Sussex Campervans Reviews 

34
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I was going to purchase my Kia PV5 from this company but there customer service is very slow and not accommodating whatsoever. Try before you buy means you can test drive it. I’m spending lots of mone... See more

Rated 5 out of 5 stars

We have just purchased our Swift Caravan from Sussex Caravans and I have to say that the whole experience was fantastic. The sales guy was very helpful and professional and the man who did our hand... See more

Rated 5 out of 5 stars

The After Care team at Sussex Campervans really does deserve the name. During its first year with us our Paradise Compact camper came to need attention to one or two niggles, including a roof mechanis... See more

Rated 5 out of 5 stars

I have been looking into buying a camper and I watched some of Daniel's videos. I loved the way Daniel presented the product, I soon booked a visit. When I visited Sussex Campervans I was amazed by th... See more

Company replied

Company details

  1. Motor Vehicle Dealer
  2. Manufacturer
  3. RV Dealer

Information provided by various external sources

Sussex Campervans designs and builds campervans in rural workshops near Horsham, West Sussex RH12 4QD


Contact info

3.9

Great

TrustScore 4 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(34)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The perfect custom campervan

The perfect custom campervan! (so excited!)

Coming to Jon and Paul I was so confused with all of the options on the market (first time owners!). I think I'd got ourselves in a bit of a tizz with what we thought we were looking for so came in a little overly confident and with what we "needed"....

Luckily the team were so patient and helpful and talked to us about what we were actually going to be doing and going with the van and helped us find a base model that would be perfect with a few alterations (with out two dogs in mind!).

Now we're eagerly awaiting our custom built campervan to arrive next month and we couldn't be more excited to pick it up!!... I enjoyed picking the colours a little too much I think :')

Thanks so much team for all of the help and patience and for our perfect van - can't wait to start ticking off our adventure list.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Sussex Campervans are a rare gem!

Sussex Campervans are an absolute pleasure to work with. It’s rare to come across a company that genuinely goes above and beyond - not just in the quality of their campervans, but in how they treat people. Their attention to detail, commitment to overdelivering, and passion for what they do really shines through. Highly recommend!

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant After Care

The After Care team at Sussex Campervans really does deserve the name. During its first year with us our Paradise Compact camper came to need attention to one or two niggles, including a roof mechanism that did not perform quite as we'd have liked. The goodwill and cooperative spirit from Lewis and Jonathan has been tremendous, our 'van is now back with us and ready for our year-round enjoyment.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Sussex Campervans is Exemplary

Sussex Campervans provide exemplary services; from sales to aftercare, I’ve been impressed and reassured. I started to visit their site in March, hired a Nissan NV200 twice and made a purchase in August. After some agreed modifications I collected my campervan earlier this month, the internal build is stylish and of excellent quality. I took it on a trip to Cornwall a day after collection, I had a couple of snagging issues and they were fixed straightaway on my return, with no quibbling. These are dealers who are committed to giving their customers the highest possible standards. Those who have dealt with me you know who you are: THANK YOU.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Brillant sertvice

Just had a habitation check on my NV200 . They found the solar panel was not working and as I live 250 miles away they replaced it there and then, dropping all scheduled work to do it. I also noticed they had added a strap to my roof fixings and a cap on the bbq outlet. The staff are all very friendly . I was very impressed with the service I received from them. Can't recommend them highly enough.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful service staff

I have had my SCV NV200 campervan for several years. My experience with this company has been amazing, the very best. Before embarking on another trip, I had to have some things taken care of. The service I received, in common with other experiences I have had with SCV, was extraordinary. Wonderful service staff, they go out of their way to ensure my van is running smoothly and everything is working as it should. They truly go the "extra mile" and beyond. Huge kudos to the service staff and to Rebecca - truly amazing staff! Thank you.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Brilliant staff
Excellent communication
Fantastic vans
A dream come true 😊

Mel Knight - campercar solo

June 24, 2024
Unprompted review
Sussex Campervans logo

Reply from Sussex Campervans

It's been a pleasure helping you get into your campervan. Thanks so much!

