SX Sports Teamwear Reviews 

37
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

This company is an absolute nightmare to deal with. I ordered a top a couple of months ago ( May) and I have still not received my top or an answer from this company. I am now going to contact the fra... See more

Rated 5 out of 5 stars

Incredible company and Service from Sadie. At no fault of their own my order went missing during delivery. One call and Sadie fixed everything and the complete order was resent in time for an oversea... See more

Rated 5 out of 5 stars

Best in the Game – Consistently Excellent! I’ve been using SX Sports for many years, and they never fail to impress. Whether it’s gear, apparel, or equipment, everything is always top quality and... See more

Company replied

Rated 5 out of 5 stars

Recently created a partnership with SX Sports and we have had nothing be clear, quick communication. It is more than just take our order but it's customer care with personal touch. We love SX and so g... See more

Company replied

Company details

  1. Soccer Store
  2. Clothing Store
  3. Sportswear Store

Written by the company

⚽️Est 2001 | Football Teamwear | Tracksuits/Benchwear | Printing & Embroidery | 📸📱IG & SC: sxsports | 📥Email: info@sxsports.co.uk | #KittedOutbySX


Contact info

4.1

Great

TrustScore 4 out of 5

37 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(37)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Recently created a partnership with SX…

Recently created a partnership with SX Sports and we have had nothing be clear, quick communication. It is more than just take our order but it's customer care with personal touch. We love SX and so glad we were able to link with them

July 4, 2025
Unprompted review
SX Sports Teamwear logo

Reply from SX Sports Teamwear

Thank you Chris!

Rated 5 out of 5 stars

Ordering was straightforward and the…

Ordering was straightforward and the team were super helpful throughout. Even when we had to make a couple of last minutes changes, nothing was too much trouble. Everything arrived on time and looked great.

May 15, 2025
Unprompted review
SX Sports Teamwear logo

Reply from SX Sports Teamwear

Thank you :)

Rated 5 out of 5 stars

Can’t fault them, superb service! ⚽️

Used Scott at SX Sports multiple times now for my son’s team football kits. Always delivered on time, at a reasonable price and the quality of the prints is superb.

Would highly recommend and wouldn’t go anywhere else. Can’t fault them! ⚽️

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service all round

Used this Shop a few times now and they've always delivered. Great communication, fast turnaround and quality kit every time. It's clear they actually care about getting things right.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

I have used SX Sports for a few years…

I have used SX Sports for a few years now when purchasing kits for my youth team. I have to say that Sadie, the Operations Manager has provided me with an excellent service. Not only is she really responsive, she goes above and beyond. Really appreciate her efforts and even more so for considering my daughter in orders I place. A credit to the business. Thanks again. Matt

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Scarlett was great on Saturday

Popped in on Satuday to sort our Tilbury FC kit and even though the shop was busy, Scarlett took the time to help us out properly. She was friendly, patient and made the whole thing easy.

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Scott really looked after us

Scott went above and beyond sorting out our order for White Ensign FC. A few of the lads needed custom sizes and he made sure everything was just right. Even picked up on a mistake in the design before it went to print. Proper attention to detail, really impressed.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Hullbridge Sports FC

Sadie was absolutely brilliant helping us out with our Hullbridge Sports FC order. We had a last minute change and she sorted it quickly, no stress at all. Kept us in the loop the whole time and the gear turned up earlier than we expected.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Best in the Game

Best in the Game – Consistently Excellent!

I’ve been using SX Sports for many years, and they never fail to impress. Whether it’s gear, apparel, or equipment, everything is always top quality and built to last. Their customer service is second to none friendly, knowledgeable, and always ready to help. The selection is amazing, and they stay up to date with the latest in sports tech and trends. SX Sports Best truly lives up to the name best in the game! Highly recommend to anyone serious about their sport.

