Signed up for new plan
The salesperson was extremely informed did a great job of explaining everything and saving me money I was very happy with the experience
February 12, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Contact info
3.6
Average
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Buy once, cry once. Made in USA, and great CS and warranty!
Edit: I couldn't be happier with Surefire's CS! From the time I sent my email to them to the time I had a brand new flashlight in my hand was around 10 days! This is why I buy Surefire; you buy the brand, not just their product. Glad they stand behind their products and defenders out in the world.
I purchased a EDC2-DFT flashlight directly from their site and had only dropped it once and treated it fairly well. Then today I noticed something slightly rattling inside of the head while it was being charged. I reached out to CS as I couldn't pinpoint where it was coming from, and I couldn't hold anything down and make the rattling stop. They responded to my email within 10 minutes and Rene and I went through some troubleshooting prior to being issued an RMA and 2-day UPS return label. I even specifically asked if the 4-5 foot impact on asphalt would've caused this and thus not be covered under warranty as this wasn't manufacture error. He assured me this was fine and would be covered and informed me of the wait time.
December 5, 2024
Unprompted review
Buyer beware
Buyer beware! I can not recommend this company or their products. You'll spend a lot of money on a suppressor, and they'll discontinue it and the muzzle brake/qd mounts for it. Leaving you unable to change platforms or mount it on the intended platform. You'll be stuck with a VERY EXPEPENSIVE but USELESS piece of hardware and $200 tax stamp. Spend your hard earned dollars elsewhere.
January 9, 2024
Unprompted review
Customer service is rude
Customer service is rude, they ignore you and they never have any idea what they're talking about.
They told me that 5.7 is too big and too high pressure to pass through a 5.56 rc2.
If you're aware of the loading, the diameter of the 5.56 bullet is actually 5.7mm, and the actual bore of the rc2 is like 7.2mm anyway.
But that didn't stop the customer service representative from LAUGHING at me on the phone, and it also didn't stop them from telling me to go buy a different $1200 suppressor.
February 28, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.