Rated 5 out of 5 stars

Why you shouldn't hesitate to go with these guys

Firstly.... My Paradise Deluxe - my new BFF. I'm utterly obsessed. Whether I'm solo or with my buddy this camper is just a delight. Easy to drive. A comfy nest for sleep and just so beautiful. New to van life I'm just loving it and it's all mine. I feel so lucky. Secondly... the team at SCV are just so great. It's been a fabulous experience and they really do seem like a little family. From sales to aftercare I can't fault them. I'm so happy I went with these guys. Thoroughly recommend.

March 15, 2024
Unprompted review
Sussex Campervans logo

Reply from Sussex Campervans

Thank you so much for the review! This is why we love Campervans so much-it's such a joy to hear

Rated 5 out of 5 stars

Helpful and friendly staff

Helpful and friendly staff. I booked a CamperCar and took it for a week. It was really lovely to have all the equipment provided and they let me bring my dog too.

It was an all round excellent service and highly recommended.

May 15, 2024
Unprompted review
Sussex Campervans logo

Reply from Sussex Campervans

So glad you had an enjoyable trip. I know you'll enjoy it when you take delivery of your own camper to use all the time too!

Rated 5 out of 5 stars

If only more companies were like this!

I have just collected my Nisan NV 200 VX-e CamperCar, delivered a month early after ordering the van back in May. You could not ask for a more friendly and efficient company to deal with. The handover took about 2 hours, everyone we dealt with during the visit went out of their way to make us feel welcome and valued customers, including the cat!. We were taken through all aspects of operating the van and two members of the workshop team were quickly on hand to make slight adjustments to the rock and roll bed mechanism as it was a little stiff. You felt nothing was too much trouble. I have no hesitation in highly recommending this company if you are looking to purchase camper van. Just waiting for some sunshine so we can get out and try our new van!

November 4, 2022
Unprompted review
Sussex Campervans logo

Reply from Sussex Campervans

Peter, such kind and positive words. We are always glad to see you

Rated 1 out of 5 stars

AVOID THIS COMPANY. Poor customer service.

Made enquires to purchase a new factory order long wheelbase Manhattan. The finance man rang me and I was busy at work so asked him to ring me back in an hour which he agreed to as I knew I was at lunch. He did not call back. When I ask why he said he was on a conference call. Surely you don't agreed something with a customer and let them down. He obviously does. If that is their customer service before I spend my money I dread to think what it is like after I have bought one and you are talking a small amount of money. That man has just lost the company a sale and probably does not care. It is a shame as I visited the site and found the salesman so helpful. I was so looking forward to ordering a Campervan. I am sure there will be someone somewhere who will be happy to take my order.

March 17, 2022
Unprompted review
Sussex Campervans logo

Reply from Sussex Campervans

I'm sorry that the representative of the finance company did not call at exactly the time he said. The finance house is not part of Sussex Campervans Ltd and so this review is not about us.

Rated 5 out of 5 stars

Very helpful and informative staff

Very helpful and informative staff, and was made to feel welcome with no pressure to buy. When I am ready to commit, I will be back

June 20, 2020
Unprompted review
Sussex Campervans logo

Reply from Sussex Campervans

Hello - so nice to hear your comments

Rated 5 out of 5 stars

Excellent to deal with...

I have been looking into buying a camper and I watched some of Daniel's videos. I loved the way Daniel presented the product, I soon booked a visit. When I visited Sussex Campervans I was amazed by the expertise, I was given not only a tour around their campers but around their facilities and workshop. It was an excellent experience.

February 24, 2020
Unprompted review
Sussex Campervans logo

Reply from Sussex Campervans

Hello Frederick, Thank you so much for this great review. It was good to meet you and show you round. As you can tell, we love building campervans for people.

Rated 5 out of 5 stars

Good quality conversions and excellent…

Good quality conversions and excellent customer service before, during and after sales.

January 30, 2020
Unprompted review
Sussex Campervans logo

Reply from Sussex Campervans

Hello Ann, Thank you very much for your lovely review. We love seeing your campsite recommendations and photos of the little NV200 CamperCar out and about in Ludlow and other scenic places. Many thanks for choosing Sussex Campervans.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look