L’assistenza è ottima e risponde sempre. Ho avuto bisogno di aiuto per l’installazione e sono Stati premurosi, gentili e velocissimi. The assistance is excellent and always responds. I needed help wi... See more
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See what reviewers are saying
How am I only recently discovering the pen scanner? The technology put into this tiny piece of art is incredible. It makes taking notes so much easier with the talk to text feature. I used to use my p... See more
Bought this money counter machine a year ago & was working fine until now. Suddenly machine stated "image board error". Contacted customer service & Timber at the other end sought the problem by sendi... See more
When they say easy to use, they mean it!! High quality, portable and bright screens!! Colors are wonderfull and they are tough to. They look very refined and aesthetically pleasing, very good desi... See more
Company details
Written by the company
At SVANTTO, we want to create a new way to live and work. We want to break free from the constraints of the traditional workplace and experience the world while working. To embrace an intelligent future, we are keeping innovative and struggling to be a trustworthy brand for every consumer.
Contact info
5163 Leigh Ave, 95124, San Jose, United States
- +1 6502062250
- order@svantto.com
- www.svantto.com
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I had the machine for over 18 months…
I had the machine for over 18 months before experiencing any issues. Once I did, I contacted support and they responded to my concerns and resolved the issue promptly. Excellent customer service.
Super and well support
Very quick to help
Easy company to deal with when asking questions, very knowledgeable about their products and how to get the most out of them.
Memorable
Timber made this experience memorable. When I first bought the peri page A4 portable printer, I had difficulty setting up. I decided it wasn’t worth the headache and sent it back. I did ask for tech support, but didn’t hear back right away.
I heard back when I actually sent the printer back. They were kind enough to send me another printer with a connection accessory to aid in the setup.
Timber walked me through the process and it was seamless! Thanks for all the help and the computer is a charm! 100% recommend!
Very nice experience
Very nice experience
They resolve my issues very fast and great experience
Timber's proactivity allowed me to…
Timber's proactivity allowed me to satisfy the concern of my client who was unable to use the new money coupons on the IMC01 counter.
I thank him again for his promptness whenever I needed his service.
Loved the support. Got it resolved in 30mins
Using and ordering this for the last 4 years now. i was already amazed with the build and quality of the product but now when i had issues with one of the machine that was almost an year old the support tech was great. he not only helped me with the troubleshooting but also sent me a new machine with newer model for free along side some receipt labels as well. Loved the support provided and in 30 mins it was resolved.
I have dealt with High end Receipt printers too but did not get this kind of services. A great solution if you want to save at least 50% of the money.
Highly recommend
Communication was excellent. Reliable brand and excellent customer service. Highly recommend.
L’assistenza è ottima e risponde subito! Mi hanno aiutato nell’installazione. Grazie davvero
L’assistenza è ottima e risponde sempre. Ho avuto bisogno di aiuto per l’installazione e sono Stati premurosi, gentili e velocissimi.
The assistance is excellent and always responds. I needed help with the installation and they were thoughtful, kind and very fast.
Awesome Support!!
Svantto has unparalleled Customer Support, I would totally recommend them to anyone who enjoys a premium support experience at a good price.
Great quality products and excellent…
Great quality products and excellent customer service! I highly recommend
Awesome product!
Awesome product! Very good customer service and the tech support is first rate. I highly recommend!
This Machine is very convenient to use…
This Machine is very convenient to use and time saving. Customer service was amazing. Had some issue in the beginning, but got a replacement sent to me immediately. Timber was incredible helpful and informative. I will highly recommend this product. Very well satisfied with the entire experience.
Excellent product and customer support
Excellent product and customer support. I have printing issue with the POS. The tech supports help me figure out the issue quick
Great product and excellent service!
Great product and excellent service!
Customer service is top notch! The company stand behind their prouct and honors the warranty in a timely manner! A happy customer!
Excellent product!!
Excellent product!!! The support team was absolutely amazing when we ran into a problem!! We rely on the money counter on a daily basis and they have exceeded my expectations by far!
Team was very helpful with issues on my…
Team was very helpful with issues on my money counter. These products not only simplify our business process but it helps ensure we are doing things right the first time. Will continue to do business with.
Great product!
This product replaces hiring an accountant or assistant. It’s easy to use and take a few seconds to count large bills. Customer service is really helpful with answering questions and following up with requests.
Easy communication
Easy communication. Shipped within hours of ordering. I cant complain at all.
Great people to do business with!
I recently purchased a variety of office equipment from Svantto, and I must say, I am thoroughly impressed with their products and customer service. The quality of their products is top-notch, and they have a wide range of options to choose from. Their customer service team is also incredibly responsive and helpful, providing me with all the necessary information I needed before making my purchase.
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