Swiss Wrist Reviews 23

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The owner was prompt, honest and very helpful. Most important, I purchased an absolutely beautiful Rolex Daytona (all stainless) that was new (for all intents & purposes). I would post a picture but I... See more

Company replied

Rated 5 out of 5 stars

I purchased my second day date from Nick as Swiss wrist. I’ve been collecting for years and have never experienced both the professionalism and guidance that Swiss Wist gives so easily. They are... See more

Rated 5 out of 5 stars

My wife and I purchased two Rolex watches from Swiss Wrist. They are absolutely beautiful and we have received numerous complements. Nick was fantastic to work with and made the whole process e... See more

Rated 5 out of 5 stars

Nick was professional, courteous and honest throughout our transaction. He didn’t embellish or exaggerate his merchandise and promptly addressed my numerous inquiries. I purchased a beautiful Rolex... See more

Company details

  1. Watch Store

Written by the company

Swiss Wrist Inc. has been in the online luxury watch business for the last decade. At SwissWrist.com your 100% satisfaction is our one and only goal and as a result we have gained a large following of loyal customers over the years. We are highly rated by both the Better Business Bureau of Los Angeles and South Florida, Google Checkout, American Express, Visa, Mastercard, and Bank of America. We have a long list of personal, bank and business references throughout the United States as well as internationally. The premier online destination for discount, 100% genuine, used Rolex watches, Swiss Wrist offers an extensive timepiece inventory you won’t find anywhere else on the web. The vast, unmatched selection of Rolex watches for sale includes a variety of used men's, women’s, vintage, sports and black Rolex models, each of which are meticulously restored to pristine, like-new condition. Our experienced, highly-knowledgeable technicians work tirelessly to ensure each Rolex is in optimal condition before listing. This includes full polishing in addition to complete service. All Swiss Wrist purchases are backed by our industry-leading three-year warranty, allowing you to buy with confidence knowing your pre-owned Rolex purchase is protected. Whether you want a used Stainless Steel Datejust, Rolex Submariner, Rolex Day Date or a Rolex Presidential, the Swiss Wrist team will help you experience the luxury of owning a Rolex minus the luxury price!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great business and one that can be trusted

The owner was prompt, honest and very helpful. Most important, I purchased an absolutely beautiful Rolex Daytona (all stainless) that was new (for all intents & purposes). I would post a picture but I do not want to risk that. Swiss Wrist is a first rate business and one that is small enough to provide great service, quick transactions and so forth - but large enough to offer really competitive prices and great value. Nick, the owner, is incredibly helpful and runs that business like a "swiss watch!" (pun intended) - I would buy more from him in a NY minute!

August 15, 2023
Unprompted review
Swiss Wrist logo

Reply from Swiss Wrist

Bill, Thank you for taking the time to leave us such a wonderful review. I appreciate the repeat business and the opportunity to provide you with a product you're thrilled about. It's always a pleasure doing business with you. If you have any questions or need anything in the future, please feel free to contact me in a NY minute! - Nick

Rated 5 out of 5 stars

Exceptional service

Could not of asked for a better experience.

Thanks to the Swiss Wrist team for the outstanding customer support and ease of making a large online purchase.

Thanks Nick
You guys continue to impress.

June 18, 2023
Unprompted review
Rated 5 out of 5 stars

These guys are pros

These guys are pros! The knowledge and collection they have is limitless. They got me exactly what I wanted within my budget. I’m in love with my new watch and I get so many compliments. Definitely coming back. Thanks :)

May 31, 2023
Unprompted review
Rated 5 out of 5 stars

My wife and I purchased two Rolex watches..

My wife and I purchased two Rolex watches from Swiss Wrist. They are absolutely beautiful and we have received numerous complements.

Nick was fantastic to work with and made the whole process easy. There was a glitch with the delivery date and he made it up to us.

I will definitely be a return customer when I start looking for my next Rolex.

Thank you Nick and Swiss Wrist for outstanding service and a stellar purchasing experience.

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

I love my watch

I love my watch! I couldn’t be happier with the customer service I received from Nick at Swiss Wrist. He really took the extra time to explain everything about the watch and make me feel comfortable with the process of purchasing online from beginning to end. I highly recommend anyone in the market for a Rolex to give Swiss Wrist a call.

April 7, 2023
Unprompted review
Rated 5 out of 5 stars

Christmas gift for my wife!

I purchased a Rolex Datejust as a Christmas gift for my wife. The team is very professional, knowledgeable and courteous. Thank you Nick! Go see these fella's, they'll treat you right!

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

I purchased watch parts from Swiss…

I purchased watch parts from Swiss wrist, the item was carefully packaged and arrived quickly. I couldn’t be happier with the authentic items I received and the excellent customer service from Nick.

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Nick was great

Nick was great. Very responsive and knowledgeable. I needed a specific DateJust for my wife and he put a custom diamond Bezel on it and had it shipped within days. My wife loves the watch and I paid 60% of the valuation on the watch. Thanks, Nick

May 6, 2022
Unprompted review
Rated 5 out of 5 stars

I just purchased a ladies Rolex date…

I just purchased a ladies Rolex date just with a diamond bezel. I worked with Nick Z. and he got me exactly what I requested. It was a pleasure working with Nick and I highly recommend him for any of your watch needs. You won’t be disappointed!

April 15, 2022
Unprompted review
Rated 5 out of 5 stars

Surprise Birthday Rolex!

I ordered this in January for my husbands birthday today. It was a great experience from beginning to end. Nick was able to answer all my questions, and as a first Rolex for my husband was very helpful. I would recommend them to anyone that is in the market for a quality watch.

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

Nick was professional

Nick was professional, courteous and honest throughout our transaction. He didn’t embellish or exaggerate his merchandise and promptly addressed my numerous inquiries. I purchased a beautiful Rolex President that in my opinion is in mint condition. I was so pleased that I bought a second watch one week later. I will refer my family and friends without hesitation. I am now a customer for life.

March 2, 2022
Unprompted review
Rated 5 out of 5 stars

I Had the pleasure to make a Rolex…

I Had the pleasure to make a Rolex watch purchase with help of Nick Zapf at Swiss wrist. I was impressed by his professionalism and friendliness. He helped me to pick the right watch for my husband’s 40th birthday.
My husband also got me a watch from here a year ago and I love it too.
I’d highly recommend him and the team if you are looking to purchase a watch.

January 20, 2022
Unprompted review
Rated 5 out of 5 stars

The best...

I've purchased watches elsewhere and this was by far the best experiences I've had. I highly recommend this company and I will be purchasing again from them. Thank you Nick!

December 25, 2021
Unprompted review
Rated 5 out of 5 stars

My favorite Rolex dealer- Nick at Swiss…

My favorite Rolex dealer- Nick at Swiss Wrist and I have been working together now for many years and it has always been a professional and easy experience. While refining my Rolex collection, I have bought and sold more than 10 watches with Nick and he is quite knowlegeable and always fair with his prices. He has sold me both new/unworn and pre-owned watches that were all exactly as described and they arrived safely and quickly...typically overnight.
Since meeting and establishing a great working relationship, I have referred my brother, my son-in-law, and several close friends to Nick and he has taken excellent care of them also. I highly recommend Swiss Wrist and Nick as a trusted resource to consider when you are shopping for your next Rolex watch!

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful to deal with

Absolutely wonderful to deal with. I was debating buying two different models and years and the team at Swiss Wrist made it easy and comfortable for me to make the right decision. Highly recommend for any Rolex need, they truly are the specialists in the watch world.

December 21, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look