consider a job available to them in a nearby city or town. We do not lie - all jobs we advertise are genuine

Rated 1 out of 5 stars

I realised until I faced the same…

I realised until I faced the same trauma(Problem) I saw in the beginning reviews and ignored it until next day I found in my permanent company a guy wearing logo of Surecall I enquired about Surecall agency he said very good agency next day I went for induction for lanes group under Thames water(tanker) I got another colleague who used to work in regular company but he was under agency (I was permanent) though my instinct said not to join Surecall money attraction made me to resign from permanent position into fake position.as I was ready to start work from scratch they started to cancel shift. Now I realise money is not the solution take decisions wisely. Avoid this Agency 2/9/2024😢

September 2, 2024
Unprompted review
Surecall Recruitment logo

Reply from Surecall Recruitment

We connect many drivers with job opportunities across the entire transport and logistics sector. Most of these roles are temporary, and we clearly communicate this. As a temporary agency worker, you will typically earn a higher pay rate than a permanent employee. This arrangement suits many of our workers, as it allows them to choose the hours they want to work.

However, this also means that clients can cancel shifts if they choose to, and this does happen on occasion. We do not actively cancel shifts ourselves; it is our clients who make that decision. If a worker is flexible, we can often find them other work when this occurs.

Please consider using a recruitment agency only if you genuinely wish to work on a temporary basis. Do your homework before approaching a recruitment agency, and ensure that the job being offered is permanent if that is what you are looking for.

Rated 1 out of 5 stars

The worst agency I have dealt with

The worst agency I have dealt with, I was dealing with some guy called Dean who asked me to come on 11th August at 11am to which Arrived 10 minutes before my time, 11am Dean is no where to be seen, 11:15 again Dean is no where to be seen around 11:30 Dean than appears out of no where stating "I was fixing the coffee machine" what a joke, Dean u give me a time to arrive I was there, what's more important a client or ur coffee machine. Anyway. After the meeting I than stated to Dean I can only start on a Wednesday as I have home renovation. He than stated I should call him the following day which was Monday, I called him the following day and no answer and no reply to my text. I than called back on Tuesday yet no response and no reply. I than got a text stating he will call 'The guy' What guy Dean..... Anyway I than came to a conclusion thst this agency is a circus which is run by clowns. I should have read reviews before joining this unprofessional establishment of a circus. DO NOT APPLY HERE WILL WASTE UR TIME AND ENERGY.

August 14, 2024
Unprompted review
Rated 1 out of 5 stars

Worst agency.

Worst agency.
They keep cancelling your shift on last minute. In 2 weeks i got 5 shift cancelled. Also they say one price after payment is different. Even i was working for them but they put on the system that the shift is been canceled and they doesnt want to pay me.Zero trust

May 17, 2024
Unprompted review
Surecall Recruitment logo

Reply from Surecall Recruitment

Hi Anane - we are not aware of this issue - please contact us and we will enveadour to resolve your issue.

Rated 1 out of 5 stars

Wished I checked these reviews before…

Wished I checked these reviews before working for these. Absolute scam artists. Avoid this Agency like the plague. They will not pay for all the hours you worked. Good job I didn't stay with them for long.

April 19, 2024
Unprompted review
Surecall Recruitment logo

Reply from Surecall Recruitment

Hi Damien - we are not aware of this issue - please contact us and we will enveadour to resolve your issue.

Rated 1 out of 5 stars

Worst thing I ever did was to sign up…

Worst thing I ever did was to sign up to this agency. They changed the parameters of the job which i specified and messed up my wages which i earned

July 2, 2021
Unprompted review
Surecall Recruitment logo

Reply from Surecall Recruitment

Hi Steffen - we are not aware of this issue - please contact us and we will enveadour to resolve your issue.

Rated 1 out of 5 stars

don't work for Surecall

don't work for Surecall, they are liars and don't want pay, that was promised... WORST AGENCY EXPERIENCE...

July 2, 2021
Unprompted review
Surecall Recruitment logo

Reply from Surecall Recruitment

Hi Aurum- we are not aware of this issue - please contact us and we will enveadour to resolve your issue.

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