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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting their high quality and accurate descriptions. Many people appreciate the competitive and fair pricing, finding great value without compromising on quality. The service is frequently described as professional, reliable, and efficient, with a wide range of products that are easy to find. Delivery is often noted as fast and accurate, with many consumers receiving their items promptly. However, some customers experienced issues with delivery times, particularly for non-European or international orders, noting that advertised delivery promises were not always met. A few people also mentioned that the company's support did not meet their expectations when problems arose, specifically regarding discrepancies in product descriptions or lost packages, leading to longer resolution times.

What people talk about most

Delivery service

Customers generally had positive experiences with delivery services, often praising quick and speedy... See more

Product

Clients share positive opinions on product. Many customers praise the impressive range of products, noting... See more

Service

Consumers find service to be positive. Many reviewers praise the team's professionalism and efficiency,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality of... See more

Price

Reviewers highlight positive aspects of price. Many customers praise the excellent and fair prices, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I came across SVB some time ago on line. I have bought many items from SVB Marine. Their prices are the best I have ever found. Product description is excellent. Delivery is excellent until items arri... See more

Rated 5 out of 5 stars

I have ordered quite a few things fro SVB. They are always true to their word, very competitve prices. Delivery to Malta is very reasonable indeed, being price and time. The item recieved is exactly a... See more

Rated 5 out of 5 stars

Full professional! The first package was lost. After I reminded them that the package was not delivered they didn't hesitate to immediately send new package. The package was delivered in few days! Hel... See more

Rated 5 out of 5 stars

Not always the cheapest but never on the expensive side and there are few times you don't find what you're looking for. Good service and nowadays fast delivery has made SVB my primary source of boatin... See more


Company details

  1. Boat Accessories Store

Information provided by various external sources

SVB - Europe's biggest online shop for boating equipment and accessories! Worldwide delivery, even directly on-board!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

216 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Parcel delivered after 11 days.

Parcel delivered after 11 days.
The supplier and number, link to track the shipment were not provided.
The shipment was delivered by 3 forwarding companies.
At the recipient's request, the delivery address has not been changed 8 days before delivery.
Email contact with the person in charge was unacceptable - arrogant.

April 13, 2023
Unprompted review
SVB logo

Reply from SVB

Dear customer, we were in touch with you and your friend (translator) the entire time. You were not able to communicate with us in English, so we relayed all of the information with your friend Piotr over the telephone who ensured us that he would explain everything to you. We took extra effort to ensure that your delivery was delivered easily for you with the forwarder. 11 days is well within the expected time of delivery considering it was a freight shipment over the Easter holidays to Italy. Please let us know if we can help you further. Your SVB Team

Rated 5 out of 5 stars

Very good materials...fast delivery

Very good materials...fast delivery. Excellent package! TOP

April 13, 2023
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

SVB has a very good selection of goods…

SVB has a very good selection of goods and delivery time to Denmark is 1 or 2 days from ordering.

April 13, 2023
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 4 out of 5 stars

I will rate 5 when a fast shipping will…

I will rate 5 when a fast shipping will be available.

April 11, 2023
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Good products and great service

I like the broad range of high quality products you can find at SVB. Sometimes you can find great offers, but normally the price level is on the higher side.
Deliveries are fast and accurate.

April 10, 2023
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Icom M25

Ordered from Croatia. Great prices. Delivery per DHL with tracking. Top notch ship chandler in Europe.

April 2, 2023
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

As expected..

As expected... delivery up to the highest standards!

April 3, 2023
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. I have used svb24 before and will use them again. Always satisfied with their service.

March 29, 2023
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Always OK as useful

March 28, 2023
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Very quick and reliable shipping to…

Very quick and reliable shipping to Malaysia. It arrived in less than a week. Top!

March 17, 2023
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, quality products and easy website. Couldn't possibly ask more. Good Job!

March 17, 2023
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

Excellent products

Excellent products, accurate description and very fast and efficient service.

March 15, 2023
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

Rated 5 out of 5 stars

From SVB to Ireland

Very clear and user friendly Web site. Super selection of all sorts of sailing equipment. I have regular purchases delivered to Ireland and the service is first-class.
I highly recommend SVB.

March 15, 2023
Unprompted review
SVB logo

Reply from SVB

Dear customer, thank you very much for the positive feedback! We are very pleased to hear that you are happy with our services and we look forward to serving you in the future! All the best - Your SVB Team

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