Sygeforsikring Reviews 322

I do not recommend! I registered - confirmed. After some time, my tooth started to hurt, I went to the consultation, they did an X-ray of one tooth. They found out that I had canceled my membership. They asked me to answer questions. Who behaves like this? How can I know what will happen?!? Is it necessary to cancel the membership and then they ask me to pay for almost the full 3 months????? I'm sorry, but you can't behave like this! The communication from their side is very rude and not based on work!

I have been a member for years. I recently contacted "danmark" sygeforsikring about an inquiry I had and got this response:
"We are a Danish member-owned association and have taken the decision to use Danish exclusively in our written communication in a move to reduce administrative costs.
We trust you will understand this and will be able to locate someone who can help you with a translation."

I get it, you don't have to respond in English, but it was not an obstacle before, which made me stay and trust "danmark" sygeforsikring more. Understendably, I am very dissapointed.

I become a member and over the period i was thinking i am covered so i used that coverage to use various services.

They covered it and after 1-2 years they said that i have to provide my health journal which they also couldn’t take and i had to do all the work

Anyway the experience is wasted time and money if you pay them make sure you have no demand otherwise you will be kicked out and here we don’t talk about huge amount but imagine if the case was bigger

Lack of customer service is the bonus

Never gonna be a member of this again in my life

Jeg er akupunktør hos foreningen Praktiserende Akupunktører.De sagde først, at foreningen havde opsagt mit medlemskab. Så lukkede min online registrering. Kunder kan ikke modtage refusion efter behandling.
Da jeg åbnede igen via telefon, er alle danica pensions kunders behandlingsgebyrer blevet nægtet at blive betalt til mig og kunderne. Jeg sendte 2 e-mails i træk og fik intet svar i en uge.
Systemet blev dysfunktionelt fra den 4. april.
Jeg modtog et svar fra en af ​​dine kolleger, der bad mig rette en udfyldningsfejl. Jeg har dog stadig ikke fået mine penge. Så send mig venligst en mail
Jeg modtog betaling på 1800kr og intet mere. Jeg anbefaler alle kunder at skifte til PFA
Hej Tony,
I have just written Danica asking why they have not paid you.
That is a very strange behavour from Danica. And you have said it is my right arm that you are treating as that is what is written in their letter.
I will come back to you as soon as I hear from them

Dette er svarene fra mine kunder
I called 70109070 again, and I was informed that they confirmed the treatment of this customer. But the staff didn't know when the treatment fee would be paid. The problem is that from April 4 to June 26, it was not just this one customer. After I called many times, my bank only received a total of 1800kr for the treatment fee. The staff said he didn't know when the treatment fee would be paid. I asked if I could visit you at your address? I need to check the payment status of all customers in the past 3 months. They said you don't come. No one here will help you.
Below are comments from customers.I followed up at any time, and this was just from one customer. Since this is a Chinese company, I seriously suspect that they replaced the new staff after April 4, so the treatment expenses from my customers cannot enter my company's account. I once called their company to check the customer list in person, but was rejected. I don't know whether the new employees are racially discriminatory.
Hej Tony,
Jeg har igen skrevet til de. Jeg har halsbetændelse og kan næsten ikke prate.
Som tidligere nævnt har jeg både skrevet og prøvet at ringe de, men uden held
Helene

You pay a whole lot of money, only get a tiny amount of money back for anything, their employees have a bad tendency to talk over you when you are genuinly confused and wish to have something explained. This is actually some of the worst experience I have had with an insurance so far. I will not recommend people to sign up for this insurance and will sign myself out as soon as possible.

A bunch of rude customer service. If they hear you speaking English they just immediately close in your face. But apparently they have no problem taking my foreigner money. How about hire some competent people who are bilingual instead of acting so rude and unprofessional?

Update to their response: oh LORD I cannot believe their snobbish response. Are you that dense not to know that you can have danish cpr and residence without speaking danish? For some foreigners it takes some time to learn fluent danish, are they not worthy of support help just because they dont speak danish? Yet they pay the same as a DANISH PERSON??? Well I hope at least foreign people are aware now with this review that they will be getting the ignore treatment from Sygeforskriking if they dont speak danish. You should state in your policy that you only want danish speaking people as your customers.

UPDATE 2: several languages? Nobody said anything about several languages, I only mentioned english, which is like the bare minimum language companies should speak nowadays, it is mandatory since middle school as far as I know, and it is international. You tried to be cheeky, but you failed once again. Theres no excuse why your employees dont speak english when so many other danish companies do.

In a recent membership dispute case that I requested “danmark” to send me my data under GDPR rule, surprisingly found out that the data belongs to other members was distributed to me. On top, lots of my data was missing. It took back and forth communication for 5 months to finally get my data so as to start the complaint with a 3rd party.

Strongly recommend existing members do a data check!

Terrible experience!
They put you in a special group without reason, and then you never get any money back, just a waste of money.
Typical insurance system who just want to make sure you don't have any treatment to refund so you pay for nothing.
It's almost 2 months I'm asking to cancel my policy and they don't do it nor answer to me, just send me extra fees invoices, i'm wondering if their system is not made on purpose.

In general I would say enroll if you plan to change glasses and get a lot of vaccinations during a year and then unsubscribe as it's completely useless insurance.