Suspended Ceiling Shop Reviews 

32
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

When i moved into my house we had a small leak due to an undone pipe which caused a stain on a few of the ceiling tiles in our kitchen. When investigating to try to get a few replacement tiles the re... See more

Rated 5 out of 5 stars

Ok I needed to replace some tiles the other year, 2011, so i trawled the internet and found the Suspended Ceiling Shop. Ordered enough tiles to do the job, great, fantastic, quick to order easy to pa... See more

Rated 4 out of 5 stars

This being our third time we have used you, you must be doing something right, The only annoying thing about ordering online is IF there is a problem it would be good if a phone number was at hand... See more

Rated 4 out of 5 stars

Ceiling tiles are excellent, they were packed well but the couriers gave them a hard time as the corners were a bit dented. it was fine though as they were hidden in the rebate of the suspended frame... See more

Company details

  1. Office Supply Store

Information provided by various external sources

Suspended Ceiling Shop are an online retailer of suspended ceiling tiles and suspended ceiling supplies. Popular tiles from key brands are available from stock for fast delivery.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.6

All reviews

(32)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Prompt delivery

My only concern would be that the way the ceiling tiles were packaged meant that the outside two were damaged - maybe consider solid packaging around the sides?

December 13, 2011
Unprompted review
Suspended Ceiling Shop logo

Reply from Suspended Ceiling Shop

Hi Suzanne,

Thank you for your kind review. I'm sorry that two of the outside tiles were damaged. We've considered different packaging in the past but have found that the bubble wrap does offer good all round protection.

We are however going to be trialling a different packaging system in the New Year and your thoughts will be put into the decision on this.

Many thanks again for your review, Barny.

Rated 5 out of 5 stars

Quick, helpful and friendly.

Didn't know exactly what I was looking for but a very helpful reponse to my query narrowed it down and then when purchased it arrived exactly when promised. This is the sort of service which is lacking in so many online companies. The convenience of online shopping but with personal help and advice when needed. Would thoroughly recommend Suspended Ceiling Shop.

December 13, 2011
Unprompted review
Rated 5 out of 5 stars

excellent

an excellent product, easy to order, speedy delivery. What more can you want. First Class

December 12, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The tiles I ordered were delivered very quickly. When I then found out I had ordered the wrong ones they were exchanged immediately and without any fuss. Thank you for your excellent service and help.

December 12, 2011
Unprompted review
Rated 5 out of 5 stars

A perfect match.

I took great care in identifying the product which would match the existing tiles. And they did.

December 12, 2011
Unprompted review
Rated 5 out of 5 stars

Prompt, excellent, service

An online order for ceiling compononents arrived within 48 hours, perfectly packaged and ready to use. Difficult to ask for more, really!

December 12, 2011
Unprompted review
Rated 4 out of 5 stars

Easy to deal with, good product.

Ceiling tiles are excellent, they were packed well but the couriers gave them a hard time as the corners were a bit dented. it was fine though as they were hidden in the rebate of the suspended frame.

December 12, 2011
Unprompted review

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