June 12, 2025
Unprompted review
SX Sports Teamwear logo

Reply from SX Sports Teamwear

Thank you! We've loved working with Ockenden Manor over the years and look forward to serving you in the future :)

Rated 1 out of 5 stars

Absolutely waste of money and…

Absolutely waste of money and time,don't order anything from them ,kit waiting time over month

February 18, 2025
Unprompted review
SX Sports Teamwear logo

Reply from SX Sports Teamwear

Hi, I am so sorry you received this level of customer service. We have since had a change of ownership and are now under new management. We hope you will put your trust in us again to allow us to prove how our customer service has changed.

Kind regards,

Sadie Callison
Operations Manager

Rated 1 out of 5 stars

Appalling customer service

Appalling customer service, do not respond to communication. Take orders and completely fail to achieve expect delivery times and then do not give any update. Avoid at all costs.

August 13, 2024
Unprompted review
SX Sports Teamwear logo

Reply from SX Sports Teamwear

Hi, I am so sorry you received this level of customer service. We have since had a change of ownership and are now under new management. We hope you will put your trust in us again to allow us to prove how our customer service has changed.

Kind regards,

Sadie Callison
Operations Manager

Rated 1 out of 5 stars

DON'T WASTE YOUR TIME WITH THIS SHAMBLES OF A COMPANY

Also trading as KittedOut!
Allow you to order stuff that is "In Stock" but once order is placed don't have the stock! This has happened to me twice in the space of 2weeks..1 order with Kitted Out and 1 with SX Sports. Phoned to check the stock of Hummel Shirts told they had them on Tues 15th Feb, Placed order on Wed 16th and got email today (Thurs 17th) to say they dont have them???? Absolutely ridiculous customer service!! I will acknowledge that Hummel team wear is hard to get at the minute but this is why I phoned! Honestly so pissed off I would even give them a star!!!

February 17, 2022
Unprompted review
SX Sports Teamwear logo

Reply from SX Sports Teamwear

Hi, I am so sorry you received this level of customer service. We have since had a change of ownership and are now under new management. We hope you will put your trust in us again to allow us to prove how our customer service has changed.

Kind regards,

Sadie Callison
Operations Manager

Rated 5 out of 5 stars

Brilliant company

Fast delivery excellent company with great communication and updated delivery details can’t wait to order more!
Don’t let old reviews put you off 10/10 service

September 23, 2021
Unprompted review
SX Sports Teamwear logo

Reply from SX Sports Teamwear

Thank you Katie :)

Rated 1 out of 5 stars

Avoid

Awful products, not at all like the pictures on their website. Very cheap material and poor quality embroidery. They are extremely rude to speak to, hangup the phone if you try to complain and ignore emails. AVOID.

April 23, 2019
Unprompted review
SX Sports Teamwear logo

Reply from SX Sports Teamwear

Hi, I am so sorry you received this level of customer service. We have since had a change of ownership and are now under new management. We hope you will put your trust in us again to allow us to prove how our customer service has changed.

Kind regards,

Sadie Callison
Operations Manager

Rated 1 out of 5 stars

Perhaps the worst level of customer…

Perhaps the worst level of customer service we've ever received.

Being hung up on, told not to shop with them again and spoken to like no one should be spoken to is a few of the many ways this business like to treat their customers.
The pair who seem to run the phone line are rude and clearly do not understand the basics of customer service. Considering they are the ones who have made an error, there is no sense of resolution or feeling of even wanting to help.
They have left me feeling quite upset even hours after I've got off the phone with them, and can't help but feel very stressed after the bad experience we have encountered.
They have asked us (more demanded) that we do not shop with them again - we intend on never doing so. It's a shame, because they've taken away the opportunity to be really successful with kids football teams. They impolitely direct you to read their website T&Cs as they have been clearly written by a third party, and yet can't even quote the T&Cs correctly when asked. So are completely unaware of their own company terms.
I hope that no one else is treated like this, hence the review.

December 20, 2018
Unprompted review
SX Sports Teamwear logo

Reply from SX Sports Teamwear

Hi, I am so sorry you received this level of customer service. We have since had a change of ownership and are now under new management. We hope you will put your trust in us again to allow us to prove how our customer service has changed.

Kind regards,

Sadie Callison
Operations Manager

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